We performed a comparison between Microsoft Dynamics CRM and Pega Sales Automation based on real PeerSpot user reviews.
Find out what your peers are saying about Salesforce, Microsoft, Zoho and others in Sales Force Automation."Multifeatured CRM software with good stability and scalability."
"Microsoft Dynamics CRM is a stable solution."
"The product is user-friendly."
"Technical support is completely good."
"The solution is versatile and customizable."
"The most valuable feature of Microsoft Dynamics CRM is its ease of use."
"The most valuable feature of Microsoft Dynamics CRM has to be its interface...Microsoft Dynamics CRM has a user-friendly platform."
"The support is brilliant. All OEMs are pretty helpful."
"The initial setup of Pega Sales Automation was easy since it is a tool meant for sales-related activities, and moreover, it is a very low-code tool."
"Overall, the solution could be made to be more user friendly."
"Dynamics could perform a little better, and it would be nice to save the filters I use frequently, so I don't need to do the same thing every day."
"I have contacted support. They are able to help but not in the right amount of time. I have had a horrible experience."
"This is a good tool, but if you don't have experience using a CRM solution, there are a lot of things you'll need to learn. This tool needs to be more user-friendly."
"Technical support could be faster and more responsive."
"The mobile side of the product doesn't look that great right now."
"The price of Microsoft Dynamics CRM could improve."
"Out of the box, the solution doesn't really have a desirable user experience. We have to set it up and customize it to meet our needs."
"I want Pega Sales Automation to provide users with more predictive and adaptive models and on how to get a forecast of upcoming leads since these two are areas where the solution lacks."
Microsoft Dynamics CRM is ranked 2nd in Sales Force Automation with 68 reviews while Pega Sales Automation is ranked 12th in Sales Force Automation with 1 review. Microsoft Dynamics CRM is rated 7.6, while Pega Sales Automation is rated 8.0. The top reviewer of Microsoft Dynamics CRM writes "Intuitive APIs, customizable design, but dashboards could improve". On the other hand, the top reviewer of Pega Sales Automation writes "A scalable low-code platform with an easy initial setup phase". Microsoft Dynamics CRM is most compared with Salesforce Sales Cloud, SAP CRM, ServiceNow, Siebel CRM and monday.com, whereas Pega Sales Automation is most compared with .
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We monitor all Sales Force Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.