We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"It is a kind of desktop automation. Its licensing model is a little bit different. It tends to be individual automation specific to a role. It excels at that."
"It is easy to deploy. To do the automation in NICE, you really need to use your programming expertise. There are no inbuilt features in it, and you have to create all the required features, which can be very interesting for a programmer."
"It has improved our organization with more automation within the business departments and less administration and development in the IT department. Usually, as the IT department, we are the bottleneck for many requirements within the business. With this tool, the business departments are able to perform many task themselves."
"VisualCron is a very powerful program to automate different steps in your business processes. We use it to automate replacing files and inform departments about the replacement."
"It helped us reduce manual steps."
"'ve only had a few cases where I've had to request support in the past 12 years of use, but the support response time and resolution were was extremely quick."
"The ability to clone jobs to shorten the time it takes to implement a process has been invaluable, but its flexibility also gives us the ability to create a job that can handle a multifaceted process with a complex workflow."
"We haven't found it to be as powerful as some of the other platforms. From a true RPA perspective, it is pretty far behind some of the other solutions. It has emerged as a more desktop automation kind of tool, but it lacks a lot of enterprise features. It is not really a true RPA because of its licensing, which is kind of user-initiated. It would be nice it can be deployed at a more enterprise licensing model versus a user-based model. It didn't have autonomous automation so far, and they have just released this feature. They have kind of hodgepodged a bunch of products together to get there, but it is not as seamless as other solutions."
"Its connectivity with other applications should be improved. In the version that I was using, it would just stop interacting with the other application. Its graphical interface should also be improved. It should have a user-friendly interface. Sometimes, people find it very difficult to understand. One of the obstacles that I faced while programming was that if I needed any kind of help, there wasn't much content on the internet. It can be very difficult to find a solution for a particular issue."
"There are some conditions in the mail trigger, but you can only use them as an "AND" condition, not as an "OR" condition. This is an improvement that could be useful. For example, some people put "invoice" in the subject and others put "invoice" in the body. If I want to make a trigger for everybody whose sending invoices, I have to make two jobs for this now."
"Our suggestion to make it better and more manageable in terms of GDPR: Implement it in a very partnership way."
"VisualCron seems to operate like an efficient machine when it comes to improvements and enhancements and new features. I always appreciate the quick response I get when bringing up an issue or coming up with suggestions. I've mentioned before that it would be great to see a move away from SQLCE and XML configuration files."
"The error timeout and info could be better. When making web request calls, it will time out sometimes and we won't get any useful info out of the error response."
"I would like for VisualCron to expand audit log to show who changed job variables that are initialized per job run."
"As per my understanding, UiPath has a much lesser cost than NICE, but I am not sure."
"The pricing is extremely fair, and because of that I recommend purchasing multiple instances to split out the processing load across multiple application servers."
"ROI is 95 percent."
"We are fine with a rather cheap setup. Licensing with VisualCron is fair. You have a simple one-year licence in different sizes. There isn't a licensing jungle with hundreds of options and opt-ins."
"ROI is one month."
Earn 20 points
NICE Robotic Automation is allowing organizations to reinvent customer service in the back office and the contact center. Automation offers an immediate reduction of administrative costs for a quick return on your investment. With robots able to perform tasks four to five times faster than a human, NICE Robotic Automation enables quicker turnaround times for customer requests and improved service-level agreements (SLAs). Routine processes are completed flawlessly every time, reducing the need to allocate time for making corrections. NICE Robotic Automation is highly scalable, so a center's processing power can increase when demand does.
VisualCron combines many features into one product. Through scheduling you can set your Jobs to run on a specific time or event. The Tasks in each Job automate scripts and eliminate human errors. Through various Tasks you can integrate different systems through file transfer and conversion.
NICE Robotic Automation is ranked 27th in Robotic Process Automation (RPA) with 2 reviews while VisualCron is ranked 8th in Robotic Process Automation (RPA) with 5 reviews. NICE Robotic Automation is rated 5.6, while VisualCron is rated 9.8. The top reviewer of NICE Robotic Automation writes "Easy to deploy and lets you create all required features, but needs better GUI, better connectivity, and more online information". On the other hand, the top reviewer of VisualCron writes "Has made us more efficient, eliminating manual processes that free up our employees to take on more of their prioritized projects on a daily basis". NICE Robotic Automation is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Kofax RPA and Kryon RPA, whereas VisualCron is most compared with Microsoft Power Automate, WinAutomation by Softomotive, UiPath, ActiveBatch Workload Automation and Control-M. See our NICE Robotic Automation vs. VisualCron report.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.