Smartsheet vs Wrike comparison

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6,508 views|2,416 comparisons
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4,367 views|3,191 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Smartsheet and Wrike based on real PeerSpot user reviews.

Find out in this report how the two Project Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Smartsheet vs. Wrike Report (Updated: March 2024).
763,955 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Their support is awesome. We are on an enterprise plan and there is a customer success at Smartsheet and anyone from our licensed users can just send an email to them and they respond as soon as possible.""The ability to build a quick dashboard and give management insight into the progress of the project itself is probably one of the most beneficial pieces.""Smartsheet offers more than Project because it's similar to a table-based, database-type system. It's like a hybrid between Excel and project software. We were able to enter the formulas and do much of the automation. We added budgets to it and linked them to a vendor page. Smartsheet let us integrate the budget into the project seamlessly. With Project, we needed to open up Excel.""Smartsheet is stable.""The management aspect is the most valuable. You can also prioritize tasks and then view tasks by priorities as passports.""The solution is scalable.""The fact that you can have different access groups is definitely a pro for Smartsheet. It also has the ability to integrate with a lot of tools.""Smartsheet does a really good job of creating Gantt charts. Export to Excel feature was also very useful."

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"The solution is stable and reliable.""We utilize time tracking and reports most often.""This is a good tool for project progress tracking and sharing tasks with internal and external parties.""In our company, we heavily rely on Wrike. Wrike has helped in communication, managing all sorts of projects and tasks, and having a history of all our correspondence items.""The product is intuitive. It is easy to learn and update. You can follow the project from the beginning till the end with the help of the solution. The tool helps to update the project in seconds.""The most valuable feature of Wrike is the tag functionality.""We can easily write down the tasks and reorganize them as well as have a progression index. Wrike offers several views including a kanban view and Gantt chart view.""It's a very easy-to-use and flexible tool. We can easily write and create queues for different themes. It's very user-friendly."

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Cons
"I think it is all going to be about APIs in the future and I don't think Smartsheet is doing a lot in that regard. They have some integrations with Jira, but you have to pay for them.""The dashboard is not user-friendly, it needs improvement.""If there was some way to store more complex files in the system, or if there was a back-end structure where you could store files, that would be ideal.""The product must include more modules for project management.""The integration with Microsoft products should be improved.""It would be beneficial to enhance user-friendliness and make it less complex while maintaining its overall excellence as a product.""An area for improvement in Smartsheet is that if you're in the government or you're a regulated customer, you're not allowed to use APIs due to internal restrictions, so there are specific things that you cannot connect to it. Another area for improvement in the solution is that because there's a capacity of how many records you can have, and there's a capacity of how many functions you can apply, Smartsheet has set up their system where they can force people into purchasing a $20,000 additional module that is called Control Center, that will create documents for them on the fly, so they don't use so many functions and automation. Smartsheet also needs to improve on training, because the training that is out there is very little. The solution requires a steeper learning curve. You have to do your own training and you have to work on your own solution.""You were forced to create a new tab rather than add another sheet."

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"We faced an issue with the Wrike outlook add-on; it is only available for Microsoft Office 365, and not the on-premise version.""What annoys me with Wrike and things that I would like to improve is that you need to have a very organized workflow that everyone in the company follows, and only then will Wrike work.""The response from the website is a little bit slow, and the tool is too expensive for a small team.""Wrike needs to be more responsive to community requests for new features.""On one side, it's very easy to create a task with text, but on the other side, it's not very well-formatted. Therefore, it's difficult to track specific data written in a task. We are making templates, but it's not enough to use a template to know the exact status of different tasks. One thing that we are looking for in Wrike is a better workflow. Because we can only move the status of tasks, we can't really manage workflow and send a task to a specific person. This is what is really missing in Wrike as compared to other tools. We are looking to replace Wrike because we need support for workflow. Another issue with Wrike is that they bring a lot of versions of the tool, which it's not so easy. They bring new versions very frequently, and these versions look similar. For example, we are using robots to read the tasks in the tools, which is problematic with Wrike because it is changing very frequently.""The product needs to send direct emails to customers updating the latest aspects since it is better to hear directly.""We feel that the actual project reports and roll-ups could be a lot different. We are seeking something more for the dashboard. We would like a high-level dashboard that can be broken down into individual product roll-ups and tasks that are assigned. If you assign someone to a task, it assigns them all of the tasks under that. We want to be able to break those down so that a person doesn't have an 800 task list, for example. We want more separation with that and a higher-level dashboard experience.""It would be great if they could develop more reporting."

