We performed a comparison between One Identity Safeguard and PingID based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM)."The transparent mode for privileged sessions is one of the best things for customers, because they don't see the system in-between."
"There are a lot of features, so it's going to sound funny, but one of the most simplistic features, the Favorites feature, is the one we like the best. You do a full run-through of configuration to check out a server and then you can save that whole configuration as a favorite. So the next time you go in, you click on the favorite that you configured and it automatically takes you to the end so you can check the server out that much faster. It saves a lot of time..."
"The Transparent Mode is the number one advantage of the product."
"We deployed it into our company for controlling a client's behavior in our data center. It is very useful to control their connections, such as RDP."
"The customer service and technical support are very good."
"We use the solution’s “transparent mode” feature for privileged sessions. It is very easy because it is only a simple configuration for our users. We don't have to modify our network. We install it, configure it, and it works. So, it is super easy. The rollout for our users is seamless."
"One Identity Safeguard is stable and provides great performance."
"It has greatly helped improve our security posture. Safeguard has an option where it will reset passwords on service accounts, then go out to those servers where that service account is running as a service and update the password on it. That makes password changes very easy. We can regularly change passwords now and are planning on making it an annual activity, where all the people who own service accounts will go in and make sure all their passwords get changed, updated, and reset."
"I like the self-service feature. The 502 and UBP systems are also excellent. PingID's ability to authenticate with SSH, RDP, and Windows login is pretty handy. It covers the entire spectrum of use."
"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."
"We use the product to run different reports."
"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."
"The only feature we were looking for in PingID was SSO integration with our existing web app."
"This is a user-friendly solution."
"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."
"It provides ease of connecting all our devices."
"We would like to be able to generate certificate signing requests (CSRs) from the interface for certificates."
"The SPS could be a lot easier to administrate and the parts should be unified, from a design perspective, so that I can recognize the systems as being part of the same package. They feel like they have been forced together."
"I just received a question from a customer in regards to a connection with Oracle OID. I tried to integrate Safeguard with the Oracle YAML as well as something else to manage the groups and users from a different system, like AD or LDAP. This one feature could be better. At this moment, the platform system can only use the integration with LDAP or AD. The software for research and development to create a connector to a YAML platform can be very complicated."
"The main thing that needs improvement is the slowness. Apart from that, the change password check-in feature also needs improvement because it is not working perfectly accurately."
"Some of the out-of-the-box reporting isn't that rich. We spoke to our Safeguard reps who have acknowledged that some of the reporting features can certainly be improved and that we're not the only customer who has cited this. There are very little out-of-the-box reporting capabilities. You have to build the queries and the report. I believe in the next release they're going to be addressing this."
"On a scale of one to ten, the stability is an eight."
"We've had issues managing accounts and access to some data saved on the servers. Accounts are granted a new working certificate daily. We have an account to do it on APIs online and sync it with that. If the path changes at some point or someone changes the password, I don't know if it's from the Active Directory or what."
"When we compare One Identity Safeguard with Cyberark, we know CyberArk has other tools or other features that are more complex and more useful for the customers. For example, I have one customer that wants to elevate the permission that is available in CyberArk."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"It has a long way to go until it is a cloud-based solution."
"The product is not customizable."
"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
"We have encountered instances where it is not easy to do authentication."
"The management console needs to be improved. PingID should revise it."
"The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings."
"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."
One Identity Safeguard is ranked 5th in Privileged Access Management (PAM) with 38 reviews while PingID is ranked 7th in Authentication Systems with 14 reviews. One Identity Safeguard is rated 8.2, while PingID is rated 8.4. The top reviewer of One Identity Safeguard writes "Provides us with centralized storage of secrets and credentials, and visibility into the use of privileged access". On the other hand, the top reviewer of PingID writes " A robust cloud-based multi-factor solution with a good customer support team". One Identity Safeguard is most compared with CyberArk Privileged Access Manager, WALLIX Bastion, Delinea Secret Server, BeyondTrust Privileged Remote Access and Fudo PAM, whereas PingID is most compared with Microsoft Entra ID, ForgeRock, PingFederate, SailPoint IdentityIQ and RSA SecurID.
We monitor all Privileged Access Management (PAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
