Compare Oracle Visual Builder Cloud Service vs. ServiceNow

Cancel
You must select at least 2 products to compare!
Most Helpful Review
Use Oracle Visual Builder Cloud Service? Share your opinion.
Find out what your peers are saying about ServiceNow, Pega, Microsoft and others in Rapid Application Development Software. Updated: June 2021.
511,607 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The most valuable feature was the visual drag and drop on the components."

More Oracle Visual Builder Cloud Service Pros »

"The most valuable feature is that this is a Cloud solution.""ServiceNow was the first true enterprise to service management platform.""The feature that I have found most valuable from ServiceNow is the ability to assign sub-tasks to different teams, including problem tickets and the regular and chain tasks.""It gave us professionalized, faster incident turn around times. Improved quality of information shared with our customers. Over time we build an extensive knowledge base that assists in both self-service as in services provided by the servicedesk when handling incidents.""I have found that sorting and grouping functions are particularly useful.""ServiceNow has also enabled our Management Consulting business to provide Digital Transformation services for our clients the world over, as we use the platform as an accelerator for doing IT Target Operating Model transformations.""ServiceNow gives us a lot for free: workflows, organizational structures, service portal, forms, reporting, disaster recovery, and so on.""In terms of the most valuable features, it's nice to have everything in one place. Things are easy to follow up on. ServiceNow provides that workflow. I know at some level it is in the pipeline and then if I need to follow up, everything's there. Those are the key benefits of ServiceNow."

More ServiceNow Pros »

Cons
"There was an attempt to enable front-end development, it did what it intended to do, but the side effects were too bad."

More Oracle Visual Builder Cloud Service Cons »

"Transparency in the pricing model needs to be improved.""Service mapping could be less complicated.""The major area for improvement for our needs would be monitoring the metrics of the times to acknowledge and resolve issues and escalations.""There should be fewer clicks and faster integrations between solutions.""Creating service catalog forms could be made easier.""I am interested to see the firm's strategic plans for Artificial Intelligence (AI) and Machine Learning (ML), and how the particular areas it will expand on from its existing investments (that feature, for example, in its ITSM Pro and CSM Pro modules).""Integration capabilities can improve.""I find ServiceNow to be a little bit clunky. If I need to report an issue they have a number of different options. I can report an issue, I can ask a question, I can make a request and it has varying levels of importance or levels of attention required. I find that what's required to submit is not always clear."

More ServiceNow Cons »

Pricing and Cost Advice
"Oracle Visual Builder Cloud Service is much too expensive."

More Oracle Visual Builder Cloud Service Pricing and Cost Advice »

"The mandatory minimum is US$ 20,000 for licensing.""The licenses are expensive.""The setup cost is high compared to others, especially when the scope is not fixed.""I am from Brazil. For Latin American markets, ServiceNow is very expensive as compared to other vendors, such as VMware.""$230 per user.""It is very expensive because it is a big organization. You have to pay for additional things.""ServiceNow tends to be a little bit more expensive as compared to BMC Helix ITSM.""There are licensing fees."

More ServiceNow Pricing and Cost Advice »

report
Use our free recommendation engine to learn which Rapid Application Development Software solutions are best for your needs.
511,607 professionals have used our research since 2012.
Questions from the Community
Top Answer: The most valuable feature was the visual drag and drop on the components.
Top Answer: Oracle Visual Builder Cloud Service is much too expensive.
Top Answer: It's a legal software; we used it for case management. I was developing it. Nobody else was using it.
Top Answer: : There is several difference between in Service and BMC Helix ITSM As BMC Helix ITSM is a fully internationalized environment: one can localize the labels, messages (system-generated messages)… more »
Top Answer: I think the technical support is pretty good. They can be a little bit slow sometimes, but overall I think they're good.
Top Answer: Our licensing is on a yearly basis. We normally end up doing a true-up payment because we tend to acquire more people and use more licenses.
Ranking
Views
3,017
Comparisons
2,433
Reviews
1
Average Words per Review
339
Rating
5.0
Views
55,011
Comparisons
33,773
Reviews
38
Average Words per Review
576
Rating
8.0
Popular Comparisons
Learn More
Overview

Oracle Visual Builder Cloud Service is a cloud-based software development Platform as a Service (PaaS) and a hosted environment for your application development infrastructure. It provides an open-source standards-based solution to develop, collaborate on, and deploy applications within Oracle Cloud.

Now, with the ServiceNow System of Action, every employee, customer, and machine can make requests on a single cloud platform. Every department working on tasks can assign and prioritize, collaborate, get down to root cause issues, gain real-time insights, and drive to action. Your employees are energized, your service levels improve, and you realize game-changing economics. Work at lightspeed.(TM)

Offer
Learn more about Oracle Visual Builder Cloud Service
Learn more about ServiceNow
Sample Customers
Transcom Worldwide, Latham Pool Products
AAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow    
Top Industries
VISITORS READING REVIEWS
Computer Software Company53%
Comms Service Provider16%
Energy/Utilities Company5%
Government4%
REVIEWERS
Financial Services Firm17%
Computer Software Company12%
Healthcare Company12%
Manufacturing Company12%
VISITORS READING REVIEWS
Computer Software Company33%
Comms Service Provider14%
Government7%
Financial Services Firm7%
Company Size
No Data Available
REVIEWERS
Small Business19%
Midsize Enterprise13%
Large Enterprise68%
VISITORS READING REVIEWS
Small Business13%
Midsize Enterprise12%
Large Enterprise76%
Find out what your peers are saying about ServiceNow, Pega, Microsoft and others in Rapid Application Development Software. Updated: June 2021.
511,607 professionals have used our research since 2012.

Oracle Visual Builder Cloud Service is ranked 23rd in Rapid Application Development Software with 1 review while ServiceNow is ranked 1st in Rapid Application Development Software with 40 reviews. Oracle Visual Builder Cloud Service is rated 5.0, while ServiceNow is rated 8.0. The top reviewer of Oracle Visual Builder Cloud Service writes "An over-priced, complicated solution that does what it was developed to do". On the other hand, the top reviewer of ServiceNow writes "Solid, highly scalable, and has got all the features, but needs better reporting, a graphical interface for resource management, and the ability to turn on and off portions of Project Management". Oracle Visual Builder Cloud Service is most compared with Oracle Application Express (APEX), Oracle Java Cloud Service, Studio Creatio, Oracle Developer Cloud Service and Microsoft Azure, whereas ServiceNow is most compared with BMC Helix ITSM, Pega BPM, BMC Remedyforce, Appian and Microsoft PowerApps.

See our list of best Rapid Application Development Software vendors.

We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.