We performed a comparison between IBM Rational Quality Manager and SmartBear TestComplete based on real PeerSpot user reviews.
Find out in this report how the two Test Management Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The one feature that has not allowed us to switch to any other solution is the integration with functional testing."
"Latest features include versioning of testings which can be great when used for multiple releases of a product."
"RQM's best features are integration with test automation and performance testing."
"The most valuable feature is the RFT because it allows us to automate manual test cases."
"It allows user to add whichever widget (predefined) based on the need. It has integration with CCM and RM to achieve traceability."
"RQM is something that we use everyday, so it has to be up and running, otherwise we would lose everything."
"It's very reliable as a solution."
"Reusability and integration capabilities which make it a great choice for organizations that use a variety of development tools and platforms."
"Complete works perfectly with CUTE. That includes all dialogues, right-click menus, or system dialogues, etc., which are handled well."
"It's cross platform automation capabilities specially ranging across web, UNIX (via putty), and other systems."
"In TestComplete, I saw a conformed package of a tool that kept everybody in consistency. The team was able to regenerate further tests without having to manipulate more code because the record feature is great."
"This company offers end-to-end capabilities for test suite creation and execution. One feature that I particularly appreciate is the tagging system. Tags are highly valuable, as they allow you to assign tags to your test cases. When there's an impact in a specific area, you can search for and run all test cases associated with that tag. I find this functionality very useful."
"The solution is great as a record and playback tool. It also has valuable regression testing."
"When compared to other tools, it is very simple."
"The most valuable features are the desktop and mobile modules."
"It is very easy to maintain tests with this tool. It covers all necessary items in the test plan. The most painful item in testing is maintenance. When changes occur, the tests should be maintained."
"I think it's fine from a performance perspective but usability is something that needs improvement."
"It would be helpful if we could assign a hierarchy to a group of test cases."
"While RQM allows for running tests and viewing results, it could be further enhanced in terms of performance and speed."
"RQM could be improved by adding a feature that allows test requirements to be selected when creating a task plan."
"Mainly Quality Assurance and DevOps, but of course the whole company and management areas with more knowledge of quality and client success approach."
"Integration capabilities with other vendors' tools should improve."
"Adding support for uploading a collection of test cases would be a helpful addition."
"Organizing the test cases is tedious. There is no mechanism to keep and maintain the test cases as hierarchy. This should be seriously addressed."
"In the cross-browser domain, it has a few snags with Microsoft Edge and Chrome; although, these problems are not critical."
"The artificial intelligence needs to be improved."
"This solution could be improved by making it easier to visualize where there is a failure without having to look at it in detail."
"The solution needs more training manuals or some form of online forum for learning. It needs more documentation."
"SmartBear products generally have a weak link when it comes to integration with other test management tools like Inflectra."
"Right now, when you buy the solution, you need to pay for one solution. You receive one set up and you install it and it's just in that one machine. It would be ideal if they could offer one subscription where you can connect to different machines with a group subscription."
"Stability issues occurred only when connecting to the SourceSafe. Sometimes, after getting the latest version, the tool hangs and it should be reopened in order to recover."
"It is very hard to read the test log generated by TestComplete Executor if the log file is very big. TestComplete Executor is a small tool for just running the TestComplete test framework (not for developing)."
IBM Rational Quality Manager is ranked 7th in Test Management Tools with 11 reviews while SmartBear TestComplete is ranked 8th in Test Automation Tools with 70 reviews. IBM Rational Quality Manager is rated 7.6, while SmartBear TestComplete is rated 7.6. The top reviewer of IBM Rational Quality Manager writes "Scalable and Stable solution with good integration function and support team". On the other hand, the top reviewer of SmartBear TestComplete writes "A stable product that needs to improve its integration capabilities with other test management tools". IBM Rational Quality Manager is most compared with OpenText ALM / Quality Center, TestRail, Zephyr Enterprise and Tricentis qTest, whereas SmartBear TestComplete is most compared with Tricentis Tosca, Katalon Studio, Ranorex Studio, OpenText UFT One and froglogic Squish. See our IBM Rational Quality Manager vs. SmartBear TestComplete report.
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