Salesforce Service Cloud vs. SolarWinds MSP Manager
Salesforce Service Cloud is ranked 4th in CRM Customer Engagement Centers with 2 reviews vs SolarWinds MSP Manager which is ranked 26th in Help Desk Software. The top reviewer of Salesforce Service Cloud writes "The most valuable features for us are contact tracking, the knowledge base, and the analytics". Salesforce Service Cloud is most compared with ServiceNow, Microsoft Dynamics CRM and BMC Remedyforce. SolarWinds MSP Manager is most compared with SolarWinds Web Help Desk, Zendesk and ManageEngine ServiceDesk Plus.
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Based on 2 reviews. |
Most Helpful Review | ||||
| Use SolarWinds MSP Manager? Share your opinion. | Use Null Product? Share your opinion. | ||
 Find out what your peers are saying about Salesforce, Oracle, Microsoft and others in CRM Customer Engagement Centers. 301,063 professionals have used our research since 2012. | ||||
Quotes From Members Comparing Salesforce Service Cloud vs. SolarWinds MSP Manager
We asked business professionals to review the solutions they use. Here are some excerpts of what they said: Use our free recommendation engine to learn which CRM Customer Engagement Centers solutions are best for your needs. 301,063 professionals have used our research since 2012. | ||
Ranking | ||
Views 8,024 Comparisons 1,991 Reviews 2 Followers 436 Avg. Rating 9.5 | Views 882 Comparisons 497 Reviews 0 Followers 205 Avg. Rating N/A | Views 0 Comparisons 0 Reviews 1 Followers 1 Avg. Rating 5.0 |
Top Comparisons | ||
 Compared 17% of the time.  Compared 12% of the time.  Compared 12% of the time. |  Compared 13% of the time.  Compared 13% of the time.  Compared 12% of the time. |  Compared 53% of the time.  Compared 47% of the time. |
Also Known As | ||
| Service Cloud | SolarWinds LOGICnow | |
Website/Video | ||
| Salesforce | SolarWinds | Null Vendor |
Overview  | ||
Service Cloud is fully customizable support and help desk that provide faster, smarter service that will increase loyalty, retention, and satisfaction. From call-center software to self-service portals, our service solutions enhance your customer service with more responsive, more intuitive, more flexible support that anticipates customer needs. | SolarWinds MSP Manager key features include:
| Information Not Available |
OFFER | ||
Learn more about Salesforce Service Cloud | Learn more about SolarWinds MSP Manager | Learn more about Null Product |
Sample Customers | ||
| Stanley Black & Decker, Coca-Cola, Activision, Wells Fargo, Spotify, Aldo, Philips, The Red Cross, Blue Shield of California, Sprouts Farmers Market, Direct Energy Solar, Inspirato, Kiva | Longleaf Systems, ITproMedia, Choice Technology, Halski Systems, Allixo Technologies, Nettech, Concept Technology | Information Not Available |
Top Industries | ||
REVIEWERS 27% 18% 9% 9% VISITORS READING REVIEWS 19% 15% 14% 12% | No Data Available | No Data Available |
Company Size | ||
REVIEWERS 24% 36% 40% VISITORS READING REVIEWS 37% 32% 32% | No Data Available | No Data Available |
Find out what your peers are saying about Salesforce, Oracle, Microsoft and others in CRM Customer Engagement Centers.
301,063 professionals have used our research since 2012.
See also Salesforce Service Cloud Reviews, SolarWinds MSP Manager Reviews, and our list of Best CRM Customer Engagement Centers Companies.
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