Salesforce Service Cloud vs SolarWinds MSP Manager
Salesforce Service Cloud is ranked 9th in Help Desk Software with 2 reviews vs SolarWinds MSP Manager which is ranked 43rd in Help Desk Software. The top reviewer of Salesforce Service Cloud writes "The most valuable features for us are contact tracking, the knowledge base, and the analytics". Salesforce Service Cloud is most compared with ServiceNow, BMC Remedyforce and Microsoft Dynamics CRM. SolarWinds MSP Manager is most compared with SolarWinds Web Help Desk, Zendesk and ManageEngine ServiceDesk Plus.
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Based on 2 reviews. |
Most Helpful Review | |||
| Use SolarWinds MSP Manager? Share your opinion. | ||
 Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in Help Desk Software. 288,256 professionals have used our research since 2012. | |||
Quotes From Members Comparing Salesforce Service Cloud vs SolarWinds MSP Manager
We asked business professionals to review the solutions they use. Here are some excerpts of what they said: Use our free recommendation engine to learn which Help Desk Software solutions are best for your needs. 288,256 professionals have used our research since 2012. | ||
Ranking | ||
| RANKING | Views 7,701 Comparisons 2,073 Reviews 2 Followers 686 Avg. Rating 9.5 | Views 350 Comparisons 235 Reviews 0 Followers 75 Avg. Rating N/A |
Top Comparisons | ||
| Top Comparisons |  Compared 14% of the time.  Compared 13% of the time.  Compared 12% of the time. |  Compared 19% of the time.  Compared 18% of the time.  Compared 15% of the time. |
Also Known As | ||
| Also Known As | Service Cloud | |
Website/Video | ||
| Website/Video | Salesforce | SolarWinds |
Overview  | ||
| Overview | Service Cloud is fully customizable support and help desk that provide faster, smarter service that will increase loyalty, retention, and satisfaction. From call-center software to self-service portals, our service solutions enhance your customer service with more responsive, more intuitive, more flexible support that anticipates customer needs. | SolarWinds MSP Manager key features include:
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OFFER | ||
Learn more about Salesforce Service Cloud | Learn more about SolarWinds MSP Manager | |
Sample Customers | ||
| Sample Customers | Stanley Black & DeckerCoca-ColaActivisionWells FargoSpotifyAldoPhilipsThe Red CrossBlue Shield of CaliforniaSprouts Farmers MarketDirect Energy SolarInspiratoKiva | Information Not Available |
Top Industries | ||
| Top Industries | REVIEWERS 27% 18% 9% 9% VISITORS READING REVIEWS 19% 16% 14% 10% | No Data Available |
Company Size | ||
| Company Size | REVIEWERS 24% 36% 40% VISITORS READING REVIEWS 37% 32% 32% | No Data Available |
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See also Salesforce Service Cloud Reviews, SolarWinds MSP Manager Reviews, and our list of Best Help Desk Software Companies.
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