We performed a comparison between Trend Micro Apex One and Webroot Business Endpoint Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product's initial setup phase is very easy."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The product detects and blocks threats and is more proactive than firewalls."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"From a technology point of view, it is very simple to install, it's not heavy on the endpoint in terms of the amount of processing cycles. It is simple to deploy and the interfaces are easy. You don't need to be a scientist to operate it."
"I like Apex One's USB port blocking. We implement different policies for each client. For example, a client might ask us to block certain USB devices or require us to restart a desktop on the network."
"It's a good solution, and they have something called Suite incorporating many, many engines like encryption, GLB, anti-virus."
"I have opened three tickets with the technical support and they were responsive and asked me to send them my logs."
"Its threat-hunting capabilities and the information about the known threats are the most available features. It can easily catch any threat in our environment."
"I like Apex Central. We can manage all the Trend Micro products from one console."
"The most valuable feature of Trend Micro Apex One is the virtual patching it provides."
"The most valuable features are web application features and real-time scans."
"It is very lightweight on the workstations, not slowing them down while still doing its job very well."
"Doesn't consume resources or affect the computer performance at all."
"I rate the initial setup phase a ten on a scale of one to ten, where one is difficult, and ten is easy."
"Speed"
"The most valuable features of the solution include the endpoint navigation protection, the protection related to the EMS service, as well as the control and the cloud integration capabilities."
"Probably, compared to other antivirus programs, what we like about it is it is lightweight."
"I haven't observed any of the instabilities in the solution. It is a stable solution."
"The initial setup was straightforward. It took five minutes. I installed the solution myself."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"FortiEDR can be improved by providing more detailed reporting."
"Cannot be used on mobile devices with a secure connection."
"Making the portal mobile friendly would be helpful when I am out of office."
"The dashboard isn't easy to access and manage."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"It takes about two business days for initial support, which is too slow in urgent situations."
"Detections could be improved."
"I can't think of any specific areas that need improvement."
"The solution could improve the Linux XDR functionality. It is not mature. There could be some improvement in the area of the use cases. For example, improvement is needed in OTN."
"It should have a single agent as competitors are offering."
"I would like to see better reporting."
"There is room for improvement in the behavior filtering and control of Trend Micro."
"The EDR feature is difficult to use and could be made more user-friendly."
"Trend Micro Apex One could improve by providing signatureless detection, reducing the agent's needed system resources to increase performance, and enhance further the vulnerability assessment feature. These changes would be very helpful in the future."
"Trend Micro Apex One could improve by having better integration in the future."
"We need to know more details about how the virus interacted with the computer."
"The reporting is the weakest part of the Webroot console. Frequently, I export to Excel to massage something into it to pass on to others."
"It would be great if there was a feature which would allow you to scan an individual file on an endpoint user's computer."
"Since they're dealing with multi-core environments now, the best option would be for them to enhance the product so that the product can automatically do an assessment on the machine."
"The only complaint I have with Webroot is its inability to prevent UoD phishing and its inability to check against bots or block anti-attacks. Plus the URL server is in zero-definition."
"We need more control over when upgrades to the app are rolled out."
"Technical support is not the best. It's hard to get a hold of them if we need help. It's something that definitely needs improvement."
"There needs to be more advanced analytics. It would make it a more powerful antivirus solution within the marketplace."
More Webroot Business Endpoint Protection Pricing and Cost Advice →
Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 124 reviews while Webroot Business Endpoint Protection is ranked 34th in Endpoint Protection Platform (EPP) with 30 reviews. Trend Micro Apex One is rated 8.2, while Webroot Business Endpoint Protection is rated 8.2. The top reviewer of Trend Micro Apex One writes "Good monitoring and server protection with helpful machine learning". On the other hand, the top reviewer of Webroot Business Endpoint Protection writes "Lightweight and not hard to set up however, does not offer good reporting". Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Trend Micro Smart Protection and CrowdStrike Falcon, whereas Webroot Business Endpoint Protection is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Huntress, Intercept X Endpoint and Bitdefender GravityZone Enterprise Security. See our Trend Micro Apex One vs. Webroot Business Endpoint Protection report.
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