IBM Rational Quality Manager vs. SmartBear TestComplete

As of February 2019, IBM Rational Quality Manager is ranked 15th in Test Management Tools with 4 reviews vs SmartBear TestComplete which is ranked 4th in Test Management Tools with 15 reviews. The top reviewer of IBM Rational Quality Manager writes "It allows users to assign each other tasks and view the status of the assigned tasks". The top reviewer of SmartBear TestComplete writes "Allows us to test both desktop and web applications". IBM Rational Quality Manager is most compared with Quality Center, TestRail and SmartBear TestComplete. SmartBear TestComplete is most compared with Ranorex Studio, UFT (QTP) and Katalon Studio. See our IBM Rational Quality Manager vs. SmartBear TestComplete report.
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Most Helpful Review
Find out what your peers are saying about IBM Rational Quality Manager vs. SmartBear TestComplete and other solutions. Updated: January 2019.
316,786 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
Reusability and integration capabilities which make it a great choice for organizations that use a variety of development tools and platforms.Latest features include versioning of testings which can be great when used for multiple releases of a product.It allows user to add whichever widget (predefined) based on the need. It has integration with CCM and RM to achieve traceability.

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The database checkpoints detect problems which are difficult for a human resource to find.Customer service and technical support responsiveness are high. Everyone is very professional.Test items, project variables helps in managing automation suite and scheduling execution.Selenium integration.It's cross platform automation capabilities specially ranging across web, UNIX (via putty), and other systems.The ability to run a whole suite of tests automatically (which we did overnight).TestComplete fits almost perfectly with a large amount of stacks, such as Delphi, C#, Java and web applications.Runs in different remote machines. We have multiple versions of the software being tested.

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Cons
Mainly Quality Assurance and DevOps, but of course the whole company and management areas with more knowledge of quality and client success approach.Integration capabilities with other vendors' tools should improve.Organizing the test cases is tedious. There is no mechanism to keep and maintain the test cases as hierarchy. This should be seriously addressed.

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Name Mapping feature should be clearer. Whenever I use it, I do not really know what will work and what will not work.Stability issues occurred only when connecting to the SourceSafe. Sometimes, after getting the latest version, the tool hangs and it should be reopened in order to recover.Increased performance with less memory and CPU usage.Error handling features in the tool are a little limited.The code editor, though following eclipse-style, is still a work in progress and gives a very poorly formatted code once viewed via other editing tools.We were testing handheld barcode scanners running WindowsCE with many menus of warehouse functions, and our biggest problem was the timing between input and responses.TestComplete gives support to do requests to a SOAP web service but has no support to do HTTP requests on Restful services.Product is not stable enough and it crashes often.

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Pricing and Cost Advice
Each license includes 12 months of customer support. A free 90-day trial of the software is also available.The licenses of these tools (the whole CLM package) is very costly as compared to other vendors' tools.

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The license price for a physical machine is cheap, and for virtual machine, it is very expensive.Our ROI is about $10,000 a year.TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module.Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day.The price is less, compared to other products, such as QTP.My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it.The product is becoming more and more expensive.

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report
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316,786 professionals have used our research since 2012.
Ranking
15th
Views
3,063
Comparisons
1,171
Reviews
4
Followers
256
Avg. Rating
7.3
4th
Views
33,892
Comparisons
12,536
Reviews
15
Followers
1,134
Avg. Rating
7.8
Top Comparisons
Compared 13% of the time.
Also Known As
Rational Quality Manager
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IBM
SmartBear
Overview
IBM Rational Quality Manager is a collaborative hub for business-driven software and systems quality across virtually any platform and type of testing. This software helps teams share information seamlessly, use automation to accelerate project schedules and report on metrics for informed release decisions. Rational Quality Manager helps quality assurance teams collaborate by sharing project information and status updates seamlessly so team members can synchronize teamwork throughout the lifecycle. It helps them automate by reducing labor-intensive activities to accelerate project schedules. In addition, it helps them govern by understanding and reporting on project metrics enabling accurate, reliable and timely release decisions.

TestComplete is a powerful and robust automated testing tool for mobileweb and desktop  applications. Quickly and easily create accurate and repeatable tests across multiple devices, platforms and environments – regardless of experience level. It supports multiple languages, modern control sets and integrates with open source frameworks and tools like Selenium, SoapUI and Jenkins.

Offer
Learn more about IBM Rational Quality Manager
Learn more about SmartBear TestComplete
Sample Customers
Ehrhardt, Cisco Systems, Anadolu Hayat Emeklilik, CareCore National, ItaÒ BBA, BarrCisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Top Industries
No Data Available
REVIEWERS
Software R&D Company13%
Retailer13%
Comms Service Provider13%
Manufacturing Company13%
VISITORS READING REVIEWS
Manufacturing Company20%
Financial Services Firm16%
Retailer8%
Transportation Company7%
Company Size
No Data Available
REVIEWERS
Small Business15%
Midsize Enterprise37%
Large Enterprise49%
VISITORS READING REVIEWS
Small Business10%
Midsize Enterprise26%
Large Enterprise65%
Find out what your peers are saying about IBM Rational Quality Manager vs. SmartBear TestComplete and other solutions. Updated: January 2019.
316,786 professionals have used our research since 2012.
We monitor all Test Management Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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