Compare Salesforce Sales Cloud vs. Sugar Enterprise

You must select at least 2 products to compare!
Most Helpful Review
Find out what your peers are saying about Salesforce Sales Cloud vs. Sugar Enterprise and other solutions. Updated: July 2021.
523,431 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Use our free recommendation engine to learn which CRM solutions are best for your needs.
523,431 professionals have used our research since 2012.
Questions from the Community
Top Answer: The product is very fast and responsive. There's no lag time when you are on the platform.
Top Answer: The problem is the solution has gotten so big, it's very complex now. It's a bit difficult to figure out how to do certain actions. The solution probably has between 300-500 features already. I can't… more »
Top Answer: We primarily use the solution for managing our organization's leads and our customer accounts.
Ask a question

Earn 20 points

out of 66 in CRM
Average Words per Review
out of 66 in CRM
Average Words per Review
Popular Comparisons
Also Known As
Sales Cloud, SFDC, Salesforce
Learn More

Salesforce Sales Cloud is the most widely used of sales tools and sales automation software, speeding and streamlining all phases of sales from lead management to analytics and forecasting. Thanks to Salesforce Sales Cloud, more than 100,000+ customers and 2 million subscribers worldwide can manage people and processes more effectively, pursue more business in less time, and close more deals.

Sugar is an affordable and easy to use CRM platform, designed to help your business communicate with prospects, share sales information, close deals & keep customers happy. Thousands of successful companies use Sugar everyday to manage sales, marketing and support. As an open-source, web-based CRM solution, Sugar is easy to customize & adapt to your changing needs. Ideal for small & medium-sized companies, large enterprises and government organizations, Sugar can run in the cloud or on-site.
Learn more about Salesforce Sales Cloud
Learn more about Sugar Enterprise
Sample Customers
Coca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips,, Business Stream, Remote Asset Management, Dialogue Group
Redglaze Group, TengoInternet, Hilco, Bancvue, Vet Adivsor
Top Industries
Computer Software Company16%
Financial Services Firm11%
Healthcare Company11%
Cloud Provider11%
Computer Software Company44%
Comms Service Provider17%
Energy/Utilities Company6%
Financial Services Firm4%
No Data Available
Company Size
Small Business64%
Midsize Enterprise18%
Large Enterprise18%
Small Business71%
Midsize Enterprise29%
Find out what your peers are saying about Salesforce Sales Cloud vs. Sugar Enterprise and other solutions. Updated: July 2021.
523,431 professionals have used our research since 2012.

Salesforce Sales Cloud is ranked 2nd in CRM with 2 reviews while Sugar Enterprise is ranked 10th in CRM with 1 review. Salesforce Sales Cloud is rated 7.0, while Sugar Enterprise is rated 5.0. The top reviewer of Salesforce Sales Cloud writes "Simple to set up but very complex and expensive". On the other hand, the top reviewer of Sugar Enterprise writes "Very basic UX and UI, but does what it says on the tin". Salesforce Sales Cloud is most compared with Vlocity, Camunda Platform, Pega Robotic Process Automation, Oracle E-Business Suite and Siebel CRM, whereas Sugar Enterprise is most compared with .

See our list of best CRM vendors.

We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.