Compare Microsoft Dynamics CRM vs. Presence Technology

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442,764 professionals have used our research since 2012.
Ranking
1st
out of 65 in CRM
Views
4,014
Comparisons
3,307
Reviews
1
Average Words per Review
557
Avg. Rating
9.0
29th
out of 65 in CRM
Views
141
Comparisons
87
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Popular Comparisons
Compared 18% of the time.
Compared 10% of the time.
Compared 7% of the time.
Compared 44% of the time.
Also Known As
Dynamics CRM
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Microsoft
Presence Technology
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Overview

Dynamics CRM is Microsoft's leading Customer Relationship Management solution. This solution allows organizations to nurture their relationships with their customers, to engage with these customers in the best way possible at all the right times, and to match customers to the correct products and services.

Dynamics CRM is one of the most effective sales and marketing tools around, because of its innovative and social-driven technology. The tool allows marketers and salespeople to communicate, interact and service customers in a smarter, personalized, and more insightful manner. And best of all is that this can all be done from any device, as Dynamics CRM is mobile-based, cloud-based and available on-premise. The tool also integrates with social media platforms, allowing for full social media capabilities and reporting.

Presence Technology offers a variety of solutions to improve and invigorate Contact Centers. Presence is proven technology that has been utilized in Contact Centers throughout the world, and provides solutions for the most demanding Contact Center requirements.
Offer
Learn more about Microsoft Dynamics CRM
Learn more about Presence Technology
Sample Customers
Metro Bank, Nissan, Pandora, Delta, Haynes International, City of London, Trek and many more market leaders.Acierto.com, Adarve Corporaci‹n de Servicios, Algar Tecnologia, Alliance RecuperaÊo de Cr_dito, Anšlisis Survey, Arriva Medical, Balearia, BankAtlantic, Bath Fitter, Bayview Financial, BlueLinx, Caja Morelia Valladolid, ContactNova
Top Industries
VISITORS READING REVIEWS
Computer Software Company44%
Comms Service Provider7%
Media Company7%
Insurance Company5%
No Data Available
Company Size
REVIEWERS
Small Business64%
Midsize Enterprise18%
Large Enterprise18%
No Data Available
Microsoft Dynamics CRM is ranked 1st in CRM with 1 review while Presence Technology is ranked 29th in CRM. Microsoft Dynamics CRM is rated 9.0, while Presence Technology is rated 0.0. The top reviewer of Microsoft Dynamics CRM writes "A straightforward setup, good pricing, and great technical support". On the other hand, Microsoft Dynamics CRM is most compared with SAP CRM, Salesforce Service Cloud, ServiceNow, Siebel CRM and Pega CRM, whereas Presence Technology is most compared with Zoho CRM.

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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.