Compare Pega CRM vs. Salesforce Service Cloud

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Pega CRM Logo
1,206 views|974 comparisons
Salesforce Service Cloud Logo
1,888 views|1,655 comparisons
Ranking
Views
1,206
Comparisons
974
Reviews
0
Average Words per Review
0
Rating
N/A
Views
1,888
Comparisons
1,655
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Also Known As
Chordiant
Service Cloud
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Pega
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Overview
Pega BPM streamlines your operations so you can reduce costs and improve business agility. Pega is recognized by leading analyst firms as the most comprehensive and unified BPM platform.

Service Cloud is fully customizable support and help desk that provide faster, smarter service that will increase loyalty, retention, and satisfaction. From call-center software to self-service portals, our service solutions enhance your customer service with more responsive, more intuitive, more flexible support that anticipates customer needs.

Offer
Learn more about Pega CRM
Learn more about Salesforce Service Cloud
Sample Customers
The State of Maine, Aegis, Aegon, AIG Japan, ING
Stanley Black & Decker, Coca-Cola, Activision, Wells Fargo, Spotify, Aldo, Philips, The Red Cross, Blue Shield of California, Sprouts Farmers Market, Direct Energy Solar, Inspirato, Kiva
Top Industries
VISITORS READING REVIEWS
Computer Software Company40%
Comms Service Provider16%
Energy/Utilities Company8%
Financial Services Firm6%
REVIEWERS
Manufacturing Company27%
Marketing Services Firm18%
Computer Software Company9%
Music Company9%
VISITORS READING REVIEWS
Computer Software Company43%
Comms Service Provider12%
Financial Services Firm6%
Government5%
Company Size
No Data Available
REVIEWERS
Small Business27%
Midsize Enterprise35%
Large Enterprise38%

Pega CRM is ranked 6th in CRM Customer Engagement Centers while Salesforce Service Cloud is ranked 4th in CRM Customer Engagement Centers. Pega CRM is rated 0.0, while Salesforce Service Cloud is rated 0.0. On the other hand, Pega CRM is most compared with Microsoft Dynamics CRM, Pega Robotic Process Automation, Genesys Cloud, Vlocity and Siebel CRM, whereas Salesforce Service Cloud is most compared with ServiceNow, Microsoft Dynamics CRM, Vlocity, JIRA Service Management and Salesforce Sales Cloud.

See our list of best CRM Customer Engagement Centers vendors.

We monitor all CRM Customer Engagement Centers reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.