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Maximizer vs Microsoft Dynamics CRM comparison

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Maximizer

Read 1 Maximizer review
193 views|122 comparisons
0% willing to recommend
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Microsoft Dynamics CRM

Read 68 Microsoft Dynamics CRM reviews
4,643 views|4,349 comparisons
92% willing to recommend
Comparison Buyer's Guide
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Buyer's Guide
CRM
March 2024
Executive Summary

We performed a comparison between Maximizer and Microsoft Dynamics CRM based on real PeerSpot user reviews.

Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM.
To learn more, read our detailed CRM Report (Updated: March 2024).
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768,740 professionals have used our research since 2012.
Featured Review
Sufyan Bajaber
A rigid product that is hard to customize, has no mobile app, and is rarely updated by the vendor
We were happy with Maximizer for about six months, but we are no longer happy with it and are evaluating other products to replace it with.
Ricardo Elorza
Good pricing, helpful support, and easy to install for non-customized deployments
While we already had a workflow, we already had so many tools and needed a better system, so we began to use Dynamics.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Stability-wise, it is working fine with no technical faults."

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"Dynamics is easy to use. There are several fields I can filter.""The most valuable features are the integration capabilities with other third-party software. It has an easy user interface and in terms of security, it has permission-based access for different users.""The most valuable feature of Microsoft Dynamics CRM is its performance.""The most valuable feature of Microsoft Dynamics CRM is that it is a low-code platform and we can perform business process management.""Microsoft Dynamics CRM is easy to use, the UI is very good, and it has many capabilities.""It ensures that there's continuity, and you don't have to start asking the customer about what happened. From CRM, you can easily see all the interactions and events in the record and take it from there.""The most valuable feature of Microsoft Dynamics CRM is the campaign feature.""The initial setup is pretty straightforward."

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Cons
"There are no reports available."

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"The solution's interface has room for improvement.""In terms of the performance, when it comes to loading a large volume of data, it's slow at times, so the system could be optimized.""It lacks to provide a more detailed profile of the customer, which would have been better and more useful.""Better integration would be an improvement.""It could be less complicated for smaller organizations.""Microsoft Dynamics CRM can improve by adding more artificial intelligence. Additionally, they should add more modules, such as account-based management, that are available on other platforms such as salesforce.com.""Microsoft Dynamics CRM could improve by making it easier to export data to SharePoint because most of our customers use SharePoint. They have to log into a Microsoft environment platform from their SharePoint for access should be made easier. Additionally, if the customer portal was enhanced for it to be customized it would be a benefit.""They should work on improving the solution's scalability."

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Pricing and Cost Advice
  • "We are paying for a subscription."

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  • "We have to buy a separate license in order to implement the social listening feature."
  • "It's kind of pricey. It's about $50 or $60 per user."
  • "I am not the person who pays for Microsoft Dynamics CRM but it is expensive. I have been using Microsoft Azure, which Microsoft Dynamics CRM is built on, and I know we prepaid for the services. For me as a consumer, I do not think I can afford it, mainly because I am only learning how to use the AI and the rate which they charge is high. In general, Microsoft solutions are expensive and this is most likely due to the brand, this is something you expect. However, the price might be high but you receive a highly secure solution."
  • "There is a license required to use Microsoft Dynamics CRM."
  • "The price of the solution is good but could be cheaper."
  • "We have a three-year ELA with all our Microsoft solutions and often we had to do a true-up which was approximately $1,000,000. Additionally, we pay approximately $2,500 a month for support."
  • "Pricing for this software could be cheaper."
  • "The solution is open source and is free. However, it does require a Dynamics 365 subscription."

