We performed a comparison between IBM Spectrum Protect and MSP360 Backup based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The main thing is to keep the data safe and in files, keep it on tape ready for a request from a bank, and it is working perfectly with all our hardware."
"Scalability, performance, mass platform coverage. It's one of the few backup products on the market right now which an organization can bring in and it will serve all of their backup needs. It's a completely centralized solution."
"It allows us to have one interface."
"Scalability: Our customers are able to grow the product without having to buy additional hardware, so it is very scalable."
"Technical support is okay. We have not had many issues with them."
"The ability to migrate between media over a long period of time. My customers are long-time users, and they have benefited from being able to move between tiers. They have been able to do this within the product."
"It's very robust and has been on the market for a long time."
"IBM Spectrum Protect offers stable software and products."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"The solution is easy to access and handles things efficiently."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"Technical support is very good."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"The solution is simple to use and easy to configure."
"The most valuable feature of MSP360 Backup is its reliability."
"It has allowed me to implement a cost effective, highly configurable solution."
"I would like a little more ease with the virtual platforms, because it is a huge thing that is coming up."
"Our customers would like to see metadata replication, tearing to tape, and more cloud capabilities."
"The software is very complicated. You have to do a lot of configurations to build a server, and you would need to backup and restore."
"I want a better user interface, support, and integrations."
"They need to do a better job on Windows, because if you are running Windows, the scalability is more limited than AIX and Linux."
"IBM Spectrum Protect could be improved by making the installation easier. Once it's implemented, it's okay. IBM started lagging behind when things started moving to storage and cloud-based solutions. Even though they've recently released updates that give cloud-based protection, personally, I still believe they are not up to par with the likes of Rubrik. The entire product is a little bit clumsy because they have co-joined two different products, so it's complex. Even from a sales/explaining to people what it does point of view, it's complex. Whereas, if you take more current products, it's a single box solution. You reel it in, you fire it up, you do a couple of points and clicks, and off you go, whereas the IBM system is seriously complex. There's a lot of training involved and it's a massively difficult product to sell at this point in time."
"I would love to see something which allows us to do an auto restart of backup jobs."
"Technical support could be improved."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The graphics are looking a bit old and should be updated."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
IBM Spectrum Protect is ranked 17th in Backup and Recovery with 146 reviews while MSP360 Backup is ranked 44th in Backup and Recovery with 15 reviews. IBM Spectrum Protect is rated 8.0, while MSP360 Backup is rated 8.0. The top reviewer of IBM Spectrum Protect writes "Performance and recoveries are better, and customers are happier with performance". On the other hand, the top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". IBM Spectrum Protect is most compared with IBM Spectrum Protect Plus, Veeam Backup & Replication, Commvault Cloud, Cohesity DataProtect and Rubrik, whereas MSP360 Backup is most compared with Veeam Backup & Replication, N-able Cove Data Protection, Acronis Cyber Protect, NinjaOne and Comet Backup. See our IBM Spectrum Protect vs. MSP360 Backup report.
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