We performed a comparison between Informatica Cloud API and App Integration and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The application integration will give you more flexibility when dealing with APIs."
"The OAuth feature is the most valuable feature for authentication."
"The interface has a great look and feel, and the functionality is so easy."
"The interface is really good."
"There is a feature to accelerate the development so that business analysts can directly create their user stories and assign the task to the developers."
"In general, we use web services to integrate this solution with our other tools. It is the main approach we use with this solution and it integrates with all tools that we need. If you want to integrate with other solutions such ThreatFire or similar, it is possible as well."
"It is a stable product."
"The most valuable feature is the situational layer cake."
"The case management is great."
"Scalable and stable BPM software with a powerful case management feature. It also has good workflow."
"The most valuable features are case management and integration services."
"The solution is operating well overall."
"There could be a lot more application integration."
"The pricing model is problematic."
"The setup is complex."
"There's no direct way to connect to Amazon APIs from Informatica Cloud."
"Pega BPM could improve the UI, it is poorly designed to have a good UX experience."
"The biggest thing I have seen is when going from one version to another and upgrading to the latest version, it takes a pretty long time for an organization to go through an upgrade process. I think that's an area where they can make it a little smoother."
"What should be included is some UI features and maybe some integrations. This includes documentation on how the UI works."
"Pega's technical support could be better."
"Reporting is not so clear and not so great. We really struggle to get the right reporting. When we need reporting based on the content of the tickets, we are not able to get it. The MIS reporting is not great. That's one of the reasons why we are switching to ServiceNow. Its compatibility with the higher versions of Internet Explorer should be improved. It really works well in Mozilla Firefox or any other browser, but when it comes to Microsoft Edge or Internet Explorer, sometimes, the layout gets disturbed. The positioning of the buttons changes, and there is some distortion in the layout. I am not sure whether it is our configuration problem or Pega's, but when it is working in Mozilla Firefox, it should also work in Microsoft Edge or Internet Explorer."
"The way the IDE works with the chatbox and the taxonomy imports could be a little smoother."
"Pega BPM can improve product management, case management, omnichannel, CDH, and the customer data hub. All the major domains can improve. Additionally, more AI functionality and proper integrations with Pega RPA would be helpful."
"The previous versions had good training documents but the updated versions need to improve the documentation."
Informatica Cloud API and App Integration is ranked 19th in Business Process Management (BPM) with 4 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 55 reviews. Informatica Cloud API and App Integration is rated 8.6, while Pega BPM is rated 8.2. The top reviewer of Informatica Cloud API and App Integration writes " Provides data governance and offer good scalability, with a significant performance boost when moving from on-prem to the cloud". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". Informatica Cloud API and App Integration is most compared with Apache Airflow, Appian, ARIS Cloud and Camunda, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM. See our Informatica Cloud API and App Integration vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors.
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