JumpCloud vs VMware Workspace ONE comparison

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Microsoft Logo
53,223 views|36,602 comparisons
91% willing to recommend
JumpCloud Logo
1,272 views|685 comparisons
100% willing to recommend
VMware Logo
17,034 views|13,620 comparisons
84% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between JumpCloud and VMware Workspace ONE based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed JumpCloud vs. VMware Workspace ONE Report (Updated: March 2024).
769,599 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is the policy CSPs.""Conditional access has helped us tailor and enforce our security policies in the mobile space.""With on-premises Active Directory, the main challenge was that we had no control when a user was working from home. We didn't know what exactly a user was doing and whether the AV was up to date or not. Intune provides better control of their machines.""The most valuable features in Microsoft Intune for me are application deployment, Defender deployment, and asset management.""Based on my experience, I find Intune very flexible for managing Windows devices. We can use scripting, and we can make use of the self-service portal or the company portal to publish some of the applications for Windows.""The most important thing for me is the autopilot feature.""It works pretty well for us.""I like the tool's integration with Apple. Anyone who creates an ID in Intune will get an Apple ID."

More Microsoft Intune Pros →

"The product enables device management.""The usual authentication and authorization, which were all controlled into one portal, are very convenient.""I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver.""Scalability-wise, I rate the solution a ten out of ten.""JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely.""After deploying to the cloud, we had remote device management on all of our corporate laptops.""As a cloud-based directory, JumpCloud allows me to integrate nearly every system I have come across that supports SAML 2.0. That's a specific technology that allows different services to integrate for user authentication and identification purposes. That means that with JumpCloud, I can then have one single password. Single sign-on for a particular user that works with VPN, radius authentication for WiFi, logging into Office 365, and their email. Their individual computers use that same password. It's extensible which allows us to tie in customers' security systems. We don't have to provision a new user, 12 different places with 12 different passwords. I only have to create them once and assign them privileges.""The solution is stable."

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"The most valuable feature is policy-driven control of the devices.""It is easy to start something and work from scratch.""No issues with scalability.""The most valuable feature of this solution is the tracking of the devices.""We've found the solution to be easy to use.""The solution's single plane of glass approach is beneficial. The endpoint management is very good and specific. One of their competitors is Intune, and you have leaks from other services within the Microsoft ecosystem.""The most valuable feature of VMware Workspace ONE is its reliability.""Stability-wise, I rate the solution a ten out of ten."

More VMware Workspace ONE Pros →

Cons
"Once it's configured it is unobtrusive, but it does take some hands-on to configure and deploy it properly.""I know that their AI pieces are at the infancy stage, but allowing users to do more tagging for information would be an interesting thing because Intune also directly integrates with Azure. Because a lot of the devices are hosted with that, you also get a lot of tagging of user data and other things like that.""An area for improvement is the absence of seamless integration, particularly with external dashboards.""In future releases, I would like to see better integration with Apple products.""We haven't really gone through all the features of Intune. We are just discovering them. Every day, we see a new feature that we want to apply, but what will be great for Intune is to be able to deploy apps in a simple fashion. We should be able to easily install various apps on the Windows platform, iOS, and Android. Currently, we have to write some scripts. It's not as straightforward as we would like it to be. It should be simplified so that we can do it just with three clicks—next, next, finish—without needing to write a script.""I would like to see easier pushdowns. Currently, we have to package our own software and then push it. Intune can make that way easier and integrate applications, such as Zoom and Adobe Acrobat, that are used by a lot of enterprise or corporate organizations.""The UI is not user-friendly and has room for improvement.""There can be delays in the deployment of new policies."

More Microsoft Intune Cons →

"For improvement, the tool should introduce more customization options.""JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android.""I would like to see some support for printers, especially network printers, through the application.""Support is not good enough.""The visual tool and interface must be more fine-tuned.""A nice feature called patch management with different kinds of licensing is not included in JumpCloud.""There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment.""Lacks the ability to have various VPN applications."

More JumpCloud Cons →

"There should be better compatibility with Linux devices.""I would like to see some integration with native Microsoft products such as Anti-value.""I prefer to work with Jamf Pro because it is more specific to working with the iPad features.""VMware Workspace ONE platform offers support for Mac Books and we see that there is some room for improvement in that area versus all the products out there.""Pricing is a limitation. I think it's on the higher side, so if it were cheaper, it would benefit more organizations.""Patching, fixing, and training for VMware Workspace ONE are areas that need to be improved.""The location service could improve and more integration with other devices, such as Android enterprise and Apple devices.""The initial setup is a bit complex."

