We performed a comparison between Infor CloudSuite Industrial and SAP ERP based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"The product's most valuable feature is production planning. It is one of the core features."
"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"Some valuable features include improved transparency in sales processes, which has been vital for our operations."
"It is a scalable solution."
"From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."
"Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."
"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
"The solution is quite scalable."
"This is a robust and feature-rich solution."
"Finance view across functions is valuable."
"The solution has far more features, processes, and functionalities than we previously had."
"The initial setup was straightforward."
"It gives us full control over each change, to the level of the individual field in a master record, including certificates."
"SAP ERP has a good user interface with a lot of functionalities and good interface options."
"SAP is more reliable in terms of data quality than other systems."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"Pricing is always an area where there is room for improvement."
"The solution's support service could be better."
"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."
"Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution."
"The platform's distribution features need enhancement."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"SAP ERP needs to consider simplifying a few areas within the tool. Compared to SAP ERP, other solutions in the market are much more easily configurable and understandable. SAP has a lot of complex features."
"Lacks sufficient technical support with slow response times."
"It could be more flexible, and the company should be able to adapt the system. Not the other way around. It's very rigid and difficult to change. Reporting could also be better."
"The product does not update budgeting based on exchange rates which is important for BPM."
"It would also help if it were more open, more flexible, with more standard products."
"The system is over-customized."
"The user interface can be more intuitive and user-friendly by having it be more menu-driven, this would be a large benefit."
"We will not make any major changes, and we are not expecting any enhancements or new features from SAP because they already have a new solution. No development is happening on SAP ERP because SAP has come up with a new version called SAP S/4HANA, which is memory-based technology. We are planning to upgrade to SAP S/4HANA, but we don't know when it will happen. We are in the preparation phase."
Infor CloudSuite Industrial is ranked 15th in ERP with 10 reviews while SAP ERP is ranked 1st in ERP with 100 reviews. Infor CloudSuite Industrial is rated 8.0, while SAP ERP is rated 8.2. The top reviewer of Infor CloudSuite Industrial writes " Advanced forecasting and analysis capabilities". On the other hand, the top reviewer of SAP ERP writes "The amazing, robust framework with unlimited scalability earns its #1 status". Infor CloudSuite Industrial is most compared with Infor LN, Infor M3, Microsoft Dynamics 365 Business Central, Epicor ERP and Oracle Fusion Cloud ERP, whereas SAP ERP is most compared with SAP S/4HANA, Microsoft Dynamics AX, Anaplan, SAP Business One and Infor M3. See our Infor CloudSuite Industrial vs. SAP ERP report.
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