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Wrike Competitors and Alternatives

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BH
Data Analyst at a tech services company with 1,001-5,000 employees
User
Top 5
Great technical support, quick to set up, and offers excellent collaboration capabilities

Pros and Cons

  • "Monitoring the progress of projects and tasks is very effective."
  • "The interface can also be customized to fit and accept many tools for better performance and customer service improvement."

What is our primary use case?

The product is very effective in helping the collaboration of our team members. Implementation of projects and tasks has been streamlined since we deployed Workfront

The monitoring of task progress and giving on-time insights to our teams has been helpful.  Remote teams working on the same projects with teams in our organization can collaborate and finish projects on time. 

The user interface of this tool is flexible and easy to work with it. Documents and data of our workforce team are safely kept. Teamwork has been achieved and our company has grown.

How has it helped my organization?

It has led to teamwork and excellent workforce management. Our customers are very happy, as we can finish their tasks and projects within the stipulated timeframe. Online team collaboration between departments and our teams is done effectively. It offers an excellent environment for data safety. It has improved the service delivery to our customers. The user interface is easily customizable. It has helped us improve data handling techniques with improved customer relations. There is excellent and quick ROI.

What is most valuable?

Collaboration among our teams has been the most useful aspect. During project and task implementation teams can share their notes to make sure that they operate on the same page. 

Monitoring the progress of projects and tasks is very effective. There is now proper management of our teams. This has lead to improved service delivery to our customers. 

Data control has lead to the security of our client's data. We have customized this tool to serve our clients and improve self-service among clients. It gives us exact performance and insights on how the future market might look like.

What needs improvement?

The current version has great and powerful features. I have not experienced any performance problems from the operation of this platform. I have no complaints so far. However, they could improve on the speed of the product. The interface can also be customized to fit and accept many tools for better performance and customer service improvement. 

The current technology and system plan implementation could boost service delivery. 

The overall performance in our company has been awesome. Management of our resources is more secure under Workfront.

For how long have I used the solution?

I've been using the solution for 6 Months.

What do I think about the scalability of the solution?

The platforms has highly impressed our company.

How are customer service and technical support?

The customer support team has been very supportive throughout.

Which solution did I use previously and why did I switch?

I did not use a different solution.

How was the initial setup?

The setup was straightforward. It took less time to deploy and start working with it than we thought.

What about the implementation team?

We implemented through a vendor and they were very professional.

What was our ROI?

There was quick and on time ROI.

What's my experience with pricing, setup cost, and licensing?

The setup cost is manageable for small, mid-sized, and large business enterprises. 

Which other solutions did I evaluate?

I evaluated Wrike, however, our deployment team settled on Workfront.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Get our free report covering Atlassian, Asana, Project.net, and other competitors of Wrike. Updated: November 2021.
554,586 professionals have used our research since 2012.