IBM Resilient Reviews

IBM Resilient is the #7 ranked solution of our top Security Incident Response tools. It's rated 3.5 out of 5 stars, and is most commonly compared to Splunk Phantom - IBM Resilient vs Splunk Phantom

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Real User
Cyber Security Consultant at a tech services company with 51-200 employees
Dec 18 2019

What is most valuable?

The solution is simple to use and to integrate with IBM QRadar. IBM QRadar sends alerts, and Resilient takes action.

How has it helped my organization?

As of right now, IBM Resilient helps our search analysts in making action against attacks and to manage the tickets.

What needs improvement?

IBM Resilient helps the company to automate responses against cyber-attacks using dynamic playbooks by sending actions to other IT solutions like firewalls, antivirus… more »

What's my experience with pricing, setup cost, and licensing?

Talk to our pre-sales consultants.

Which solution did I use previously and why did I switch?

We hadn't previously used a different solution. We chose IMB Resilient because it's the best SOAR solution if you are implementing IBM QRadar.

What other advice do I have?

We use the on-premises deployment model. We are IBM resellers. The solution is limited, but it needs lots of development, especially when we talk about making actions with… more »

Which other solutions did I evaluate?

We didn't evaluate other options. We were already using IBM QRadar and the best solution to implement with it was IBM Resilient.
Real User
Director, Commercial at a tech services company with 51-200 employees
Sep 16 2020

What do you think of IBM Resilient?

What is our primary use case?

We use it to manage security services.

What is most valuable?

Its flexibility is the most valuable. 

What needs improvement?

Its price needs improvement.

For how long have I used the solution?

I have been using IBM Resilient for five years.

How are customer service and technical support?

We have contacted their technical support. I would rate them as average.

How was the initial setup?

The initial setup was straightforward. It took us a month to deploy.

What about the implementation team?

We have our own team.

What other advice do I have?

I would rate this solution an eight out of ten. Its price and technical support need improvement.

Which deployment model are you using for this solution?

Hybrid Cloud

What is IBM Resilient?

The Resilient Incident Response Platform (IRP) is the leading platform for orchestrating and automating incident response processes.

The Resilient IRP quickly and easily integrates with your organization’s existing security and IT investments. It makes security alerts instantly actionable, provides valuable intelligence and incident context, and enables adaptive response to complex cyber threats.

IBM Resilient customers

Golden Living, Health Equity, USA Funds