Jitterbit Vinyl vs ServiceNow Now Platform comparison

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1,584 views|357 comparisons
100% willing to recommend
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2,736 views|1,852 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Jitterbit Vinyl and ServiceNow Now Platform based on real PeerSpot user reviews.

Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Jitterbit Vinyl vs. ServiceNow Now Platform Report (Updated: March 2024).
768,857 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It's extremely easy to use in getting into the IDE and then back down to your applications, and getting from your applications to your pages, and navigating through all your tables. That's very simple and pretty intuitive.""VINYL has really helped us speed up application development at a reasonable cost.""The feature that I find most valuable with Zudy VINYL is how flexible it is. There are so many ways that you can connect data to it and there are so many features that are out-of-the-box that make the product very flexible and easy and easy to work with. It's got a great user interface which makes it a nice looking product that our employees are able to engage with quickly.""The fact that it's no-code is one of the most important features because it allows us to deliver very quickly. We can get the value to the business delivered much more quickly than with other solutions.""Zudy has increased development speed. What would take us months to be able to complete, we're getting done in a matter of weeks. I have a number of projects that we were working on that I thought that we'd [only] be able to get completed by next year. We've already completed them and we're still in the year 2020.""We find it is easy to learn and use, and the user interface is easy to pick up. We have trained some of our own people to be able to do apps with VINYL. Therefore, we can turn things around quickly.""When it comes to the speed of development of the applications with Zudy VINYL it has been the fastest and most powerful that I've been able to do. We've tried building things from scratch. It takes an enormous amount of time. We've cut that time by probably a fifth, with more power. I've been very happy with the speed of doing things in Zudy VINYL.""Vinyl has been a game changer in how we can now quickly deploy key features and new products."

More Jitterbit Vinyl Pros →

"What I like most about the ServiceNow Now Platform is the flexibility of using JavaScript. I also like that the platform allows custom scripting, server-side scripting, and client-side scripting. Another valuable feature in the ServiceNow Now Platform is the Flow Designer which allows dragging and dropping code, and low code activities.""Now Platform's best features are collaboration, configurability, and customizability.""It's very intuitive and easy to use. The flexibility and user-friendliness of ServiceNow are key reasons it's such a popular cloud solution.""We have seen a big improvement in the experience that we want to create for our end users.""Assignment Group history is really important to me.""The tool helps to automate IT service management processes. It's the market-leading technology. It can provide the company with chatbots and a unique process or workflow orchestration. It can be customized to the customer's specific needs, enabling semi-automatic or full automation processes. It integrates fully with SAP and offers a wide range of advantages for both us and our clients.""The incident management has been the most useful feature for us.""ServiceNow offers a lot of features when it comes to IT service management and IT operations management. What interested me in ServiceNow was that a lot of service management."

More ServiceNow Now Platform Pros →

Cons
"During the initial rollout, the text editor wasn't 100% what we were looking for, but we were able to get the job done. After some discussions and finding ways to use different plugins during the short term, Zudy actually came back a few months later and said that they have integrated a standard product into their text editing that checked all the boxes for us.""Right now it's very dependent on having an imagination to understand.""When you are trying to delete certain columns or delete or drop tables, it will throw an error and it will force you to hunt down every location where those things are being referenced. You have to delete them from the very end and work your way backward... It would be easier, when you're deleting that table, if it would concatenate all the way down.""There are a lot of almost "hidden" features captured in these Edge Case settings... If you want a scroll bar at the bottom, instead of having it select rows to show, you have to select Disable Panel Location Service, which doesn't sound at all like what it's supposed to do. Naming conventions could be changed a little bit.""While some of the reporting functionality is adequate, reporting needs to continue to be worked on, given the fact that there are a lot of really good reporting tools out there.""I would like them to build out more tools for communication, particularly the ability to do a multinode panel via email.""If it could be prettier, it might be a bit more attractive on the business side. The most meaningful improvement might be done in some of the aesthetics of the reporting and dashboarding.""The calendar has room for improvement, but that's what they're going to be working on next, to make a Gantt chart."

More Jitterbit Vinyl Cons →

"The UI is not intuitive.""It's not quick or cheap.""The cost has room for improvement. It is currently expensive.""What I didn't like in the ServiceNow Now Platform is testing, particularly with Visual Studio. It had a bad integration with Visual Studio because you can't compile and run it from there. You have to debug on your own and then find out where the error is through test scripts. The testing component in the ServiceNow Now Platform isn't that great. What I'd like to see in the next version of the ServiceNow Now Platform is an improvement in testing and writing scripts, and if there was a feature to just run it from the modules, then that would be great, instead of finding the error manually and checking where it is.""ServiceNow Now Platform's automation process needs improvement.""The pricing model is complex and needs to be both lowered and simplified.""The basic reporting system is rather static.""There's always room for improvement, but I think the biggest challenge with ServiceNow is the licensing model. It's not very clear and changes frequently."

