We performed a comparison between Infor CloudSuite Industrial and SAP ERP based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."
"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
"Some valuable features include improved transparency in sales processes, which has been vital for our operations."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"The product's most valuable feature is production planning. It is one of the core features."
"Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."
"It is a scalable solution."
"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"The most valuable feature of SAP ERP is the integration. It can be seamlessly integrated across the board."
"The payroll solution and the localization for advances are valuable."
"I like the solution's ability to close plans and resource requirements in deals."
"Control and governance are the best features."
"The power of ABAP Development Tools is the main valuable feature in the SAP ECC system. Every couple of years SAP upgrades ABAP technology significantly, which facilitates developers' work."
"The solution has a lot of good integrated modules."
"It is a stable solution."
"Overall the solution is very good in the industry."
"Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution."
"The solution's support service could be better."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"The platform's distribution features need enhancement."
"Pricing is always an area where there is room for improvement."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"Technical support is an area that is in need of improvement."
"It is not flexible for the users. SAP works in a specific way, and the users and the processes have to adapt to the way it works. It is hard to customize it to the level that we need for our work. It is not easy to get new extensions for process functions, modules, or activities."
"In the next release, I would like to see more technical integration for directly designed solutions on behalf of the selling process so that you can design solutions and not have to use ten or more other tools to get the solution for selling."
"The warehouse management could be better."
"It's difficult to code; structured language is difficult."
"More integrations and built-in integrations with other environments and products are needed."
"SAP ERP could improve by having better integration with other platforms."
"One thing that is lacking in ERP is a good user interface. It is currently very clumsy and complex. Another thing is that reporting capability of SAP ERP is customizable, but it is not very good. Its development time is also very high if you require specialized technical services. If you want to do any changes to the report or develop a new report, you need people with specialized skills. Business processes are very straightforward and standardized as per the industry standards. However, the way it works is a bit complex, and you need to know a lot of things. There are different things that can be complex for a general user. A lot of information is being provided in ERP. A general user doesn't require all this information, and it creates a lot of confusion. Its learning curve is very high."
Infor CloudSuite Industrial is ranked 15th in ERP with 10 reviews while SAP ERP is ranked 1st in ERP with 100 reviews. Infor CloudSuite Industrial is rated 8.0, while SAP ERP is rated 8.2. The top reviewer of Infor CloudSuite Industrial writes " Advanced forecasting and analysis capabilities". On the other hand, the top reviewer of SAP ERP writes "The amazing, robust framework with unlimited scalability earns its #1 status". Infor CloudSuite Industrial is most compared with Infor LN, Infor M3, Microsoft Dynamics 365 Business Central and Epicor ERP, whereas SAP ERP is most compared with SAP S/4HANA, Microsoft Dynamics AX, Anaplan, SAP Business One and Infor M3. See our Infor CloudSuite Industrial vs. SAP ERP report.
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