We performed a comparison between ScienceLogic and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."When it comes to features, the power pack is the most valuable."
"I'm satisfied with ScienceLogicfor for what they can offer today because they can offer both serverless connectivity and agent connectivity."
"It has good monitoring capabilities across cloud environments, data centers, and hybrid environments."
"The tool is quite easy to deploy, and it offers very good support."
"Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."
"Science Logic provides distributed and all-in-one concept in monitoring, you can easily customize the features in this product."
"It is very easy to configure because we are using an agent-less version. You can very quickly implement a collector for monitoring device servers."
"The solution provides good infra-monitoring features."
"We liked the built-in calculation of health scores."
"The feature that stood out to me most from Splunk IT Service Intelligence (ITSI) was automated dashboarding or reporting. The solution lists the severity level of issues, and the response times."
"The most valuable features are the mapping of the entities, which provides a comprehensive analysis, and the service analyzer for thresholding."
"ITSI includes a feature called a glass table."
"ITSI's most valuable feature is that it's easy to integrate DLP."
"Alerts and episodes are valuable to me."
"We save substantial time on monitoring tasks because we don't have to search for what we need. Everything is packed, so you can drill down to the end values by just doing the kit. We don't spend a lot of time on this. Splunk ITSI is easy to use and not time-consuming."
"Splunk Episodes are valuable because it correlates and aggregates all the information, and you do not have one million events to look at and triage, so it is quite convenient."
"They need a little more self-service."
"ScienceLogic could improve the implementation, it could be made easier."
"ScienceLogic should provide detailed documents to customer as the current documents are not sufficient."
"The product's reporting functionalities have certain shortcomings, making it an area where improvements are required."
"They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers."
"ScienceLogic does not have application monitoring. We definitely need something integrated within ScienceLogic to monitor applications so that we don't have to rely on monitoring tools to monitor other applications. At least the ones that are market leaders, such as SAP, Oracle, and others."
"It doesn't have the complete application-level topology. It could have service topology and business service monitoring. I would like to see how business service monitoring will function with agent-based installation, and how flexible and business-oriented it is for service modeling and service infrastructure. I have a lot of experience in using business service monitoring, service topology, and service hierarchy functionalities in similar products from BMC and Micro Focus (OpenView), and I want to see how these functionalities will look like in ScienceLogic."
"I would like to see out-of-the-box standard dashboards for common services."
"We're using predictive analytics, and there are three or four algorithms. It would be helpful if this process were more standardized and scalable."
"The solution should integrate more features in NEAP."
"The cost of the license could be lower."
"It was an intimidating tool for us to jump into at the beginning."
"We have problems doing upgrades and operating alternate new versions."
"Some of our customers occasionally require the development of the connectors when there are no native connectors so that we can develop in Python or for customer slash comments as well. If they could adjust that, it would be ideal."
"After upgrading Splunk ITSI from version 4.11 to 4.13, the analyzer stopped finding values for KPS and services."
"It would be good if an interface was included in the next release."
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ScienceLogic is ranked 12th in IT Infrastructure Monitoring with 42 reviews while Splunk ITSI (IT Service Intelligence) is ranked 5th in IT Alerting and Incident Management with 28 reviews. ScienceLogic is rated 8.6, while Splunk ITSI (IT Service Intelligence) is rated 8.2. The top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Provides great end-to-end visibility into our network environment and helped us reduce alert noise". ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM, Datadog and Zabbix, whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Grafana, Dynatrace, BMC TrueSight Operations Management and Splunk APM. See our ScienceLogic vs. Splunk ITSI (IT Service Intelligence) report.
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