We performed a comparison between Nutanix Prism and Spiceworks based on real PeerSpot user reviews.
Find out in this report how the two Virtualization Management Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The auto-update option is a valuable feature for us."
"The GUI and the dashboard are impressive. I like that you can modify the GUI and the dashboard as per your requirements."
"Has a user-friendly UI with a centralized console."
"In the six years we have been using Nutanix Prism, we have never had a problem with stability."
"For me, the speed of cloning virtual machines and the hyper-convergence feature are the most valuable aspects of the solution."
"Aside from ease of use, scalability is one of the key points of this solution."
"It provides a single pane of glass and the graphics and the presentation are quite good. It's quite exciting for me. I would rate it 10 out of 10. The user interface is pretty easy to use for compute and storage."
"It's easy to spin up VMs and makes cluster maintenance easy, especially with the LCM (Life Cycle Manager) that is built-in. That helps do installs of AHV or even ESXi. You can also upgrade the AOS software that runs the Nutanix clusters. And you can upgrade the firmware, which is nice."
"Spiceworks' dashboard allows you to drill down to the notes, where I can take an inventory of the network and see the devices I need to monitor."
"If you're in the market for a low-cost service desk system, Spiceworks is a good software solution to start out with, especially when it comes to startups and those organizations that don't currently have any existing service desk software in place."
"The solution is very stable. It's reliable and efficient."
"Helpdesk and inventory are both equally valuable, and they form the true core of the product."
"The solution can find all asset details automatically, whether it's a Mac address, computer name, IP address, models, etc. It's very helpful."
"It shows the users that are currently logged in, which is not something that Active Directory by default will ever let you know up front."
"It's easy to understand."
"Spiceworks is generic and free."
"The dashboard visibility could be improved."
"The three clusters we have at our remote offices are just one-node clusters. If there were an easier way to upgrade items such as the BIOS, SATA drives, the BMC, et cetera, on those, that would be helpful."
"With our previous storage solutions or hardware platforms, when there was a failing component, the replacement component was shipped out the next day. There was no user interaction needed for that process. With Nutanix, sometimes I have to open the ticket to begin the hardware issue... The process itself is not extremely clear and I've been assured that that process will be improved in the very near future."
"The interface is good, but it needs improvements. There are a lot of functions that are only available in the CLI. In addition, some of the hardware components could be improved. We already had some trouble with disks."
"There are some things that you can only do via the command line. Over the years that I've been using Nutanix, they've slowly integrated those into Prism, but they're still trying to catch up with a solution that has been around longer, like VMware."
"No integration of commands to manage AHV."
"We definitely have some issues with Nutanix Prism. Our main issue is that we cannot operate the database. It would seem that less configuration would be desirable, because between Nutanix and the Oracle database on Windows, there tends to be problems."
"I would like to see the integration of native, one-click "open support ticket" functionality for errors generated by the system within Prism. Currently, we have to manually open a support ticket in a separate web browser and manually input the error information."
"They've also tried to integrate it with social logins, like Twitter and LinkedIn, and that type of login authentication has no place in a corporate application."
"Since Spiceworks is a free tool, it's not very scriptable or customizable."
"I would like the solution to allow for more direct interaction with computers. I can open tickets and I can see their status, but I can't interact directly with the computers themselves."
"The GUI must be improved."
"It would be nice to have remote access to the solution via a tablet. They also need remote control from a PC. Right now, to complete the technical support process, you have to have a tool to access the PC, and check the problems."
"There are a lot of disadvantages to Spiceworks because it's not an agent-based solution."
"Having an integrated asset management tool, where I can plug in things that are offline, would be good."
"One of the biggest ways in which Spiceworks could improve is by developing better and more automated workflows. For example, in another solution called ServiceDesk by ManageEngine, you can have levels of approval in the event that there is a request for new software, or when someone requests a VPN or WiFi connection. This kind of multi-stage approval feature provided by ServiceDesk does not appear to exist in Spiceworks, and it is one of their main shortcomings for me."
Nutanix Prism is ranked 4th in Virtualization Management Tools with 57 reviews while Spiceworks is ranked 32nd in IT Infrastructure Monitoring with 47 reviews. Nutanix Prism is rated 8.8, while Spiceworks is rated 7.8. The top reviewer of Nutanix Prism writes "Having a centralized platform for infrastructure information has helped us with capacity planning". On the other hand, the top reviewer of Spiceworks writes "Good low-cost service desk system, but lacks in automation workflows and categorization ". Nutanix Prism is most compared with Zabbix, VMware Aria Operations, Cisco UCS Manager, Nutanix Cloud Manager (NCM) and Veeam ONE, whereas Spiceworks is most compared with Zabbix, Lansweeper, ServiceNow, Freshdesk and ManageEngine ServiceDesk Plus. See our Nutanix Prism vs. Spiceworks report.
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