More VMware Workspace ONE Cons →

Pricing and Cost Advice
  • "Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
  • "There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
  • "Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
  • "The purchase of the product was handled by someone else."
  • "I have no comment on pricing of the solution."
  • "The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
  • "For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
  • "The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
  • More Microsoft Intune Pricing and Cost Advice →

  • "We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."
  • "Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."
  • "The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."
  • "The cost was around $5 per user per month."
  • "JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."
  • "I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."
  • "JumpCloud's monthly license costs around $25 for the complete solution."
  • "The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."
  • More JumpCloud Pricing and Cost Advice →

  • "You should take out a dedicated license agreement of your MDM fleet and invest heavily in innovating in this space."
  • "In terms of pricing, this solution is definitely much more expensive compared to other solutions, like MobileIron or MaaS360 or any other product in the market. This solution is more expensive by 30 or 40 percent."
  • "I have no opinion about the pricing of the product."
  • "The pricing and licensing are affordable. They are not too high."
  • "I think the pricing of the product needs advisement. It would be great to bundle the VM products together. I think the actual box itself should be included in the license. At present, it is not paired with the mobile device."
  • "If you purchase it for one year, it is very expensive. If you get it for three years or up to five years, then you can bargain a better price."
  • "There is a separate cost for technical support and extra premium features. The pricing should be simplified."
  • "The cost is a little bit high."
  • More VMware Workspace ONE Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it… more »
    Top Answer:Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of… more »
    Top Answer: Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also… more »
    Top Answer:The product enables device management.
    Top Answer:The solution is pretty expensive. It costs us EUR 250 per user per month. It was a point of hesitation for us. We can… more »
    Top Answer:We need more multi-factor authentication possibilities. I opened a ticket for it. However, it is not configurable in… more »
    Top Answer:VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial… more »
    Top Answer:It is easy to start something and work from scratch.
    Comparisons
    Also Known As
    Intune, MS Intune, Microsoft Endpoint Manager
    VMware AirWatch
    Learn More
    Overview

    Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.

    In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.

    Microsoft Intune Device Management Key Features

    With Microsoft Intune Device Management you can:

    • Ensure devices and apps are compliant with your security requirements.
    • Rapidly deploy and authenticate apps on all company devices.
    • Remotely access devices to troubleshoot issues or to remove data from them.
    • Generate reports for all devices in the system.
    • Monitor the way users access and share information to protect company information.
    • Set rules and configure settings on personal and organization-owned devices to access data and networks.
    • Create user groups and device groups, allowing you to rapidly access many users and devices simultaneously.

    Mobile Application Management

    Mobile application management in Intune is designed to protect your organization’s data at the application level.

    With Microsoft Intune Application Management you can:

    • Configure apps to run with specific settings enabled.
    • Update existing apps that are already on the device.
    • See reports on which apps are used and monitor their usage.
    • Selectively wipe organization data from apps.
    • Add mobile apps to user groups and devices.

    As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.

    Reviews from Real Users

    Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.

    A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."

    The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."

    JumpCloud is a comprehensive cloud-based directory platform that provides secure and centralized user management for organizations. It offers a wide range of features including user authentication, single sign-on, device management, and multi-factor authentication. 

    With JumpCloud, businesses can easily manage user access to various applications, systems, and networks, ensuring enhanced security and productivity. The platform supports a variety of operating systems and integrates seamlessly with popular productivity tools. 

    JumpCloud also offers a robust API, enabling organizations to automate user management processes and integrate with other systems. Overall, JumpCloud simplifies user management, enhances security, and improves productivity for businesses of all sizes.

    VMware Workspace ONE is an intelligence-driven digital workspace platform that delivers any app on any device. It integrates access control, multi-platform endpoint management, and application management. With the VMware Workspace ONE platform, IT teams can deliver a digital workspace that includes the devices and apps of the company’s choice, but with security and control.

    VMware Workspace ONE is available:

    • As a cloud service
    • On-premises
    • Hybrid

    VMware Workspace ONE Key Features

    • Simple app authentication: VMware Workspace ONE allows end-users to have password-less single sign-on, giving them access to virtually any app (mobile apps, web apps, cloud apps, and Windows apps).

