IBM Rational Quality Manager vs SmartBear TestComplete comparison

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614 views|313 comparisons
81% willing to recommend
SmartBear Logo
7,138 views|5,012 comparisons
85% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between IBM Rational Quality Manager and SmartBear TestComplete based on real PeerSpot user reviews.

Find out in this report how the two Test Management Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed IBM Rational Quality Manager vs. SmartBear TestComplete Report (Updated: July 2020).
768,740 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The one feature that has not allowed us to switch to any other solution is the integration with functional testing.""Latest features include versioning of testings which can be great when used for multiple releases of a product.""RQM's best features are integration with test automation and performance testing.""The most valuable feature is the RFT because it allows us to automate manual test cases.""It allows user to add whichever widget (predefined) based on the need. It has integration with CCM and RM to achieve traceability.""RQM is something that we use everyday, so it has to be up and running, otherwise we would lose everything.""It's very reliable as a solution.""Reusability and integration capabilities which make it a great choice for organizations that use a variety of development tools and platforms."

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"Complete works perfectly with CUTE. That includes all dialogues, right-click menus, or system dialogues, etc., which are handled well.""It's cross platform automation capabilities specially ranging across web, UNIX (via putty), and other systems.""In TestComplete, I saw a conformed package of a tool that kept everybody in consistency. The team was able to regenerate further tests without having to manipulate more code because the record feature is great.""This company offers end-to-end capabilities for test suite creation and execution. One feature that I particularly appreciate is the tagging system. Tags are highly valuable, as they allow you to assign tags to your test cases. When there's an impact in a specific area, you can search for and run all test cases associated with that tag. I find this functionality very useful.""The solution is great as a record and playback tool. It also has valuable regression testing.""When compared to other tools, it is very simple.""The most valuable features are the desktop and mobile modules.""It is very easy to maintain tests with this tool. It covers all necessary items in the test plan. The most painful item in testing is maintenance. When changes occur, the tests should be maintained."

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Cons
"I think it's fine from a performance perspective but usability is something that needs improvement.""It would be helpful if we could assign a hierarchy to a group of test cases.""While RQM allows for running tests and viewing results, it could be further enhanced in terms of performance and speed.""RQM could be improved by adding a feature that allows test requirements to be selected when creating a task plan.""Mainly Quality Assurance and DevOps, but of course the whole company and management areas with more knowledge of quality and client success approach.""Integration capabilities with other vendors' tools should improve.""Adding support for uploading a collection of test cases would be a helpful addition.""Organizing the test cases is tedious. There is no mechanism to keep and maintain the test cases as hierarchy. This should be seriously addressed."

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"In the cross-browser domain, it has a few snags with Microsoft Edge and Chrome; although, these problems are not critical.""The artificial intelligence needs to be improved.""This solution could be improved by making it easier to visualize where there is a failure without having to look at it in detail.""The solution needs more training manuals or some form of online forum for learning. It needs more documentation.""SmartBear products generally have a weak link when it comes to integration with other test management tools like Inflectra.""Right now, when you buy the solution, you need to pay for one solution. You receive one set up and you install it and it's just in that one machine. It would be ideal if they could offer one subscription where you can connect to different machines with a group subscription.""Stability issues occurred only when connecting to the SourceSafe. Sometimes, after getting the latest version, the tool hangs and it should be reopened in order to recover.""It is very hard to read the test log generated by TestComplete Executor if the log file is very big. TestComplete Executor is a small tool for just running the TestComplete test framework (not for developing)."

