We performed a comparison between Trend Micro Smart Protection and Webroot Business Endpoint Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product detects and blocks threats and is more proactive than firewalls."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The price is low and quite competitive with others."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"The most valuable aspect of the solution is that it also protects our smartphones. It's one of the reasons we use Trend Micro specifically."
"It is a stable solution."
"The most valuable features of Trend Micro Smart Protection are the email gateway and R & D which have contributed to their additional capability and development."
"Product-wise, it is amazing. It includes DLP, vulnerability management, and application whitelisting features. These features are very good and add value in selling this solution to our customers. These features make the key selling point. I recently did a comparison with the FireEye firewall for a customer. They were basically going to replace Trend Micro with their EDR. Because of these features, I could convince the customer that Trend Micro is better than FireEye."
"Trend Micro has consistently been recognized as a leader for endpoint security on Gartner, which has been our top priority. Based on my personal experience, we encountered fewer ransomware attacks for Trend Micro customers in Sri Lanka."
"Smart Protection is great for monitoring traffic, particularly email, and protecting the endpoints. Both are valuable."
"Trend Micro is easy to use and it has good security features."
"Trend Micro Smart Protection includes compliance features where you can establish rules against endpoint vulnerabilities and attack parameters. It offers Smart Detection, Smart Update, and sandboxing to detect and analyze suspicious files, providing a smart approach to zero-day threat detection. Trend Micro Smart Protection offers rapid response to zero-day threats with a strong team backing up the discovery process. Virtual patching is a crucial feature, effectively closing vulnerable ports and access points. Regarding web reputation services, aggregating data from multiple sources, including Trend Micro, Proofpoint, and others, helps inform threat prevention efforts and automate responses."
"It is very light. It is the only solution that can be installed on a machine that already has an antivirus. It is a pretty complete solution."
"It monitors traffic and keeps us from getting ransomware or other viruses."
"The ease of use of the centralized admin console is its best asset."
"They have a lot of features integrated from way back, which shows that the product developers know exactly what they're doing."
"There aren't any features that really stand out — I just want it to keep malware out of my system. To date, I haven't had any malware in my system."
"The initial setup is not complex at all. It's very straightforward."
"The traffic security monitoring, traffic application access feature called the agent, the main feature which is the endpoint security feature are the ones I found valuable. And it also had the in branch security in kind of SD WAN, good three hundred and sixty protection. It is specific and there is ease of deployment also present."
"I like that Webroot is very lightweight. It didn't bog down the machine, and more importantly, it had heuristics artificial intelligence to some degree. It wasn't like full-blown artificial intelligence, but something where you have one endpoint recognizing issues because it maintains a cloud database. If one client recognizes a threat, it would add it to the database, and almost immediately, every agent in the world would also know about that threat. That was very appealing to us. However, now it's becoming commonplace, whereas ventures like Symantec and McAfee were based more on the traditional model of definition and updates, and we were always falling behind. Webroot also has pretty good technical support."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The dashboard isn't easy to access and manage."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"I'm not sure about the cloud migration part, in terms of whether it is seamless or not."
"Documentation-wise, they are a disaster. If you want to know something about Trend Micro, you will not find anything useful from Trend Micro themselves. You have to basically dig some blog, or you need to seek some expert to help you understand what they are offering. I have never seen such a good product with such disastrous documentation. Feature-wise, almost all vendors are providing the same features, but it is all about the integration. For example, Trend Micro is promoting their endpoint protection suite, but they never mention about the integration that they are offering with their EDR solution. They are treating each product as a separate island, and you don't know much about their integration. It would be good if they can focus on integration."
"Trend Micro Smart Protection could improve the false positive with some integrations with other solutions and automated reporting. The reports should allow the user to set up some customer trigger alerts instead of the user having to look at the report manually. Additionally, the responses from sender detection and response feature could improve."
"Trend Micro Smart Protection could improve automatic scanning because sometimes it pops up when I am doing my work. It would be helpful to have a feature to have it only automatically scan when the system is on standby mode. I would be able to be more efficient with my work. Additionally, security could improve."
"In the next release, I would like to see a combination of the different features from Apex One and OfficeScan in Trend Micro Smart, rather than as upgraded features."
"There are no data loss prevention features."
"Smart Protection could be more compatible with older operating systems like Windows XP and Windows 2000. Some of our clients have requested that."
"It does not provide insights into what is being done."
"I want Webroot to be easier to use and set up. It is not very intuitive."
"Unified threat management (UTM) integration."
"The only complaint I have with Webroot is its inability to prevent UoD phishing and its inability to check against bots or block anti-attacks. Plus the URL server is in zero-definition."
"The console spins up relatively slowly, and some of the configuration items are obscure (e.g., reporting back one time per day is a default setting) and need to be tweaked."
"Its detection capability for certain attacks should be improved. It should have better and wider detection for certain malware attacks. It could also have some sort of RMN."
"The solution could improve by providing better ransomware protection."
"Technical support is not the best. It's hard to get a hold of them if we need help. It's something that definitely needs improvement."
"The reporting is the weakest part of the Webroot console. Frequently, I export to Excel to massage something into it to pass on to others."
More Webroot Business Endpoint Protection Pricing and Cost Advice →
Trend Micro Smart Protection is ranked 31st in Endpoint Protection Platform (EPP) with 38 reviews while Webroot Business Endpoint Protection is ranked 34th in Endpoint Protection Platform (EPP) with 30 reviews. Trend Micro Smart Protection is rated 8.0, while Webroot Business Endpoint Protection is rated 8.2. The top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". On the other hand, the top reviewer of Webroot Business Endpoint Protection writes "Lightweight and not hard to set up however, does not offer good reporting". Trend Micro Smart Protection is most compared with Trend Micro Apex One, Check Point Harmony Endpoint, Microsoft Defender for Endpoint, CrowdStrike Falcon and Fortinet FortiClient, whereas Webroot Business Endpoint Protection is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Huntress, Intercept X Endpoint and Bitdefender GravityZone Enterprise Security. See our Trend Micro Smart Protection vs. Webroot Business Endpoint Protection report.
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