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Most Helpful Review
Use MSP360 Backup? Share your opinion.
Find out what your peers are saying about IBM Spectrum Protect vs. MSP360 Backup and other solutions. Updated: September 2020.
437,557 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The solution also provides me with a complete view of our data. I write scripts to report information from the Command Center daily. I report it in HTML and have the status of the last day for the whole environment.We use Commvault IntelliSnap a lot. It's a very good product and has the functionality to enable a snapshot of a vendor's storage... It really helps to speed up the backup process for some of our environments.Its compression and deduplication allow us to store more backups and save storage space. The reporting is great; we are able to obtain critical business reports and infrastructure/usage information very easily.The solution’s user interface for managing the on-prem environment is good.What I find valuable is restoring the complete server. Restoring files is also valuable, but I like restoring the server because you don't have to rebuild a new one.One of the most valuable features is the encryption which helps save you from ransomware. Because the data is already encrypted, it cannot be encrypted again.The Command Center is provided from the web interface. You can back up the data for everybody, but also you can give everybody the ability to view and restore their data. For example, if a laptop, machine, or environment is owned by X, then X can look in and see the environment and data that he has backed up. He can see everything that he owns and can manage the environment as he wishes. It gives him an excellent view of his environment and infrastructure. Also, if you are a service provider, you can back up data for multiple companies and give everyone an interface for their environment to manage, backup, and restore data. Commvault has done excellent work in this area.The data is well-protected. It doesn't age off until it's copied. That's a big feature right there. When you reach the end of your retention, it does not expire until the secondary copy is completed. That allows you to hold onto data that otherwise would have aged off by retention. I like that feature. It's hard to just delete or lose data using the Commvault platform.

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The most valuable features are the stability and also how it's seamlessly integrated with other IBM offerings.Instead of taking three different backups of your systems, you're taking only one. You're able to crack that open and get what you need. The incident recovery, where it creates the VM and then you're running it, technically you're running it on Spectrum Protect. But then in the background, it's doing the storage motion and moving it off the Spectrum Protect back to your VMware environment. The users don't know the difference.The archiving feature is the most valuable aspect of the solution.The interface is easy to use.SPIR is Instant Recovery for Spectrum Protect. It sends snapshots using space efficiently and blocking backups to the Spectrum Protect server. It provisions the snapshot from the backup server to the same or new server near instantly.This solution has improved our organization through better file and database recovery.The fact that we can take the backup straight onto tape is the most valuable feature.The most valuable features are compression and de-duplication.

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The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly.The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here.The solution is simple to use and easy to configure.

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Cons
What I need is deeper CLI documentation for both QCommand and SQL queries.The software is good, but I always have issues with the documentation and, especially, the communication regarding new functionality. Commvault has a new maintenance release every three months, and it's always hard to know exactly what has changed in the software. They have improved a bit on that topic by communicating what has changed, but there is still a lot of room for improvement on that side.The solution requires constant attention. Commvault is very complex. We are constantly making adjustments and working through hotfixes, updates, and issues.Suppose I am restoring a particular file. If I want to restore the permissions only from that particular folder, that is not possible. I have to restore all the data for that particular folder. If there was an option to just restore the permissions, that would be better.We get an alarm if a lot of files are deleted, for example. That could look like ransomware, even if it is not.It takes a lot of technical expertise to implement. Commvault could increase the training it provides to customers and partners.I would like them to keep working on the new web interface to migrate out of the old interface because the old interface is a bit complex. It was driving customers away because of the complexity. If they migrate everything (100 percent of the features), this would make the product be perfect.Commvault likes to be ahead of the game when it comes to merging with other platforms, but sometimes it's before they have the solution truly baked in. Office 365 is an example. I feel that my company might be a litmus test for their solution, because we have such a large environment. Some of the promised solutions that we received from Commvault were more like testing solutions. They weren't really validated, meaning they were possibilities. There have been a lot of hot fixes for the solution that we're using right now, more than we expected.

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This product comes up against other products available that are marketed better but the other products that it's in competition with are a single product and this is one of IBM products. If it could be marketed as more for competitors I think that's where it comes short.Their support is lacking. I've talked to their developers and stuff in the last couple of weeks and they reassure me that some people have retired, and they're working on getting that bumped back up. But the support lacks a lot to be desired at this point.Although I am not a technical user, I would say the cloud integration features could be improved.Better integration with other tools and databases is needed.Replication services would be nice. If these could be enhanced to be always on so multiple storage backup services could be added as a cluster pool. This would provide a better availability service.The deduplication must be perfect, and thus should be improved.We cannot take VMware backups for our banking data center environment.In the next version of the solution, I would like to see cloud support.

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There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station.As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing."The graphics are looking a bit old and should be updated.

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Pricing and Cost Advice
We work with Commvault and a partner on our environment needs according to capacity, licensing, pricing, components, modules, etc. Additional costs depend on your backup needs.We have checked some other products, but we are not testing them because price-wise, Commvault is better than the other solutions.It is cheaper than Veeam.It was not very popular because of its previous cost, but they have been working on the pricing, and now anyone can afford to use Commvault. They changed the modeling criteria for their pricing. Previously, there was only the capacity modeling based on your content capacity. In this case, they would give you a license and you would have to pay it. Now, most of the environment is virtualized so you can have the best CPU, VMs, etc. You buy whatever you need and pay for what you need.We went from Veritas NetBackup to Commvault. We switched due to upfront licensing and costs. We have more visibility into what we're actually purchasing. It seemed like, overall, the cost of Commvault was cheaper.The complete license gives us options for all the features. Commvault does not license based on storage or the management components. It can integrate with any storage vendor. That means that when we are out of storage and need more, we can integrate without additional licensing. In my opinion, Commvault needs to reduce the licensing cost by 20 to 40 percent to make it cost-efficient.Commvault licensing is a perpetual license so only the support is being renewed yearly.There is a bit of cost involved with signing up the entire solution. It's not a cheap solution.

