We performed a comparison between Trend Micro Smart Protection and Webroot Business Endpoint Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution was relatively easy to deploy."
"Forensics is a valuable feature of Fortinet FortiEDR."
"The product detects and blocks threats and is more proactive than firewalls."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The setup is pretty simple."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"NGAV and EDR features are outstanding."
"We haven't had any compatibility issues. It's quite stable and it's a good tool in preventing actual viruses or malware."
"The most valuable features of the solution are ransomware protection, device control, and DLP."
"The antivirus signature is valuable."
"The stability is good and I like the level of performance I can get."
"The configuration is easy."
"Trend Micro is easy to use and it has good security features."
"The solution is easy to use, flexible, and secure."
"The most valuable feature of Trend Micro Smart Protection is automatic scanning."
"Doesn't consume resources or affect the computer performance at all."
"The initial setup is not complex at all. It's very straightforward."
"The Webroot cloud console is very powerful."
"They have a lot of features integrated from way back, which shows that the product developers know exactly what they're doing."
"It is excellent endpoint protection for mobiles that does everything it says it will."
"Webroot's tech support is pretty good; they've given me some pointers."
"Its ease of installation is valuable. It has been a low-resource tool and the continuous updates in the past have made it attractive from the standpoint of the trust level on the protection."
"The solution has many features. It is very easy to define and set the policies based on the user groups, it does not take up a lot of resources in operation, and has provided us with a good track record of protection."
"ZTNA can improve latency."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"The solution should address emerging threats like SQL injection."
"The only minor concern is occasional interference with desired programs."
"The SIEM could be improved."
"Documentation-wise, they are a disaster. If you want to know something about Trend Micro, you will not find anything useful from Trend Micro themselves. You have to basically dig some blog, or you need to seek some expert to help you understand what they are offering. I have never seen such a good product with such disastrous documentation. Feature-wise, almost all vendors are providing the same features, but it is all about the integration. For example, Trend Micro is promoting their endpoint protection suite, but they never mention about the integration that they are offering with their EDR solution. They are treating each product as a separate island, and you don't know much about their integration. It would be good if they can focus on integration."
"The solution’s technical support is not very good and could be improved."
"The only drawback to this solution is that it needs different products for different types of clients, and it would be better to have a single agent for all of the products."
"No online encryption or cloud services are available for the tool, so my company has to install it mostly in an on-premises environment. Encryption or cloud services need to be made available in the product."
"The threat response could be a bit better."
"I'm not sure about the cloud migration part, in terms of whether it is seamless or not."
"There is room for improvement to make it better for customers."
"The pricing of the solution can be improved."
"We need to know more details about how the virus interacted with the computer."
"Its detection capability for certain attacks should be improved. It should have better and wider detection for certain malware attacks. It could also have some sort of RMN."
"Webroot Business Endpoint Protection needs to focus on how they can widen their area of scope by not just being an antivirus tool anymore. The shortcoming in the customization area of the tool needs improvement."
"It would be great if there was a feature which would allow you to scan an individual file on an endpoint user's computer."
"Their customer support should be better. We started having some issues with it, and we didn't get the required support."
"It would be nice if it had a feature for automatically generating reports on the client end for device status, security status and backup information."
"An updated UI would be nice, but is not hardly used."
"We need to have a stronger defense against CryptoLock and other attackers."
More Webroot Business Endpoint Protection Pricing and Cost Advice →
Trend Micro Smart Protection is ranked 31st in Endpoint Protection Platform (EPP) with 38 reviews while Webroot Business Endpoint Protection is ranked 34th in Endpoint Protection Platform (EPP) with 30 reviews. Trend Micro Smart Protection is rated 8.0, while Webroot Business Endpoint Protection is rated 8.2. The top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". On the other hand, the top reviewer of Webroot Business Endpoint Protection writes "Lightweight and not hard to set up however, does not offer good reporting". Trend Micro Smart Protection is most compared with Trend Micro Apex One, Check Point Harmony Endpoint, Microsoft Defender for Endpoint, CrowdStrike Falcon and Fortinet FortiClient, whereas Webroot Business Endpoint Protection is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Huntress, Intercept X Endpoint and Bitdefender GravityZone Enterprise Security. See our Trend Micro Smart Protection vs. Webroot Business Endpoint Protection report.
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