Compare Micro Focus Asset Manager vs. ServiceNow

Micro Focus Asset Manager is ranked 11th in IT Asset Management while ServiceNow is ranked 1st in IT Asset Management with 21 reviews. Micro Focus Asset Manager is rated 0, while ServiceNow is rated 8.4. On the other hand, the top reviewer of ServiceNow writes "Discovery has reduced the time to build/deploy devices within our environment". Micro Focus Asset Manager is most compared with ServiceNow, CA IT Asset Manager and BMC Helix Discovery, whereas ServiceNow is most compared with BMC Helix ITSM, JIRA Service Desk and Zendesk.
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Micro Focus Asset Manager Logo
830 views|564 comparisons
ServiceNow Logo
49,109 views|29,262 comparisons
Most Helpful Review
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Find out what your peers are saying about Assyst vs. ServiceNow and other solutions. Updated: January 2020.
391,616 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
Information Not Available
The license model is based on a number of fulfillers (active users who play some role within the ServiceNow functionality). Therefore, you can serve as many end-users as you want, without additional costs.Initially, the licensing model ServiceNow came up with was very good. But now, from a licensing perspective, they are changing their model day by day. It is becoming a bit expensive for customers.Isn't pricing always too much? We really do chafe at the ITIL licensing. ITOM is also pretty expensive.ServiceNow is a leader and its pricing is quite good, quite competitive... Sometimes some plugins are not priced reasonably but, generally, the platform itself, its modules, are priced reasonably.ServiceNow pricing is an art, not a science. The deal depends on how commercially savvy you are, which does make it something that is quite difficult to get right. It is most definitely an opportunity area for ServiceNow to improve and have more visibility around pricing of the different products within the platform.It's sold as a less expensive solution, but it has to be highly modified. That's where you get into the cost.We know that ServiceNow is not cheap, it's more expensive than other solutions. But we are trying to increase our ability to handle tickets so that the cost per ticket is less.It has a higher cost compared to local/regional solutions.

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Ranking
11th
out of 35 in IT Asset Management
Views
830
Comparisons
564
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
1st
out of 35 in IT Asset Management
Views
49,109
Comparisons
29,262
Reviews
21
Average Words per Review
599
Avg. Rating
8.4
Top Comparisons
Compared 22% of the time.
Compared 5% of the time.
Compared 5% of the time.
Also Known As
Asset Manager, HPE Asset Manager
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Micro Focus
ServiceNow
Overview
HPE Asset Manager automates best practices across the asset management lifecycle and integrates processes into IT Infrastructure Library (ITIL) service support workflows including incident, problem, and change management to improve service quality and business outcomes.

Now, with the ServiceNow System of Action, every employee, customer, and machine can make requests on a single cloud platform. Every department working on tasks can assign and prioritize, collaborate, get down to root cause issues, gain real-time insights, and drive to action. Your employees are energized, your service levels improve, and you realize game-changing economics. Work at lightspeed.(TM)

Offer
Learn more about Micro Focus Asset Manager
Learn more about ServiceNow
Sample Customers
Finansbank, MTS India, SprintAAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow
Top Industries
No Data Available
REVIEWERS
Healthcare Company14%
Financial Services Firm14%
Insurance Company10%
University9%
VISITORS READING REVIEWS
Software R&D Company35%
Comms Service Provider11%
Government7%
Financial Services Firm5%
Company Size
No Data Available
REVIEWERS
Small Business14%
Midsize Enterprise13%
Large Enterprise73%
VISITORS READING REVIEWS
Small Business18%
Midsize Enterprise9%
Large Enterprise73%
Find out what your peers are saying about Assyst vs. ServiceNow and other solutions. Updated: January 2020.
391,616 professionals have used our research since 2012.
We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.