Compare ITRS Geneos vs. Zabbix

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ITRS Geneos Logo
7,764 views|4,594 comparisons
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44,721 views|32,354 comparisons
Most Helpful Review
Find out what your peers are saying about ITRS Geneos vs. Zabbix and other solutions. Updated: January 2021.
454,950 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it.""It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces.""The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems.""The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs.""One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL.""It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."

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"Simple network monitoring that is easy to install and manage.""The most valuable feature is the support for monitoring Cisco switches.""The implementation process is very straightforward.""The most valuable feature is the alert and alarm monitoring.""The best thing about Zabbix is the integration and the APIs that are included are very fast""The integration capabilities and APIs are the best part.""Zabbix is both stable and scalable.""The flexible licensing model is one of the solution's most valuable aspects. It really allows for great flexibility for companies."

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Cons
"The ITA, the post-incident analytics, could be improved.""Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring.""One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done.""They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome.""I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report.""There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."

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"The product delivers false positives during reporting because of flapping. Other reasonably priced alternatives may have better performance.""The main problem with Zabbix is that you have to spend time writing templates for all of the products that you have.""The server monitoring could be better.""If Zabbix had a better dashboard then it would be nice.""The only improvement I would suggest, revolves around its AI and ML capabilities.""For us, the initial setup was complex""The documentation could be improved.""Having a more customizable interface and dashboard would be an improvement."

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Pricing and Cost Advice
"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing.""Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

More ITRS Geneos Pricing and Cost Advice »

"I was using the free, Community Edition.""We purchased Zabbix for a good price, including support""We are using the free, open-source version.""It's an open-source solution that can be used free of charge.""This solution is completely open-source, so it is quite affordable.""Zabbix is open-source so if one wishes to implement it in-house, they must have qualified professionals to set up and optimize databases, Linux/Unix OS, PHP, Apache, and depending on what is monitored, a full-stack network and systems administrator may be needed.""Zabbix is free but if you use it in production then you have to pay for it."

More Zabbix Pricing and Cost Advice »

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Questions from the Community
Top Answer: The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow… more »
Top Answer: Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS. For example, in one of our environments we have… more »
Top Answer: They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome.
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Ranking
Views
7,764
Comparisons
4,594
Reviews
6
Average Words per Review
1,496
Rating
9.0
Views
44,721
Comparisons
32,354
Reviews
22
Average Words per Review
479
Rating
8.1
Popular Comparisons
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Compared 5% of the time.
Also Known As
Geneos
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ITRS
Zabbix
Overview

ITRS Geneos is a real-time monitoring tool for managing increasingly complex and interconnected IT estates. Built for financial services and trading organisations, it collects a multitude of data relating to the performance of servers, infrastructure, connectivity and applications, analyses it to provide fresh information, and presents it in relevant, intuitive visualisations. For more information, please visit: https://www.itrsgroup.com/

Zabbix is the ultimate enterprise-level software designed for real-time monitoring of millions of metrics collected from tens of thousands of servers, virtual machines and network devices. Zabbix is Open Source and comes at no cost.

Offer
Learn more about ITRS Geneos
Learn more about Zabbix
Sample Customers
ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.Bodybuilding.com, LLC., ITtelligent Consulting Services,Eltele AS, Total Server Solutions, LLC., ChinaNetCloud
Top Industries
REVIEWERS
Financial Services Firm96%
Computer Software Company4%
VISITORS READING REVIEWS
Financial Services Firm51%
Computer Software Company24%
Comms Service Provider9%
Educational Organization2%
REVIEWERS
Computer Software Company21%
Comms Service Provider16%
Financial Services Firm11%
Retailer11%
VISITORS READING REVIEWS
Computer Software Company29%
Comms Service Provider26%
Media Company5%
Government5%
Company Size
REVIEWERS
Small Business12%
Midsize Enterprise23%
Large Enterprise65%
REVIEWERS
Small Business51%
Midsize Enterprise20%
Large Enterprise29%
VISITORS READING REVIEWS
Small Business19%
Midsize Enterprise19%
Large Enterprise61%
Find out what your peers are saying about ITRS Geneos vs. Zabbix and other solutions. Updated: January 2021.
454,950 professionals have used our research since 2012.

ITRS Geneos is ranked 10th in IT Infrastructure Monitoring with 6 reviews while Zabbix is ranked 1st in IT Infrastructure Monitoring with 23 reviews. ITRS Geneos is rated 9.0, while Zabbix is rated 8.0. The top reviewer of ITRS Geneos writes "Enabled us to consolidate all our monitoring applications, allowing our NOC to see everything more clearly". On the other hand, the top reviewer of Zabbix writes "Fabulous flexibility - supporting a vast variety of data sources including IoT protocols. Very stable and well supported. Scalable to many thousands of values per second". ITRS Geneos is most compared with Splunk, AppDynamics, Dynatrace, AppDynamics Server Monitoring and BMC TrueSight Operations Management, whereas Zabbix is most compared with Centreon, Splunk, Nagios Core, SolarWinds NPM and Pandora FMS. See our ITRS Geneos vs. Zabbix report.

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