More Commvault Pricing and Cost Advice »

IBM provides an open license policy, which is more like a gentlemen's agreement.One can go with either a PVU licensing model or a capacity based licensing model. Either solution does not block the usage, if over used.The licensing fees are on a yearly basis, which for us it is about R400,000 (approximately $27,000 USD).The pricing is a little expensive for our current employer, so they want to move to a cheaper solution.The pricing of the solution is high in comparison to other products on the market. For example, IBM and Symantec have less costly options.

More IBM Spectrum Protect Pricing and Cost Advice »

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Questions from the Community
Top Answer: Veritas doesn't have manual labeling of the tape library via GUI, Commvault somehow created a backup destination other than what I assigned it. Data consistency for the backup for both the software is… more »
Top Answer: All workloads can be integrated with Commvault. If we use a new technology, Commvault integrates with it. Commvault is a data management solution with support for building the DR side of things. With… more »
Top Answer: The biggest difference is that Data Domain is an appliance storage system (SW + HW storage) but Spectrum is a software (licenses) solution only.
Top Answer: SPIR is Instant Recovery for Spectrum Protect. It sends snapshots using space efficiently and blocking backups to the Spectrum Protect server. It provisions the snapshot from the backup server to the… more »
Top Answer: IBM provides an open license policy, which is more like a gentlemen's agreement. One can go with either a PVU licensing model or a capacity based licensing model. Either solution does not block the… more »
Top Answer: The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you… more »
Top Answer: As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I… more »
Top Answer: Our primary use case is that we have our confidential data which remains locally on the tape. But the public information which is required, which is for my system backup, including my photographs and… more »
Popular Comparisons
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Also Known As
IBM TSM, IBM Tivoli Storage ManagerCloudberry Backup
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Commvault
IBM
MSP360
Overview

Commvault can help you transform your data into a powerful strategic asset, with data protection and information management solutions that enable you to protect, access and use all of your data anywhere and anytime.

IBM Spectrum Protect (Tivoli Storage Manager) is a data protection platform that gives enterprises a single point of control and administration for backup and recovery. It is the flagship product in the IBM Spectrum Protect (Tivoli Storage Manager) family. It enables reliable, cost effective backups and fast recovery for virtual, physical and cloud environments of all sizes.

MSP360™ Managed Backup Service (MBS) is a data backup solution for managed service providers and IT departments who require centralized job management, monitoring, reporting, and licensing control. It allows you to leverage AWS, Microsoft Azure, Google Cloud, B2, Wasabi cloud storage to drive more revenue, more margins and make your customers happy.

MSP360™ offers all of the features you would expect in backup software, including, image-level backup, file-based backup and even support for Microsoft SQL Server and Microsoft Exchange.


Offer
Learn more about Commvault
Learn more about IBM Spectrum Protect
Learn more about MSP360 Backup
Sample Customers
Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, Alliant Credit Union, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz CompanyCERN, Einstein Healthcare, Nyherji, Allianz Australia, TZM, ABT Online, NCT, Kindred Healthcare Inc., Cobalt Iron, TransGrid, Baptist Health of Northeast Florida, Cash America, Piedmont Healthcare, RWGV, Arkansas Tech University, British Columbia Institute of TechnologyStratX
Top Industries
REVIEWERS
Comms Service Provider18%
Healthcare Company14%
Energy/Utilities Company9%
Government9%
VISITORS READING REVIEWS
Computer Software Company44%
Comms Service Provider10%
Media Company6%
Government6%
REVIEWERS
Financial Services Firm19%
Healthcare Company19%
Insurance Company9%
University9%
VISITORS READING REVIEWS
Computer Software Company46%
Comms Service Provider8%
Insurance Company5%
Manufacturing Company5%
VISITORS READING REVIEWS
Computer Software Company42%
Comms Service Provider10%
Media Company7%
Real Estate/Law Firm7%
Company Size
REVIEWERS
Small Business29%
Midsize Enterprise27%
Large Enterprise44%
VISITORS READING REVIEWS
Small Business6%
Midsize Enterprise10%
Large Enterprise84%
REVIEWERS
Small Business33%
Midsize Enterprise12%
Large Enterprise55%
No Data Available
Find out what your peers are saying about IBM Spectrum Protect vs. MSP360 Backup and other solutions. Updated: September 2020.
437,557 professionals have used our research since 2012.
IBM Spectrum Protect is ranked 12th in Backup and Recovery Software with 15 reviews while MSP360 Backup is ranked 37th in Backup and Recovery Software with 3 reviews. IBM Spectrum Protect is rated 8.0, while MSP360 Backup is rated 8.0. The top reviewer of IBM Spectrum Protect writes "Instead of taking three different backups of your systems, you're taking only one but their support is lacking". On the other hand, the top reviewer of MSP360 Backup writes "Has good online backup capacity because you don't have to do an entire back up again and again, it just does whatever you type in". IBM Spectrum Protect is most compared with IBM Spectrum Protect Plus, Veeam Backup & Replication, Veritas NetBackup, Dell EMC PowerProtect DD (Data Domain) and Rubrik, whereas MSP360 Backup is most compared with Veeam Backup & Replication, Acronis Backup, Veeam Backup for Office 365, SolarWinds MSP Backup & Recovery and N2WS Cloud Protection Manager. See our IBM Spectrum Protect vs. MSP360 Backup report.

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