WatchGuard XTM [EOL] vs Zscaler Internet Access comparison

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90% willing to recommend
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15,581 views|10,198 comparisons
97% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between WatchGuard XTM [EOL] and Zscaler Internet Access based on real PeerSpot user reviews.

Find out what your peers are saying about Netgate, Fortinet, OPNsense and others in Firewalls.
To learn more, read our detailed Firewalls Report (Updated: April 2024).
769,976 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The inspection and web security features are most valuable.""The most valuable feature is the ease of configuration.""The technical support is great.""Fortinet FortiGate appears to be scalable.""It enables our organization to become more productive. Also, it protects our NEtWare from viruses and malware.""We use a lot of function on the IPS and it works well for us.""The GUI is good.""Security solution with a straightforward and quick setup. It's a stable and scalable product."

More Fortinet FortiGate Pros →

"Reputation Enabled Defense indicates that some websites are so infested that it's not even worth visiting them, and therefore saving the bandwidth of going through the detection process.""I like the hostwatch because I can see what traffic uses the most bandwidth and I can block that site.""Application Control is fantastic with over 2,500 applications and the granularity that we can either allow people to view but not be able to log on to Facebook; or view it and log onto it if they're in the marketing department, but not play Facebook games. There are all sorts of different options like that. So it's highly granular.""​Monitoring of network activity is included in the box.​""It configures in all-in-one place.​""There is a site-to-site VPN configuration between others people.""After installing the product, we achieved awareness of our data protection needs and email misuse.""They have a reporting system which can store data over a very long period of time. Not many other firewall vendors provide a reporting system, but if they do, like Fortinet does, then you've got buy that as an additional product and that can be more than twice as expensive as the initial investment in the firewall. And without reporting over a long-term period, you're just about wasting your time."

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"One feature that is valuable to me from an implementation point of view is that it's very easy to implement.""There is no lag in service when accessing the internet.""The solution is stable and reliable.""One on the main benefits is protection all time from anywhere.""For our needs, the cloud-native proxy architecture is a very good solution. We are moving away from on-prem appliances and moving more toward cloud-based solutions. Zscaler is a good fit for our strategy. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway.""The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go.""The most valuable features of Zscaler Internet Access are it's on the cloud, high network performance, and the interception of users is very easy.""The URL filtering has been the most valuable feature."

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Cons
"My only complaint about FortiGate is a lack of QinQ VLAN tunneling. I haven't found this feature in any Fortinet product. You can do this on all Cisco routers, including the smaller models. However, QinQ isn't available on the biggest, most expensive Fortinet units. They still don't have that. I think now we're on software version 6.0, and they still haven't found a solution for QinQ. It isn't a dealbreaker, but that's my main complaint.""In the next release, maybe the documentation on how to use this solution could be improved.""One of the problems I was having was with user mapping, and it is an issue for which I have escalated tickets with Fortinet support.""They should offer special pricing to premium partners and customers.""There are some tiny bugs that sometimes affect the operations. In the past revision of it, there was a bug. Because of the bug, we had to downgrade the version. It happened only with the last revision.""Some configuration elements cannot be easily altered once created.""They are doing good, but they can improve the distributor assignment. The availability of the product and the timeline of delivery are the main things. The distribution should be swift, and the distributor should not reach out to end customers directly. They should work as a distributor. There should also be one more local distributor. Currently, there is only one distributor in Pakistan, and the rest of them are in UAE. It is difficult to work with only one distributor. Sometimes, you don't get along with the same distributor, and that's why they should have one more distributor. Their licensing should also be improved. The activation or renewal of the product should be done from the date of renewal, not from the date on which the license expired.""The solution can have more features in a single box that can be multi-applied to integrate everything."

More Fortinet FortiGate Cons →

"Syslog (Dimension) is focused on presentation, but needs more focus on utility like SonicWall syslog (GMS/Analyzer).""The initial setup is neither simple nor complex. If you know the base in networking and how the firewall works, you will be able to figure it out.​""Sometimes we have had issues with stability of the product.""WatchGuard doesn't have a product that allows them to get into the data center. And that's just because there is no hardware to do the job. The software could do it, but there's no hardware that allows that to happen at the moment. So it doesn't scale as well as some other products, that's for sure.""The VPN errors are not helpful when troubleshooting.""I would like them to improve the product's overall protections. This would be good for all product users.""One huge issue with WatchGuard XTM is that I'm not getting reports in a readable format. Readable means, I don't want Excel online. We repeat auditing when we trigger the report or setup calendar. That functionality is what we are looking for from WatchGuard XTM here.""The setting policies need improvement. It needs an easier way to do static NAT and check on what policy is being used for that specific traffic."