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Pricing and Cost Advice
  • "The licenses of these tools (the whole CLM package) is very costly as compared to other vendors' tools."
  • "Each license includes 12 months of customer support. A free 90-day trial of the software is also available."
  • More IBM Rational Quality Manager Pricing and Cost Advice →

  • "The product is becoming more and more expensive."
  • "My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."
  • "The price is less, compared to other products, such as QTP."
  • "Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."
  • "TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
  • "This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
  • "The option we chose was around $2,000 USD."
  • "The licensing costs are in the range of $1,000 to $3,000."
  • More SmartBear TestComplete Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The one feature that has not allowed us to switch to any other solution is the integration with functional testing.
    Top Answer:IBM Rational has the RFT, which is rational functional testing. We do test automation with rational functional testing. So after we do that, we can put in all the code, then I can build it, then put… more »
    Top Answer:We create test cases, and then we need to plan a new task plan feature from the existing task case file and execute the test results, which will be saved in RQM. So that is how we are using the tool… more »
    Top Answer:This company offers end-to-end capabilities for test suite creation and execution. One feature that I particularly appreciate is the tagging system. Tags are highly valuable, as they allow you to… more »
    Top Answer:There are certain challenges related to the license management system in place. It comes with a high cost. An annual price is around four thousand five hundred plus per user, whereas UiPath is only… more »
    Top Answer:At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced the Optical Character Recognition (OCR) capability. This introduction has… more »
    Ranking
    7th
    Views
    614
    Comparisons
    313
    Reviews
    3
    Average Words per Review
    383
    Rating
    8.3
    8th
    Views
    7,138
    Comparisons
    5,012
    Reviews
    7
    Average Words per Review
    503
    Rating
    7.1
    Comparisons
    Also Known As
    Rational Quality Manager
    Learn More
    Overview

    IBM Rational Quality Manager is a next-generation web-based collaboration tool that provides test artifact management, construction, and planning throughout the entire development process. IBM Rational Quality Manager is based on IBM’s successful Jazz™ platform and derives many of its popular intuitive features from Jazz™.

    IBM Rational Manager was developed for every type of test team in the marketplace today. Every role is included, such as test manager, test architect, lab manager, tester, and test lead. The solution is also able to include various roles outside the established test organization.

    IBM Rational Quality Manager Features and Benefits:

    • Customizable design and construction: Users can easily define the overall design for each and every test case. Every test case contains a robust text editor, which can include background data concerning the test case. Test cases can include links to developmental requirements and items. They can also include test artifacts, such as test scripts, test case execution processes, and test plans. Test cases can also be integrated with test suites.

    • Intuitive reporting: IBM Rational Quality Manager provides an intuitive set of predefined reports to ensure users get comprehensive status on all projects. Additional customized reports can be made available by using the Development Intelligence or Rational Insight features for more precise reporting. Users can view live test execution status and are also able to discover the relationship between test artifacts, development artifacts, and requirements in the traceability view.

    • Exhaustive test planning processes: Users define and customize test plans that will drive all activity for the organization's teams through every component of the project’s lifecycle. Everything is developed around the concept of: “ Is this ready for release?” The test plan defines the project scope and test effort, and contains the key indicators so all team members will understand the desired outcomes.

      Top test plan tasks include (but are not limited to):

      • Definition of test and business objectives.
      • Evaluate the size of the test effort.
      • Define different environments to test and develop test configurations.
      • Develop entrance criteria, exit criteria, and overall quality goals.
      • Create a review and approval process for the test plan and/or individual test cases.
      • View Real-time Test Progress

    • Collaboration made easy: Users can easily share data with other members of the team with the Collaboration Lifecycle Management (CLM). Team members can also assign tasks and view each other's progress. They can also distribute work for review and track the input and status of each reviewer. There is also the ability to lock artifacts to prevent others from editing a completed piece.

    • Security: IBM Rational Quality Manager can protect against attack threats and data breaches with the IBM AppScan Tester. This can help achieve higher quality and more secure applications with greater positive outcomes at a very reasonable competitive cost.

    • Governance: The solution will ensure that an organization’s business processes are in compliance with department, corporate, industry, regional, and government regulations and standards. IBM Rational Quality Manager will correlate test processes and create suitable records of testing results and project history to comply with any auditing process.

    What is SmartBear TestComplete?

    TestComplete is a reliable, sturdy automated testing platform created by SmartBear Software. SmartBear Software is a worldwide technological leader known for developing quality enterprise-class development and testing solutions.

    TestComplete simplifies the process of creating tests for numerous applications, including, but not limited to; Desktop, Android, IOS, Web browsers, and Windows. Application tests can be manual, scripted, and even recorded by using keyword-driven or data-driven functionality. There are even additional options for error reporting and automated playback. The object repository is extremely accurate and is fully customizable. TestComplete can easily be used by experienced developers and even by manual novice testers to develop quality automated UI tests quickly.