More ServiceNow Now Platform Cons →

Pricing and Cost Advice
  • "It is affordable."
  • "You always look for the underlying cost, there's always underlying costs but the value is fine. I don't think it should cost any more. You pay for the software but you're also paying for their employees, when they work onsite for you."
  • "Pricing is less than the cost of a consultant and the value you receive is much greater."
  • "Pricing was actually one of the things that drew us to the product initially... the way it was licensed at the time, I got a flat monthly fee from Zudy for the Vinyl product, which allowed me to basically have unlimited use of it... We have an annual license, we pay monthly. It's very competitive and very worthwhile given the return we get out of it."
  • "The key thing here is that the pricing is just one price. We can do as much or as little with the product as we want to which is very attractive. I don't have to worry about if I build a new app, I have to pay more. Or, if I put 20 more people logging into the app, I don't have to pay any extra for that either."
  • "I feel the product’s pricing is a good value. The licensing model is very straightforward. You license the platform and you can build however many solutions you want with it."
  • "We have seen a 30 percent decrease in time for some of our workflows."
  • "Pricing and licensing are expensive."
  • More Jitterbit Vinyl Pricing and Cost Advice →

  • "Pricing is based on the number of users and user licenses, but the product is 20% to 30% more than the competition."
  • "It's expensive and if you need some analytical views of your activity, there is an additional cost."
  • "Most of the features are included in the licensing cost. However, if we need extra plugins that are not available at the ServiceNow Hub or store, then we have to pay extra for those."
  • "The pricing of this solution is done annually and it is very expensive."
  • "ServiceNow is not open source, so there is a license you must pay. As for how much it costs, what I have observed is that it often depends on your subscriptions."
  • "From what I heard, the license for the ServiceNow Now Platform is paid monthly, and on a scale of one to five, I'm rating it a three in terms of pricing, so it's on the cheaper side. I don't know of any additional costs associated with the ServiceNow Now Platform, apart from the standard licensing fees."
  • "The solution is expensive, and I rate it a ten for pricing."
  • "It is expensive only."
  • More ServiceNow Now Platform Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The ZPM system enables us to organize projects and monitor their progress. The ease of logging into the VINYL app to test new features makes testing smoother, and we feel more involved in the… more »
    Top Answer:Payment processing has changed since Jitterbit acquired Zudy. We previously cut checks, but we are no longer allowed. This has made paying for the service more complicated, but the issue is being… more »
    Top Answer:Some aspects of VINYL are limiting from a B2C standpoint. For example, it would be nice to have more flexibility with what the VINYL parameters allow us to develop within the app. It is difficult to… more »
    Top Answer:The integration with other tools is pretty good.
    Top Answer:The UI is not intuitive. It was updated recently, and it has been completely flipped. Some menus are hidden within dropdowns. It was much easier to access before. The recent update has not improved… more »
    Ranking
    Views
    1,584
    Comparisons
    357
    Reviews
    4
    Average Words per Review
    771
    Rating
    9.5
    Views
    2,736
    Comparisons
    1,852
    Reviews
    22
    Average Words per Review
    504
    Rating
    8.5
    Comparisons
    Learn More
    Overview

    Jitterbit's Vinyl (previously Zudy) is an enterprise low-code application platform that makes it easy to build scalable, end-to-end apps that are easily integrated with new and existing systems. Designed for large enterprises to solve complex business problems at scale, Vinyl empowers anyone to create fully integrated, bi-directional applications in weeks. Powerful enough for Full Stack Developers, intuitive enough for Citizen Developers/Business Technologists, Vinyl empowers you to create secure apps that run on any device, automate any business process, and integrate any data source without coding.

    • Create fully integrated, bi-directional applications

    • Utilize guided development and visual rule builders

    • Predictable pricing with no per-user fees

    • Integrate the entire ecosystem without impacting source data

    • Protect apps with enterprise-grade security

    • Integrate real-time data

    • Deploy apps via enterprise cloud, on-premise or hosted

    • Improve customer digital experience


    For more information: www.jitterbit.com/product/viny

    ServiceNow Now Platform is a rapid application development software solution that enables data to flow seamlessly across applications and existing systems. It delivers workflow automation at an enterprise scale, allowing you to optimize business processes for productivity, agility, and resiliency. Now Platform has out-of-the-box digital workflows that automate everyday service requests, enabling delivery teams to increase service delivery speed, and free up time for higher-value work that drives enterprise-wide innovation.

    ServiceNow Now Platform Features

    ServiceNow Now Platform has many valuable key features. Some of the most useful ones include:


    • Configuration Management Database (CMDB): The solution’s centralized source provides full visibility into your IT environment.


