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Find out what your peers are saying about TeamViewer, Citrix, Microsoft and others in Remote Access. Updated: September 2021.
534,468 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
"While LogMeIn Rescue is a great product and a leader in the industry, it's way pricey. Price is the most negative thing about LogMeIn Rescue.""Right now, I'm using ScreenConnect, which is about $45 per technician. Unless I buy LogMeIn with a large license and commit for the long-term and prepay, I will have to pay almost $120 per user a month. It's almost three times the price over the normal price for ScreenConnect, which is very similar in regards to all of the features that LogMeIn Rescue can do.""I did look into a couple of other products, TeamViewer in particular, at one point. The price point of Rescue, compared to some of the other things that are in the marketplace right now, is high. But it's what I would call the "Cadillac" of the industry."

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Questions from the Community
Top Answer: The most valuable feature is the ability for people to use LogMeIn's app that we install with our software, to bring us online with one click, so we can view their computer screens. It's easy and a… more »
Top Answer: I did look into a couple of other products, TeamViewer in particular, at one point. The price point of Rescue, compared to some of the other things that are in the marketplace right now, is high. But… more »
Top Answer: The solution definitely needs better integration. Reporting is also another part that is lacking. It needs better integration with other CRM products and things like that. We use other products from… more »
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Ranking
6th
out of 34 in Remote Access
Views
3,385
Comparisons
2,513
Reviews
3
Average Words per Review
2,125
Rating
9.0
34th
out of 34 in Remote Access
Views
6
Comparisons
0
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
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Transmit Security
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Overview

LogMeIn Rescue delivers unparalleled remote IT support technology that allows enterprises to better manage mobile remote support and remote desktop support helping users across PC, Mac, iOS, Android support and more. Features include remote computer access, mobile app support, and the exciting Rescue Lens interactive video support feature that allows support technicians to see exactly what the end user can see. LogMeIn Rescue is truly on the cutting edge of the remote technical support industry.

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WorkID is Transmit Security's risk-based, passwordless workforce identity and access management solution.

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Sample Customers
Lenovo, HTC, 3M, Accenture, IBM, HP, General Electric, Make-A-Wish, Vodafone, Zero Motorcycles, Arise, Fuji Xerox, Endsleigh Insurance, Fordham University, Hologic, Meineke, Motorola, Toyota, and more.
Mitgate, Telepass, Metro Bank, Santander
Top Industries
REVIEWERS
Healthcare Company38%
Retailer25%
Translation And Localization Position13%
Energy/Utilities Company13%
VISITORS READING REVIEWS
Computer Software Company28%
Comms Service Provider14%
Government6%
Educational Organization5%
No Data Available
Company Size
REVIEWERS
Small Business80%
Midsize Enterprise10%
Large Enterprise10%
No Data Available
Find out what your peers are saying about TeamViewer, Citrix, Microsoft and others in Remote Access. Updated: September 2021.
534,468 professionals have used our research since 2012.

LogMeIn Rescue is ranked 6th in Remote Access with 3 reviews while Transmit Security WorkID is ranked 34th in Remote Access. LogMeIn Rescue is rated 9.0, while Transmit Security WorkID is rated 0.0. The top reviewer of LogMeIn Rescue writes "Hugely helped to decrease the time it takes to handle support issues". On the other hand, LogMeIn Rescue is most compared with LogMeIn Central, TeamViewer, LogMeIn Pro, BeyondTrust Remote Support and Microsoft Remote Desktop Services, whereas Transmit Security WorkID is most compared with .

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