    • More Microsoft Dynamics CRM Pricing and Cost Advice →

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    Questions from the Community
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    What do you like most about Microsoft Dynamics CRM?
    Top Answer:The most valuable features of Microsoft Dynamics CRM are all the filters and possible reports.
    Read all 52 answers   →
    What needs improvement with Microsoft Dynamics CRM?
    Top Answer:The solution should improve the user experience in the process of creating and activating offers. Sometimes, the process is a little bit slow because it has too many details. It also depends on how… more »
    Read all 31 answers   →
    What is your primary use case for Microsoft Dynamics CRM?
    Top Answer:We use Microsoft Dynamics CRM to control sales advancements in our company.
    Read all 29 answers   →
    Ranking
    45th
    out of 169 in CRM
    Views
    193
    Comparisons
    122
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    2nd
    out of 169 in CRM
    Views
    4,643
    Comparisons
    4,349
    Reviews
    37
    Average Words per Review
    405
    Rating
    7.6
    Comparisons
    Also Known As
    Dynamics CRM, MS Dynamics CRM
    Learn More
    Maximizer
    Microsoft
    Overview
    From rock-solid contact management to best-of-breed integrations, Maximizer's easily personalized CRM and amazing customer care enables companies and teams to achieve outstanding results.

    Microsoft Dynamics CRM is a comprehensive customer relationship management solution that helps businesses streamline their sales, marketing, and customer service processes. With its user-friendly interface and powerful features, it enables organizations to effectively manage their customer interactions and drive business growth.

    One of the key features of Microsoft Dynamics CRM is its sales automation capabilities. It allows sales teams to track leads, manage opportunities, and close deals more efficiently. The solution provides a centralized platform for managing customer information, enabling sales representatives to access real-time data and make informed decisions. It also offers tools for forecasting, pipeline management, and sales analytics, helping businesses optimize their sales processes and drive revenue growth.

    In addition to sales automation, Microsoft Dynamics CRM offers robust marketing automation features. It enables marketers to create and execute targeted marketing campaigns, track campaign performance, and generate actionable insights. The solution provides tools for lead management, email marketing, social media integration, and customer segmentation, allowing businesses to engage with their customers effectively and drive marketing ROI.

    Furthermore, Microsoft Dynamics CRM helps organizations deliver exceptional customer service. It provides a unified view of customer interactions, enabling customer service representatives to deliver personalized and timely support. The solution offers case management, a knowledge base, and self-service portal capabilities, empowering customers to find answers to their queries and resolve issues on their own. It also provides tools for service analytics and reporting, helping businesses identify areas for improvement and enhance customer satisfaction.

    Sample Customers
    123Print, Alliance Abroad Group, Asset Marketing Services, Avance Carpets, Bahrain International Circuit, Best Western Heidelberg Inn, Campus Manitoba, CCI Technology, Corporate Cleaning Services Ltd., Dempsey Corporation, Drug Research America LLC, Ecoratio
    Metro Bank, Nissan, Pandora, Delta, Haynes International, City of London, Trek and many more market leaders.
    Top Industries
    No Data Available
    REVIEWERS
    Computer Software Company29%
    Financial Services Firm19%
    Manufacturing Company10%
    Comms Service Provider6%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Government10%
    Financial Services Firm10%
    Manufacturing Company7%
    Company Size
    No Data Available
    REVIEWERS
    Small Business52%
    Midsize Enterprise28%
    Large Enterprise20%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise16%
    Large Enterprise58%
    Buyer's Guide
    CRM
    March 2024
    Download Free Report
    Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: March 2024.
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    768,740 professionals have used our research since 2012.

    Maximizer is ranked 45th in CRM while Microsoft Dynamics CRM is ranked 2nd in CRM with 68 reviews. Maximizer is rated 3.0, while Microsoft Dynamics CRM is rated 7.6. The top reviewer of Maximizer writes "A rigid product that is hard to customize, has no mobile app, and is rarely updated by the vendor". On the other hand, the top reviewer of Microsoft Dynamics CRM writes "Intuitive APIs, customizable design, but dashboards could improve". Maximizer is most compared with , whereas Microsoft Dynamics CRM is most compared with Salesforce Sales Cloud, SAP CRM, ServiceNow, Siebel CRM and monday.com.

    See our list of best CRM vendors.

    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.