We performed a comparison between IBM Maximo and N-able MSP Manager based on real PeerSpot user reviews.
Find out what your peers are saying about IBM, IFS, Oracle and others in Enterprise Asset Management."Work order management and scalability enables the businesses' needs to be met."
"The ability to configure and integrate it with other solutions for ERP."
"The most powerful features are the database and integration with CMDB."
"Reliable, very configurable, and it's all integrated in the same database."
"Preventive maintenance management."
"IBM Maximo is the best software for assets management."
"The most valuable features of IBM Maximo are the overall power and interface, and there are a lot of different modules that we use that are helpful. Additionally, it's an integrated solution and it has a lot of capabilities."
"We were doing all kinds of paperwork for every type of order and to maintain our assets but with the use of the IBM Maximo application, we can automate a lot of the processes."
"I am impressed with the tool's integration with our mail system."
"I like that you can do all the things with it. You can patch, and you can run the scheduled tasks. You can remote in, upload files, and download files. You can log onto a computer PowerShell, or command prompt, without having to log into RDP. I also like its ease of use."
"This is a premier product and it has been around for a long time."
"Areas for improvement include: an enhanced Service Catalog on Mobile; Agent intelligence; better dashboards for KPIs."
"Vendor management needs enhancement."
"On a scale of one to ten, where ten is easy and one is difficult, I rate the setup process a two since it is very complicated."
"Although you can create notifications with Maximo, the configuration and options could be improved."
"The pricing model of the solution has room for improvement as well as the after-sales support."
"I feel that the interface is a little too complicated with a large number of fields to enter."
"Areas for improvement would be the user interface and support for Arabic. They could also be more customer-oriented."
"You can get lost using the application"
"The tool needs to improve its customization of the user interface."
"Its reporting is lousy and bad. It is not as good as it should be. There is too much work involved to get what you want. Most times, you have to call them to customize some stuff. I just don't like that part. They need to work on their reporting. They have a way to go."
"What I would like to see is a simplified solution that is packaged better, where you can easily implement or turn on the functionality that you need."
IBM Maximo is ranked 1st in Enterprise Asset Management with 23 reviews while N-able MSP Manager is ranked 27th in Help Desk Software with 3 reviews. IBM Maximo is rated 8.0, while N-able MSP Manager is rated 8.4. The top reviewer of IBM Maximo writes "Work order management and scalability enables the businesses' needs to be met". On the other hand, the top reviewer of N-able MSP Manager writes "We can do all the things with it and manage a ton of clients with a small IT team". IBM Maximo is most compared with ServiceNow, JIRA Service Management, ABB Ability Asset Suite EAM, NetSuite ERP and IFS Cloud Platform, whereas N-able MSP Manager is most compared with JIRA Service Management, ServiceNow and Freshdesk.
We monitor all Enterprise Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.