We performed a comparison between Pega Robotic Process Automation and Tungsten RPA based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The feature I like best in Pega Robotic Process Automation is that I'm able to add external DLL section codes. I can inject the JavaScript, and I can write VB.NET, C#.NET, and DLL codes, then inject those codes into the existing process. Mainly, from a development perspective, I like that feature a lot, so if anything is not supported by Pega Robotic Process Automation, then I can build that either in JavaScript or in .NET, then use those functions within the IP."
"The most valuable features are the loops to lookup tables to read the data."
"They are leaders in the same industry."
"The tech support is highly available and there is plenty of online training available."
"It was very smooth and very seamless to create automations."
"If you want to make any kind of base automation, you can easily code exactly what you want."
"It is a good and matured solution."
"The solution's ability to create adapters quickly is its most valuable feature."
"It is stable and scalable."
"The product provided all the security controls that we asked them."
"The ability to script information from websites is most valuable. It also seems to be fairly robust and reasonably easy to manage on a server-based deployment. We have a number of robots operating on the central server."
"The best part of Kofax is that they have a whole concept. It's one product, but also has extra elements that can be integrated."
"The product provides end-to-end solutions for different business problems."
"The pricing of the solution is quite good."
"The flexibility to use already-developed components is really good. You can use it for Excel-related operations and other things."
"Provides valuable tools working in integration with RPA tools."
"The way integration classes are created could be improved."
"You cannot use a two-dimensional array to read the data."
"I would like to improve the tool's integration features and stability."
"Pega has a no-code low-code environment. We do everything based on established rules. You kind-of have to learn how all their rules work and how it works for robotics before you can use the solution effectively."
"There have been some scenarios where the bot was not able to replace some of the controls and could not recognize and personalize the task we wanted to automate."
"They have tied the deployment with the Pega BPM product, the robot manager. You need to have the BPM installed."
"The handwritten structured and semi-structured data recognition accuracy is much lower and is an area that definitely needs to improve."
"The OCR capabilities of the solution could be improved."
"Exception handling needs to be improved."
"The product needs more AI capabilities."
"The process discovery could be a bit better."
"I'd like to see a recording function and a more simple interface."
"Kofax RPA's UI could be more user-friendly."
"The product has some constraints and performance issues."
"Kofax RPA needs to improve integration with SAP and Microsoft. The professional services offered by the tool's team is below par. Its licensing needs to be more modular."
"The scalability has room for improvement."
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Pega Robotic Process Automation is ranked 9th in Robotic Process Automation (RPA) with 22 reviews while Tungsten RPA is ranked 12th in Robotic Process Automation (RPA) with 24 reviews. Pega Robotic Process Automation is rated 7.6, while Tungsten RPA is rated 7.4. The top reviewer of Pega Robotic Process Automation writes "Great for UI creation, helpful support services, and reliable". On the other hand, the top reviewer of Tungsten RPA writes "A stable product that provides end-to-end solutions for different business problems". Pega Robotic Process Automation is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and Pega CRM, whereas Tungsten RPA is most compared with UiPath, Microsoft Power Automate, Blue Prism, Automation Anywhere (AA) and SAS Data Management. See our Pega Robotic Process Automation vs. Tungsten RPA report.
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