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Pricing and Cost Advice
  • "This licensing is straightforward and they charge per user."
  • "Its licensing is on a yearly basis. I was responsible for negotiating the price with the Smartsheet team, but I don't remember what the price was. Its standard license probably was around 5,000 to 6,000 a year. The enterprise version is significantly more expensive."
  • "Smartsheet only requires licenses for project managers. When we were using Asana, we had to purchase a license for everyone who wanted to access their tasks and use the system. That gets costly fast. It was one of the main reasons we left Asana. As Asana and these other tools scale, they become way more expensive."
  • "There would be more extensive usage if the solution were cheaper. It's really expensive right now, and that's why we provide a few licenses for admins. The rest of them are just users without admin privileges."
  • "I would assume there is a licensing fee. I don't think that it is free."
  • "It is less expensive than Microsoft Project for enterprise or Oracle Primavera by an order of magnitude. If you buy a Microsoft Project license, it's probably $300 or so by itself, whereas Smartsheet is probably less than $50 per head."
  • "For a normal license, like the one I had: I had my own Smartsheet because I wanted to play with it and I didn't want to mess with what I was doing in Verizon, so I paid $200 monthly, and it gave me all the same functionalities, so I could do whatever I wanted for $200. The problem is if you have anyone else working on it or deploying on it, it's $200 a month for every single person who's deployed on it, that's working on it as an owner or an administrator, so owners and administrators are the only ones who can change, edit, and add data to worksheets and columns. Depending on the size of your organization, Smartsheet can be costly. As for implementing its Control Center, Smartsheet forces you to have three people come in: it's a minimum of three people from Smartsheet for three months who will provide you the solutions for the Control Center side, and that's $150 an hour, so it can become very expensive. For my company, not having the Control Center would save on the setup fees and then the $20,000 a year, because the Control Center of Smartsheet is a yearly subscription of $20,000."
  • "Smartsheet has many licensing models. You need to add the package that best suits your requirements. The license is paid per user and it is monthly. The cost was approximately $7 per PC, $15 for professional, and $33 for the enterprise plan."
  • More Smartsheet Pricing and Cost Advice →

  • "Wrike is not so expensive, but I don't know exactly how it compares with other tools. Wrike might not be so cheap when we are using it for a lot of users."
  • "From a pricing perspective, I would rate Wrike a four out of five."
  • "Wrike is expensive."
  • "Wrike is very expensive, and its price is almost $1,400."
  • More Wrike Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Hi @Eire Zimmermann,  I helped an organization evaluate both MS-Project and Smartsheet when they were conducting their PM tool RFP. The short of it is this, MS Project is not caught up with the… more »
    Top Answer:Smartsheet is a really good tool for collaboration.
    Top Answer:The solution is too expensive. For what I use it for, it's too expensive. I wouldn't pay for it myself. I would prefer to buy Microsoft Project or use Zoho Projects.
    Top Answer:The most valuable feature of Wrike is the tag functionality.
    Top Answer:The response from the website is a little bit slow, and the tool is too expensive for a small team. We are a startup, and we have a small team. Wrike's price is almost $1,400, and even if I want to… more »
    Ranking
    Views
    6,508
    Comparisons
    2,416
    Reviews
    26
    Average Words per Review
    693
    Rating
    8.2
    Views
    4,367
    Comparisons
    3,191
    Reviews
    7
    Average Words per Review
    333
    Rating
    8.1
    Comparisons
    Learn More
    Smartsheet
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    Overview

    Smartsheet is the enterprise platform for dynamic work. A leading cloud-based platform for work management, Smartsheet empowers organizations and teams to dynamically plan, execute, and report on work at scale, resulting in more efficient processes, innovative solutions, and better business outcomes.