    • Common Services Data Model (CSDM): Now Platform includes a CMDB-based framework that enables standard and consistent service modeling.


    • Conversational interfaces: The conversational interfaces allow users to seamlessly connect to virtual or live agents through any popular messaging app.


    • Service portal: Using this feature, users can build, customize, and deploy mobile-friendly self-service experiences.


    • Service level management: With the solution, users can gather service requirements and monitor and manage SLAs.


    • Reports and dashboards: Now Platform enables users to easily create and configure customized reports and eye-catching dashboards.


    • Flow designer: This feature helps users build, connect, and automate cross-enterprise workflows in a single, no-code design environment.


    • Machine learning: Automate routine tasks and resolve issues faster with purpose-built AI capabilities.


    • Data certification: The solution’s data certification allows users to manage scheduled and on-demand validations of platform data.


    ServiceNow Now Platform Benefits

    There are many benefits to implementing ServiceNow Now Platform. Some of the biggest advantages the solution offers include:


    • Innovation at scale and speed: Empower developers of any skill level to build and automate with low code tools. Users can also unlock ROI quickly with pre-built apps and integrations that extend digital workflows.


    • Optimize processes: Optimize work across the enterprise through automating tasks. The solution helps you work smarter and faster with native, purpose-built AI and analytics.


    • Connect siloes to create seamless experiences for employees and customers: Create and maintain a single source of truth for your enterprise and simplify user experiences with cross-enterprise workflows.


    Reviews from Real Users

    ServiceNow Now Platform is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has JavaScript flexibility, and is simple, stable, and agile.

    YashShah, Sr. Software Developer at a university, writes, "What I like most about the ServiceNow Now Platform is the flexibility of using JavaScript. I also like that the platform allows custom scripting, server-side scripting, and client-side scripting. Another valuable feature in the ServiceNow Now Platform is the Flow Designer which allows dragging and dropping code, and low code activities."

    “The simplicity is great. Based on my experience with other solutions in the market, the most important is the simplicity of implementing all the features that we have in ServiceNow and helping customers to simplify the work process in the daily journeys that they have,” says Bruno P., Architect and delivery manager at Axians.


    Another PeerSpot reviewer, Romy B., IT BRM - Business Operations and Functions at Pernod Ricard, expresses, “[The solution is] a stable, scalable, and agile solution that provides fast deployment, good workflow automation and integration capability, but is held back by the UI.”

    Sample Customers
    Aetna, Alnylam Pharmaceuticals Inc., Alvarez and Marsal, Audacy, Barstool Sports, Brooks Brothers, Cal-Maine Foods Inc., CNH Financial, Collette Travel, Darn Tough Vermont, DXL, Fresh Direct, iHeartMedia, Intra-Cellular Therapies, JBS Foods, J.Crew, Kraft Sports Group, MEMIC, New England Patriots, PGT Trucking Inc., United Healthcare, Worley
    experian, beachbody, health partners
    Top Industries
    REVIEWERS
    Pharma/Biotech Company15%
    Manufacturing Company15%
    Financial Services Firm11%
    Retailer11%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Financial Services Firm9%
    Manufacturing Company8%
    Government7%
    REVIEWERS
    Computer Software Company36%
    Retailer14%
    Government14%
    Manufacturing Company9%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company14%
    Manufacturing Company9%
    Government8%
    Company Size
    REVIEWERS
    Small Business32%
    Midsize Enterprise26%
    Large Enterprise41%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise19%
    Large Enterprise49%
    REVIEWERS
    Small Business21%
    Midsize Enterprise8%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise11%
    Large Enterprise71%
    Buyer's Guide
    Jitterbit Vinyl vs. ServiceNow Now Platform
    March 2024
    Find out what your peers are saying about Jitterbit Vinyl vs. ServiceNow Now Platform and other solutions. Updated: March 2024.
    768,857 professionals have used our research since 2012.

    Jitterbit Vinyl is ranked 19th in Rapid Application Development Software with 31 reviews while ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 34 reviews. Jitterbit Vinyl is rated 8.8, while ServiceNow Now Platform is rated 8.6. The top reviewer of Jitterbit Vinyl writes "Can connect to any data source so we don't need to replicate data into a data warehouse to do reporting analytics". On the other hand, the top reviewer of ServiceNow Now Platform writes " An easy-to-use tool that allows users to upgrade the software if some enhancements are required". Jitterbit Vinyl is most compared with Microsoft Power Apps, QuickBase and OutSystems, whereas ServiceNow Now Platform is most compared with Microsoft Power Apps, ServiceNow, OpenText AppWorks , Appian and Mendix. See our Jitterbit Vinyl vs. ServiceNow Now Platform report.

    See our list of best Rapid Application Development Software vendors, best Low-Code Development Platforms vendors, and best No-Code Development Platforms vendors.

    We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.