    TestComplete offers three different testing scenarios:

    • Desktop: Users can easily and quickly automate UI tests using today’s most popular desktop applications, such as; Windows, Java, Python,.Net, VBScript, and more.

    • Web: Users can effortlessly create renewable tests for all of today’s popular web applications, including JavaScript frameworks on 2000+ trusted browser and platform integrations.

    • Mobile: Users can safely build and automate serviceable UI tests on actual or virtual android or IOS devices, locally or in the cloud. Users can create code or codeless tests. TestComplete seamlessly integrates with many of today’s popular frameworks.

    Key Features

    • Easily create automated UI tests: TestComplete offers scriptless Record and Replay or simple keyword-driven tests to quickly develop any type of UI test users may require. Tests can be recorded once, then replayed when needed across various applications on mobile, web, or desktop environments. TestComplete integrates with many different languages, such as Java, Python, C+, and more.

    • Keyword driven tests: Users can easily divide testing steps, actions, objects, and data with an integrated keyword-driven test structure. This makes it easy for every user to participate in the test automation process; there is no programming experience needed. Everything is made simple with easy-to-use point-and-click options.

    • Data driven tests: Easily distinguish data from test commands to keep administrative efforts simple. Users can improve overall coverage by running various automated mobile, desktop, or web UI tests.

    • Record and Replay: Users can reuse created automated tests across every environment as often as desired. This helps to expand overall test coverage and represents a huge cost and time savings.

    Reviews from Real Users

    Sandhiya T S., Sr Solutions Engineer at Lexington Soft, relates, “The record and replay aspects of the solution are quite useful for people. With them, you don't have to write any scripts. Basically, you can record your actions and play them back later. The initial setup is also very easy.”

    Sai S R., Staff Test Architect at a tech services company, says, "The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them."

    Sample Customers
    Ehrhardt, Cisco Systems, Anadolu Hayat Emeklilik, CareCore National, ItaÒ BBA, Barr
    Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
    Top Industries
    REVIEWERS
    Government43%
    Computer Software Company29%
    Healthcare Company14%
    Transportation Company14%
    VISITORS READING REVIEWS
    Manufacturing Company18%
    Computer Software Company13%
    Financial Services Firm10%
    Retailer8%
    REVIEWERS
    Computer Software Company31%
    Manufacturing Company13%
    Financial Services Firm9%
    Comms Service Provider6%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Manufacturing Company11%
    Financial Services Firm11%
    Government7%
    Company Size
    REVIEWERS
    Small Business9%
    Midsize Enterprise27%
    Large Enterprise64%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise4%
    Large Enterprise67%
    REVIEWERS
    Small Business28%
    Midsize Enterprise28%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise15%
    Large Enterprise62%
    Buyer's Guide
    IBM Rational Quality Manager vs. SmartBear TestComplete
    July 2020
    Find out what your peers are saying about IBM Rational Quality Manager vs. SmartBear TestComplete and other solutions. Updated: July 2020.
    768,740 professionals have used our research since 2012.

    IBM Rational Quality Manager is ranked 7th in Test Management Tools with 11 reviews while SmartBear TestComplete is ranked 8th in Test Automation Tools with 70 reviews. IBM Rational Quality Manager is rated 7.6, while SmartBear TestComplete is rated 7.6. The top reviewer of IBM Rational Quality Manager writes "Scalable and Stable solution with good integration function and support team". On the other hand, the top reviewer of SmartBear TestComplete writes "A stable product that needs to improve its integration capabilities with other test management tools". IBM Rational Quality Manager is most compared with OpenText ALM / Quality Center, TestRail, Zephyr Enterprise and Tricentis qTest, whereas SmartBear TestComplete is most compared with Tricentis Tosca, Katalon Studio, Ranorex Studio, OpenText UFT One and froglogic Squish. See our IBM Rational Quality Manager vs. SmartBear TestComplete report.

    We monitor all Test Management Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.