We performed a comparison between SAP Process Orchestration and Tungsten RPA based on real PeerSpot user reviews.
Find out in this report how the two Business-to-Business Middleware solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."SAP Process Orchestration has all the features that are necessary."
"I rate the product's setup phase a nine on a scale of one to ten, where one is difficult and ten is easy since it is a very easy process."
"The initial setup is easy."
"It provides essential features such as continuous monitoring of all interfaces are crucial for our needs."
"SAP Process Orchestration is middleware where we are able to manage and interact with everything from a single location. One of the most beneficial areas is monitoring which is very easy because it is all in one place. There are many adapters added recently that can be used for new functionality. The solution is easy to operate and it is more mature than the cloud solution provided by SAP."
"It is simple to transfer files."
"The most valuable feature is the seamless integration with backend systems."
"It is a scalable solution."
"The features that we have found the most valuable are the integration of different third-party support and productivity services."
"The most valuable feature of Kofax RPA is the simplicity of automating tasks."
"The solution is scalable."
"The drag and drop functionality is quite good."
"The best part of Kofax is that they have a whole concept. It's one product, but also has extra elements that can be integrated."
"It is stable and scalable."
"Provides valuable tools working in integration with RPA tools."
"The OCR was quite stable and flexible."
"We encounter challenges while connecting to MQTT and MQDD adapters."
"The monitoring governance offered by SAP is too technical and needs to be geared more toward business users."
"I feel that support is an area that needs improvement. They need to improve the response time and address the customer's issues as soon as possible."
"SAP needs to improve a lot in terms of the orchestration part so that more adapters can be provided to users, which are areas where the solution has downsides."
"It requires some maintenance."
"SAP Process Orchestration breaks down sometimes."
"Data modeling is an area of concern in the product where improvements are required."
"The responsiveness of technical support needs to be improved."
"We are on version 10.6, and the current version seems to be 11. Kofax is cycling the capabilities of the product very quickly. One of the difficulties has been to actually keep up with the capabilities as they've evolved. On the one hand, it is good that the product is getting better, but on the other hand, it is difficult to implement the best way with a product that is evolving constantly."
"The solution could use some AI integrated features."
"It needs a free training portal for anybody on the internet to use so that they can get an idea of what the possibilities are."
"The product needs more AI capabilities."
"Kofax RPA needs to improve integration with SAP and Microsoft. The professional services offered by the tool's team is below par. Its licensing needs to be more modular."
"Automation with the latest websites is not effective. The support of newer websites developed using new technologies would improve this solution."
"Exception handling needs to be improved."
"Kofax RPA could improve web-based automation and there should be a choice of what browser we can use, such as Google Chrome, instead of an inbuilt browser from Kofax RPA. Additionally, Kofax RPA is missing an orchestrator that other solutions have, such as UiPath."
SAP Process Orchestration is ranked 1st in Business-to-Business Middleware with 28 reviews while Tungsten RPA is ranked 12th in Robotic Process Automation (RPA) with 24 reviews. SAP Process Orchestration is rated 8.2, while Tungsten RPA is rated 7.4. The top reviewer of SAP Process Orchestration writes "A tool that can be useful for small integrations and large integrations". On the other hand, the top reviewer of Tungsten RPA writes "A stable product that provides end-to-end solutions for different business problems". SAP Process Orchestration is most compared with Mule Anypoint Platform, SAP Data Services, webMethods Integration Server, IBM Sterling B2B Integration Services and IBM B2B Integrator, whereas Tungsten RPA is most compared with UiPath, Microsoft Power Automate, Blue Prism, Automation Anywhere (AA) and SAS Data Management. See our SAP Process Orchestration vs. Tungsten RPA report.
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