We performed a comparison between Informatica Cloud API and App Integration and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The OAuth feature is the most valuable feature for authentication."
"The interface is really good."
"The application integration will give you more flexibility when dealing with APIs."
"The interface has a great look and feel, and the functionality is so easy."
"The most valuable feature is flexibility, as we can configure it to best suit our requirements."
"The solution provides us with a very good dashboard."
"The technical support of Pega BPM is very good."
"The most valuable feature of Pega BPMI would be the academy courses, specifically the Product Development Network (PDN). Additionally, our organization has a dedicated Customer Engagement Team that we work closely with to achieve our goals."
"Decreased time for plane departures and landing, supported analytical insight for planning of three to six month forecasting, and helped with operational decision planning and support."
"I have a lot of experience in this kind of industry, and Pega is one of the best solutions in terms of performance, capabilities, and the way we develop."
"The solution's case management is its most valuable aspect."
"The product helps you to build faster."
"The pricing model is problematic."
"There's no direct way to connect to Amazon APIs from Informatica Cloud."
"There could be a lot more application integration."
"The setup is complex."
"There have been some performance scalability issues. Suppose you want to add more users. You go from, say, 800 users to 1,500 users, and sometimes that creates issues for which there is no clear explanation. To fix it you have to escalate it with customer service and sometimes the response is not up to the mark in resolving those issues."
"The main problem with Pega is that it is quite complex, so it is very difficult for the developer to learn."
"Lack of stronger cloud support is somewhat inconvenient for users and implementation."
"The pricing model needs to be improved. Right now, it's too expensive."
"It should have integration with non-relational databases. A lot of databases are non-relational, and as a company, we are planning to move to NoSQL or open-source databases. It would be good if we are able to install and use Pega on a NoSQL database. They can also try to tailor or organize the company a bit differently and go more towards the microservice concept. I would like Pega to develop machine learning and intelligent AI algorithms. They have a good foundation in terms of the model and the stuff that we are using for some customers, and it will be good to onboard as many machine learning algorithms as possible."
"If it could also be integrated with robotics, it could help with a lot of things, even if we don't have APIs, we could still talk to other applications. If it could invoke a bot, for example."
"The local development approach is good in Pega, however, cost-wise, it's getting expensive. That needs to be addressed."
"Reporting is not so clear and not so great. We really struggle to get the right reporting. When we need reporting based on the content of the tickets, we are not able to get it. The MIS reporting is not great. That's one of the reasons why we are switching to ServiceNow. Its compatibility with the higher versions of Internet Explorer should be improved. It really works well in Mozilla Firefox or any other browser, but when it comes to Microsoft Edge or Internet Explorer, sometimes, the layout gets disturbed. The positioning of the buttons changes, and there is some distortion in the layout. I am not sure whether it is our configuration problem or Pega's, but when it is working in Mozilla Firefox, it should also work in Microsoft Edge or Internet Explorer."
Informatica Cloud API and App Integration is ranked 19th in Business Process Management (BPM) with 4 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 55 reviews. Informatica Cloud API and App Integration is rated 8.6, while Pega BPM is rated 8.2. The top reviewer of Informatica Cloud API and App Integration writes " Provides data governance and offer good scalability, with a significant performance boost when moving from on-prem to the cloud". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". Informatica Cloud API and App Integration is most compared with Apache Airflow, Appian, ARIS Cloud and Camunda, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM. See our Informatica Cloud API and App Integration vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors.
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