    • Unified Endpoint Management options: VMware Workspace ONE aims to support all devices, offering convenience, access, security, and management that will work for any business.

    • Conditional access: VMware Workspace ONE provides a powerful policy engine to help you make dynamic decisions regarding end-user access rights and to protect sensitive information.

    • Automated app management: With VMware Workspace ONE the application delivery process can be automated, which improves security and compliance. Software packages can be automatically installed, updated, and removed, and automated workflows can also be created.

    VMware Workspace ONE Benefits

    Some of the benefits of using VMware Workspace ONE include:

    • Less IT intervention necessary: Because VMware Workspace ONE has simple app authentication, end-users can help themselves by selecting the applications they need rather than having IT intervene.

    • Smoother employee onboarding: Transform employee onboarding by enabling self-service access to the apps your end-users need to complete their job duties.

    • Compliance: VMware Workspace ONE helps end-users reach compliance by using advanced device restrictions.

    • Real-time visibility: You can have real-time visibility with application, device, and console events that provide detailed information for system monitoring. You can also view logs in the console or export pre-defined reports.

    Workspace ONE Components

    • Workspace ONE Access
    • Workspace ONE UEM
    • VMware Workspace ONE® Intelligence
    • VMware Unified Access Gateway
    • Workspace ONE Intelligent Hub

    Reviews from Real Users

    Below is some feedback from our PeerSpot users who are currently using the solution:

    PeerSpot user Patrick B., Cybersecurity Architect at a tech services company, says, "Its UI is extremely easy to use whether you're an advanced user or a novice user. When I first opened it up and had to learn the product, I was easily a novice. By the end of the third month, I was digging into the backend of the system and using it as a highly advanced user to accomplish what I needed to accomplish, and I was able to do it through the UI mostly."

    Roshan T., Partner Manager North America at a tech company, mentions how satisfied he is with the product, saying, "You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed."

    Sample Customers
    Mitchells and Buzzers, Callaway
    Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
    Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
    Top Industries
    REVIEWERS
    Financial Services Firm19%
    Computer Software Company18%
    Comms Service Provider10%
    Energy/Utilities Company5%
    VISITORS READING REVIEWS
    Educational Organization23%
    Computer Software Company12%
    Government7%
    Financial Services Firm7%
    REVIEWERS
    Financial Services Firm18%
    Computer Software Company18%
    Wellness & Fitness Company9%
    Program Development Consultancy9%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Government7%
    Financial Services Firm6%
    Comms Service Provider6%
    REVIEWERS
    Financial Services Firm20%
    Computer Software Company20%
    Manufacturing Company9%
    Comms Service Provider7%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Government9%
    Financial Services Firm9%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise14%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise33%
    Large Enterprise47%
    REVIEWERS
    Small Business76%
    Midsize Enterprise12%
    Large Enterprise12%
    VISITORS READING REVIEWS
    Small Business40%
    Midsize Enterprise19%
    Large Enterprise41%
    REVIEWERS
    Small Business27%
    Midsize Enterprise17%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise14%
    Large Enterprise61%
    Buyer's Guide
    JumpCloud vs. VMware Workspace ONE
    March 2024
    Find out what your peers are saying about JumpCloud vs. VMware Workspace ONE and other solutions. Updated: March 2024.
    769,599 professionals have used our research since 2012.

    JumpCloud is ranked 7th in Single Sign-On (SSO) with 16 reviews while VMware Workspace ONE is ranked 3rd in Enterprise Mobility Management (EMM) with 82 reviews. JumpCloud is rated 8.6, while VMware Workspace ONE is rated 8.2. The top reviewer of JumpCloud writes "Time saving, effective cloud directory and single sign-on authentication, with rapid implementation". On the other hand, the top reviewer of VMware Workspace ONE writes "The solution is stable, scalable, and offers single sign-on". JumpCloud is most compared with Microsoft Entra ID, Google Cloud Identity, Cisco Duo, Scalefusion and Prisma Access by Palo Alto Networks, whereas VMware Workspace ONE is most compared with VMware Horizon, Jamf Pro, SOTI MobiControl, ManageEngine Endpoint Central and Citrix Workspace. See our JumpCloud vs. VMware Workspace ONE report.

    See our list of best Enterprise Mobility Management (EMM) vendors and best ZTNA as a Service vendors.

    We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.