    Today over 90% of Fortune 100 companies and over 75% of Fortune 500 companies rely on the secure, scalable Smartsheet platform to connect the entire enterprise. The single Smartsheet platform gives people a solution flexible enough to adapt to the changing needs of dynamic work across a broad array of departments and use cases.

    Wrike is an online collaboration and project management software bringing together centralized task management and social collaboration features into one real-time workspace. It connects tasks, discussions, and emails to your actual project plan. You get an up-to-date picture of the project and can keep your team aligned with your strategy without boring status meetings. Challenges Wrike helps solve:

    • Data silos: Tasks, discussions and documents scattered across email, Skype, personal computers and spreadsheets
    • Poor visibility into work status
    • Missed deadlines and project failures

    Main benefits:

    • Accelerating project delivery by using a platform your team will actually use and love
    • Keeping all team members on the same page even across borders without lengthy status meetings, long email threads and spreadsheet updates
    • Big picture of project progress with real-time updates and cross-project reports and newsfeed
    • Real-time team collaboration with discussions, files attached to tasks, and a built-in document editor


    Why Wrike?

    • Wrike is a system your team will use. It helps them do their work, not just track it.
    • Wrike can be easily customized to your needs as each team can set up their own workflow.
    • Wrike scales as you grow, providing visibility and ease of use for teams of any size.
    Sample Customers
    Sony Music, ESPN, Hilton, Unisource, Colliers, Extreme Networks, Groupon, Netflix
    Down Association, Clever Clicks, Sevenly, Palatov Motorsport, LLC, Koch Ink, Opportunity To Do, Quark Software Inc., Transamerican Auto Parts, PlumChoiceÂ, Inc., InScribe, Evisions, Giant Steps, TechRepublic
    Top Industries
    REVIEWERS
    Pharma/Biotech Company16%
    Computer Software Company11%
    Comms Service Provider11%
    Manufacturing Company11%
    VISITORS READING REVIEWS
    Educational Organization36%
    Manufacturing Company7%
    Healthcare Company6%
    Computer Software Company6%
    REVIEWERS
    Religious Institution15%
    Marketing Services Firm13%
    Construction Company8%
    Transportation Company8%
    VISITORS READING REVIEWS
    Educational Organization80%
    Computer Software Company3%
    Manufacturing Company2%
    Financial Services Firm2%
    Company Size
    REVIEWERS
    Small Business42%
    Midsize Enterprise3%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise41%
    Large Enterprise45%
    REVIEWERS
    Small Business70%
    Midsize Enterprise13%
    Large Enterprise17%
    VISITORS READING REVIEWS
    Small Business6%
    Midsize Enterprise83%
    Large Enterprise11%
    Buyer's Guide
    Smartsheet vs. Wrike
    March 2024
    Find out what your peers are saying about Smartsheet vs. Wrike and other solutions. Updated: March 2024.
    763,955 professionals have used our research since 2012.

    Smartsheet is ranked 4th in Project Management Software with 26 reviews while Wrike is ranked 7th in Project Management Software with 7 reviews. Smartsheet is rated 8.0, while Wrike is rated 8.6. The top reviewer of Smartsheet writes "Has customization, data pulling, and cross-functional global communication features; it's a secure solution". On the other hand, the top reviewer of Wrike writes "Convenient Tool for Project and Task Management, comes with extra features including Analytics and Reporting ". Smartsheet is most compared with Microsoft Project, Spreadsheet.com, ServiceNow Strategic Portfolio Management, Adobe Workfront and Trello, whereas Wrike is most compared with Asana, monday.com, Adobe Workfront, Trello and Freshservice. See our Smartsheet vs. Wrike report.

    See our list of best Project Management Software vendors and best Project Portfolio Management vendors.

    We monitor all Project Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.