Compare IBM Rational Quality Manager vs. SmartBear TestComplete

IBM Rational Quality Manager is ranked 17th in Test Management Tools with 1 review while SmartBear TestComplete is ranked 5th in Test Management Tools with 7 reviews. IBM Rational Quality Manager is rated 8.0, while SmartBear TestComplete is rated 8.2. The top reviewer of IBM Rational Quality Manager writes "Fast and reliable with good customization capabilities". On the other hand, the top reviewer of SmartBear TestComplete writes "Works perfectly with the CUTE application and great for Windows OS, but not other operating systems". IBM Rational Quality Manager is most compared with Micro Focus ALM Quality Center, Zephyr Enterprise and TFS, whereas SmartBear TestComplete is most compared with Ranorex Studio, Micro Focus UFT One and Katalon Studio.
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Most Helpful Review
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398,567 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
It's very reliable as a solution.

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Complete works perfectly with CUTE. That includes all dialogues, right-click menus, or system dialogues, etc., which are handled well.The database checkpoints detect problems which are difficult for a human resource to find.Customer service and technical support responsiveness are high. Everyone is very professional.The solution is great as a record and playback tool. It also has valuable regression testing.The solution helps improve the stability of our product. It also decreases the work of our manual quality assurance engineers.The most valuable feature of this solution is regression testing tools.The most valuable feature is the integration with Azure DevOps.Test items, project variables helps in managing automation suite and scheduling execution.

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Cons
Currently, the user interface needs to be more user-friendly.

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The solution needs to extend the possibilities so that we can test on other operating systems, platforms and publications for Android as well as iOS.Name Mapping feature should be clearer. Whenever I use it, I do not really know what will work and what will not work.Stability issues occurred only when connecting to the SourceSafe. Sometimes, after getting the latest version, the tool hangs and it should be reopened in order to recover.The solution needs more training manuals or some form of online forum for learning. It needs more documentation.The solution needs Mac OS support. Right now, the solution has only been developed to accommodate Windows OS.The artificial intelligence needs to be improved.What is currently missing from this solution is better support for mobile testing.Increased performance with less memory and CPU usage.

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Pricing and Cost Advice
Information Not Available
The license price for a physical machine is cheap, and for virtual machine, it is very expensive.Our ROI is about $10,000 a year.This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team.TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module.

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Ranking
17th
Views
1,608
Comparisons
974
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
5th
Views
19,855
Comparisons
13,084
Reviews
6
Average Words per Review
374
Avg. Rating
8.5
Top Comparisons
Compared 11% of the time.
Also Known As
Rational Quality Manager
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IBM
SmartBear
Overview
IBM Rational Quality Manager is a collaborative hub for business-driven software and systems quality across virtually any platform and type of testing. This software helps teams share information seamlessly, use automation to accelerate project schedules and report on metrics for informed release decisions. Rational Quality Manager helps quality assurance teams collaborate by sharing project information and status updates seamlessly so team members can synchronize teamwork throughout the lifecycle. It helps them automate by reducing labor-intensive activities to accelerate project schedules. In addition, it helps them govern by understanding and reporting on project metrics enabling accurate, reliable and timely release decisions.

TestComplete is a powerful and robust automated testing tool for mobileweb and desktop  applications. Quickly and easily create accurate and repeatable tests across multiple devices, platforms and environments – regardless of experience level. It supports multiple languages, modern control sets and integrates with open source frameworks and tools like Selenium, SoapUI and Jenkins.

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Learn more about IBM Rational Quality Manager
Learn more about SmartBear TestComplete
Sample Customers
Ehrhardt, Cisco Systems, Anadolu Hayat Emeklilik, CareCore National, ItaÒ BBA, BarrCisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Top Industries
No Data Available
REVIEWERS
Software R&D Company22%
Retailer11%
Comms Service Provider11%
Manufacturing Company11%
VISITORS READING REVIEWS
Software R&D Company32%
Financial Services Firm9%
Manufacturing Company8%
Comms Service Provider8%
Company Size
No Data Available
REVIEWERS
Small Business13%
Midsize Enterprise39%
Large Enterprise48%
VISITORS READING REVIEWS
Small Business11%
Midsize Enterprise32%
Large Enterprise57%
Find out what your peers are saying about Micro Focus, Tricentis, Microsoft and others in Test Management Tools. Updated: February 2020.
398,567 professionals have used our research since 2012.
We monitor all Test Management Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.