We performed a comparison between Trend Micro Smart Protection and Webroot Business Endpoint Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the analysis, because of the beta structure."
"The stability is very good."
"This is stable and scalable."
"The solution was relatively easy to deploy."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"What I like the most is the customer pricing because it's a great value."
"The most valuable features are the behavior monitoring, behavior analysis, and web reputation service."
"The sandboxing is more proactive and more reliable than any of the other endpoint protection solutions."
"Trend Micro Smart Protection has good features like malware analysis, C-to-C connection and detection, workbench, auto security play with features, and lots of DDI features."
"Trend Micro has consistently been recognized as a leader for endpoint security on Gartner, which has been our top priority. Based on my personal experience, we encountered fewer ransomware attacks for Trend Micro customers in Sri Lanka."
"The most valuable feature of the solution is its simplicity."
"The stability is good and I like the level of performance I can get."
"Smart Protection is great for monitoring traffic, particularly email, and protecting the endpoints. Both are valuable."
"The initial setup was straightforward. It took five minutes. I installed the solution myself."
"It is very light. It is the only solution that can be installed on a machine that already has an antivirus. It is a pretty complete solution."
"It is excellent endpoint protection for mobiles that does everything it says it will."
"It is very lightweight on the workstations, not slowing them down while still doing its job very well."
"Speed"
"Low performance requirements."
"Webroot's tech support is pretty good; they've given me some pointers."
"I haven't observed any of the instabilities in the solution. It is a stable solution."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The only minor concern is occasional interference with desired programs."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The dashboard isn't easy to access and manage."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"Detections could be improved."
"The solution should address emerging threats like SQL injection."
"Making the portal mobile friendly would be helpful when I am out of office."
"Trend Micro Smart Protection is a very system-intensive product, and it would be better if it could be made less burdensome on the resources."
"Trend Micro Smart Protection could improve the false positive with some integrations with other solutions and automated reporting. The reports should allow the user to set up some customer trigger alerts instead of the user having to look at the report manually. Additionally, the responses from sender detection and response feature could improve."
"Smart Protection could be more compatible with older operating systems like Windows XP and Windows 2000. Some of our clients have requested that."
"The solution’s technical support is not very good and could be improved."
"The pricing of the solution can be improved."
"The solution's device control options are not too beneficial."
"It does not provide insights into what is being done."
"I want the tool to provide the solutions integrated within it to have regular updates. Currently, the solutions integrated with Smart Protection get updates from the cloud. I want to minimize the download from the cloud."
"Technical support is not the best. It's hard to get a hold of them if we need help. It's something that definitely needs improvement."
"It would be great if there was a feature which would allow you to scan an individual file on an endpoint user's computer."
"The only complaint I have with Webroot is its inability to prevent UoD phishing and its inability to check against bots or block anti-attacks. Plus the URL server is in zero-definition."
"Their customer support should be better. We started having some issues with it, and we didn't get the required support."
"I did notice that my OS slowed down, but I don't know if that's due to Webroot."
"I want Webroot to be easier to use and set up. It is not very intuitive."
"I'm not happy with Webroot Business Endpoint Protection, for only one reason. It seems that it slows down my interface when I'm doing programming in Microsoft Access, tremendously."
"We need to have a stronger defense against CryptoLock and other attackers."
More Webroot Business Endpoint Protection Pricing and Cost Advice →
Trend Micro Smart Protection is ranked 31st in Endpoint Protection Platform (EPP) with 38 reviews while Webroot Business Endpoint Protection is ranked 34th in Endpoint Protection Platform (EPP) with 30 reviews. Trend Micro Smart Protection is rated 8.0, while Webroot Business Endpoint Protection is rated 8.2. The top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". On the other hand, the top reviewer of Webroot Business Endpoint Protection writes "Lightweight and not hard to set up however, does not offer good reporting". Trend Micro Smart Protection is most compared with Trend Micro Apex One, Check Point Harmony Endpoint, Microsoft Defender for Endpoint, CrowdStrike Falcon and Fortinet FortiClient, whereas Webroot Business Endpoint Protection is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Huntress, Intercept X Endpoint and Bitdefender GravityZone Enterprise Security. See our Trend Micro Smart Protection vs. Webroot Business Endpoint Protection report.
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