We performed a comparison between JumpCloud and VMware Workspace ONE based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the policy CSPs."
"Conditional access has helped us tailor and enforce our security policies in the mobile space."
"With on-premises Active Directory, the main challenge was that we had no control when a user was working from home. We didn't know what exactly a user was doing and whether the AV was up to date or not. Intune provides better control of their machines."
"The most valuable features in Microsoft Intune for me are application deployment, Defender deployment, and asset management."
"Based on my experience, I find Intune very flexible for managing Windows devices. We can use scripting, and we can make use of the self-service portal or the company portal to publish some of the applications for Windows."
"The most important thing for me is the autopilot feature."
"It works pretty well for us."
"I like the tool's integration with Apple. Anyone who creates an ID in Intune will get an Apple ID."
"The product enables device management."
"The usual authentication and authorization, which were all controlled into one portal, are very convenient."
"I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver."
"Scalability-wise, I rate the solution a ten out of ten."
"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."
"After deploying to the cloud, we had remote device management on all of our corporate laptops."
"As a cloud-based directory, JumpCloud allows me to integrate nearly every system I have come across that supports SAML 2.0. That's a specific technology that allows different services to integrate for user authentication and identification purposes. That means that with JumpCloud, I can then have one single password. Single sign-on for a particular user that works with VPN, radius authentication for WiFi, logging into Office 365, and their email. Their individual computers use that same password. It's extensible which allows us to tie in customers' security systems. We don't have to provision a new user, 12 different places with 12 different passwords. I only have to create them once and assign them privileges."
"The solution is stable."
"The most valuable feature is policy-driven control of the devices."
"It is easy to start something and work from scratch."
"No issues with scalability."
"The most valuable feature of this solution is the tracking of the devices."
"We've found the solution to be easy to use."
"The solution's single plane of glass approach is beneficial. The endpoint management is very good and specific. One of their competitors is Intune, and you have leaks from other services within the Microsoft ecosystem."
"The most valuable feature of VMware Workspace ONE is its reliability."
"Stability-wise, I rate the solution a ten out of ten."
"Once it's configured it is unobtrusive, but it does take some hands-on to configure and deploy it properly."
"I know that their AI pieces are at the infancy stage, but allowing users to do more tagging for information would be an interesting thing because Intune also directly integrates with Azure. Because a lot of the devices are hosted with that, you also get a lot of tagging of user data and other things like that."
"An area for improvement is the absence of seamless integration, particularly with external dashboards."
"In future releases, I would like to see better integration with Apple products."
"We haven't really gone through all the features of Intune. We are just discovering them. Every day, we see a new feature that we want to apply, but what will be great for Intune is to be able to deploy apps in a simple fashion. We should be able to easily install various apps on the Windows platform, iOS, and Android. Currently, we have to write some scripts. It's not as straightforward as we would like it to be. It should be simplified so that we can do it just with three clicks—next, next, finish—without needing to write a script."
"I would like to see easier pushdowns. Currently, we have to package our own software and then push it. Intune can make that way easier and integrate applications, such as Zoom and Adobe Acrobat, that are used by a lot of enterprise or corporate organizations."
"The UI is not user-friendly and has room for improvement."
"There can be delays in the deployment of new policies."
"For improvement, the tool should introduce more customization options."
"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."
"I would like to see some support for printers, especially network printers, through the application."
"Support is not good enough."
"The visual tool and interface must be more fine-tuned."
"A nice feature called patch management with different kinds of licensing is not included in JumpCloud."
"There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment."
"Lacks the ability to have various VPN applications."
"There should be better compatibility with Linux devices."
"I would like to see some integration with native Microsoft products such as Anti-value."
"I prefer to work with Jamf Pro because it is more specific to working with the iPad features."
"VMware Workspace ONE platform offers support for Mac Books and we see that there is some room for improvement in that area versus all the products out there."
"Pricing is a limitation. I think it's on the higher side, so if it were cheaper, it would benefit more organizations."
"Patching, fixing, and training for VMware Workspace ONE are areas that need to be improved."
"The location service could improve and more integration with other devices, such as Android enterprise and Apple devices."
"The initial setup is a bit complex."
JumpCloud is ranked 7th in Single Sign-On (SSO) with 16 reviews while VMware Workspace ONE is ranked 3rd in Enterprise Mobility Management (EMM) with 82 reviews. JumpCloud is rated 8.6, while VMware Workspace ONE is rated 8.2. The top reviewer of JumpCloud writes "Time saving, effective cloud directory and single sign-on authentication, with rapid implementation". On the other hand, the top reviewer of VMware Workspace ONE writes "The solution is stable, scalable, and offers single sign-on". JumpCloud is most compared with Microsoft Entra ID, Google Cloud Identity, Cisco Duo, Scalefusion and Prisma Access by Palo Alto Networks, whereas VMware Workspace ONE is most compared with VMware Horizon, Jamf Pro, SOTI MobiControl, ManageEngine Endpoint Central and Citrix Workspace. See our JumpCloud vs. VMware Workspace ONE report.
See our list of best Enterprise Mobility Management (EMM) vendors and best ZTNA as a Service vendors.
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