We performed a comparison between Jamf Pro and Kandji based on real PeerSpot user reviews.
Find out what your peers are saying about JAMF, Microsoft, Kandji and others in Mobile Device Management (MDM)."We use a local Active Directory, but we weren't able to manage all our on-site systems without a solution like Intune, and we needed to deploy software like VPNs and other things. It's seamless now to to this through Intune."
"The most valuable feature is the policy CSPs."
"The initial setup is not complex."
"It is user-friendly, and the performance is also good. It is a convenient product"
"The many policies available in Microsoft Intune for managing our devices are valuable."
"The ability to block and erase remote devices is valuable to us, especially when those devices are lost."
"One of the main features of the solution is it allows the management of many devices in different ways."
"A valuable feature is user enrollment, where users can enroll their devices in their organizations themselves."
"Jamf Pro has allowed us to make sure settings for our devices are easily installed so our end-users don't need to worry about a significant amount of steps for setup. We also use this to send applications to devices."
"The solution has good integration with Google and has high performance for our Mac fleet of devices."
"The Automated Device Enrolment is great!"
"Microsoft SSO integration allows us to set up email remotely for users without them having to do anything other than entering their password."
"The full API lets us write custom scripts and apps to enhance even further the end-user experience."
"The fact that devices just need an internet connection [anywhere in the world] that allows them to check into the Jamf Software Server allows for identical management as if on campus or remote, has proven to be golden during the pandemic."
"Navigation is straightforward. It's not hard to create policies and manage the device. It's a lot simpler to create smart groups, view inventory, and see what the estate looks like."
"Smart groups and just the way MDM works are valuable. We like all the features that they have. We try to use it as much as possible, and then we have the support and community involvement to reach out to."
"It's a very easy plug-and-play solution where you can just enroll the devices and choose the features you want."
"Lacking ability to leverage more iOS device management internally."
"The most important thing is reporting. They should improve their reporting. They should give a free hand to users. In SCCM, I can create my own reports. For example, in SCCM, I can create an inventory report for my PC or for all PCs, but in Intune, we don't have an option to create any report. Microsoft claims that Intune is a successor of SCCM, but SCCM is more powerful than Intune. So, they should develop Intune more and make it equivalent to SCCM. Then, their product will be great in the market."
"When somebody has a customized application or their own company's application, we cannot deploy that application."
"The documentation about the custom image setup could be better. Although Microsoft provides the steps to configure Intune or set up or deploy Intune, it doesn't have much information related to custom images. If you ask, "how can we deploy the custom image?" There is no information. The steps they mention ask you to connect to your on-premises environment or create your own image on the cloud itself once there is connectivity. But I needed to go to multiple websites to get all this information. I had to figure out how to upload the custom image if you want to use the on-premise custom image for Cloud PC. If you have the proper subscription, you must have the right access, like global admin or owner. Then you can add your custom image to that. There are no steps mentioned over there. Microsoft Intune doesn't have Chrome browser support. I would like to have that support because they will want it if we pitch the product to clients."
"It should be simplified. I've worked with many different mobile device management solutions, and Intune is one of the more complex ones. It could be more simplified, and some of it is related to the wording that is being used, such as a configuration profile versus a policy. They really should have had different names to make it less confusing."
"In future releases, I would like to see better integration with Apple products."
"Intune should be much more granular in terms of supporting more Android cellular devices."
"Areas for improvement in Intune include expanding support beyond Samsung devices to accommodate other Android manufacturers like Redmi and Motorola."
"The on-going improvements & innovation that Jamf provides over time is something that needs to be maintained, as it is what is needed to fulfill a business & team need at the right time."
"Technical support is in need of improvement."
"It would be great if we get an email notification when the Mac users install any apps, so IT can be alerted."
"There needs to be a mass policy change tool."
"For patch management in Jamf, two Smart Groups are required as patch policies cannot be scoped as of now. This is not a major issue, as there is a great workaround by using a wrapped "member of" duplicate Smart Group. However, being able to avoid two Smart Groups for patch management would be nice."
"Patch Management needs work to be efficient."
"Jamf Pro currently is only used on Mac computers and could improve by having compatibility with other operating systems. We have to use other tools to manage our Windows and Android devices. There could be other improvements but I am still exploring and learning more about the features."
"We need better reporting options."
"Kandji should give open customization."
Jamf Pro is ranked 1st in Mobile Device Management (MDM) with 103 reviews while Kandji is ranked 4th in Mobile Device Management (MDM) with 1 review. Jamf Pro is rated 9.6, while Kandji is rated 7.0. The top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". On the other hand, the top reviewer of Kandji writes "An easy-to-manage and deploy solution, but it should provide open customization". Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl, Microsoft Configuration Manager and Cisco Meraki Systems Manager (MDM+EMM), whereas Kandji is most compared with CrowdStrike Falcon, Open EDR and Microsoft Defender for Endpoint.
See our list of best Mobile Device Management (MDM) vendors and best Enterprise Mobility Management (EMM) vendors.
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