More WatchGuard XTM [EOL] Cons →

"If they can also integrate with the multi-factor authentication to prompt users to do another, second-factor authentication, that would be ideal.""The performance needs improvement. Some areas create performance issues and, depending on the use cases, require reconfiguration to perform again.""The price of the solution could be improved.""Sometimes it's not easy to use during large deployments of workstations.""Zscaler does not provide dedicated IPs to each customer. Hence, they share a pool of IPs provided by Zscaler. There is a chance of blacklisting these IPs. I also do not like the multi-management portal.""Zscaler should provide adjacent services, which would be complementary to their current offering that could to be more pragmatic for a customer. For example, if you take Akamai, you get multiple sets of services, all depending on the customer and the strategy and the complexity and the problems. In some areas, they are more varied in terms of coverage.""They block Zscaler IPs when the traffic origin is from Zscaler IPs. They've been blocked by certain government organizations so the end users are not able to visit those websites unless we ask them to unblock those IP. This is a bit problematic.""An improvement would be if they could provide an out-of-the-box experience, like 20 to 30 features all ready to go. In comparison, LogRhythm offers out-of-the-box features. With Zscaler Internet Access, there is firewall IPS, multiple security services, filtering, DLP, and CASB browser isolation. These are things that all users are going to be using. However, when an administrator or architect would start building this, I would definitely need to engage professional services to help clients do it."

More Zscaler Internet Access Cons →

Pricing and Cost Advice
  • "Fortinet has one or two license types, and the VPN numbers are only limited by the hardware chassis make."
  • "These boxes are not that expensive compared to what they can do, their functionality, and the reporting you receive. Fortinet licensing is straightforward and less confusing compared to Cisco."
  • "Go for long term pricing negotiated at the time of purchase."
  • "Work through partners for the best pricing."
  • "The value is the capability of having multiple services with one unique license, not having the limitation per user licensing schema, like other vendors."
  • "Easy to understand licensing requirements."
  • "​We saved a bundle by not needing all the past appliances from an NGFW.​"
  • "The cost is too high... They have to focus on more features with less cost for the customer. If you see the market, where it's going, there are a lot of players offering more features for less cost."
  • More Fortinet FortiGate Pricing and Cost Advice →

  • "Get at least a maintenance contract for the updates and take a larger WatchGuard than you need. A WatchGuard creates new ways to secure your network."
  • "It costs less than the SO works and others (like SonicWall, Cisco, and Barracuda) without increasing so much CPU use."
  • "Like all other manufacturers, there are a lot of features and different pricing. The best is to talk to a representative.​"
  • "The licensing and renewal is very expensive."
  • More WatchGuard XTM [EOL] Pricing and Cost Advice →

  • "​Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).​"
  • "The pricing is an issue. It is expensive compared to other firewalls on the market."
  • "Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
  • "Our monthly fee is around R3000."
  • "The pricing is fair based on its competitive market."
  • "The price is competitive. It's not cheap and it's not expensive."
  • "The pricing for Zscaler Internet Access could be made cheaper."
  • "The price of Zscaler Internet Access should improve, it is expensive."
  • More Zscaler Internet Access Pricing and Cost Advice →

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    Comparisons
    Also Known As
    FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate
    ZIA
    Learn More
    Overview

    Fortinet FortiGate enhances network security, prevents unauthorized access, and offers robust firewall protection. Valued features include advanced threat protection, reliable performance, and a user-friendly interface. It improves efficiency, streamlines processes, and boosts collaboration, providing valuable insights for informed decision-making and growth.

    Small businesses need big security, too, and the WatchGuard XTM Series firewall/VPN appliances deliver that strong protection, but without the hefty price tag. Enterprise-grade security includes full HTTPS content inspection, VoIP support, and optional security subscriptions like Application Control and Intrusion Prevention Service.

    Zscaler Internet Access is a cloud-native security service edge (SSE) platform. Its main purpose is to provide AI-powered protection for all users, all applications, and all locations. The solution replaces other legacy network security solutions to stop advanced attacks and prevent data loss by using a comprehensive zero trust approach.

    Zscaler Internet Access Features

    Zscaler Internet Access has many valuable key features. Some of the most useful ones include:

    • Proxy (native SSL)
    • IPS and advanced protection
    • Cloud sandbox
    • DNS security
    • Cloud firewall
    • URL filtering
    • Bandwidth control
    • DNS filtering
    • Cloud DLP w/EDM and IDM
    • Cloud access security broker (CASB)
    • Cloud security posture management (CSPM)
    • CloudBrowser isolation
    • Cloud secure web gateway (SWG)
    • Zero trust network access (ZTNA)
    • Digital experience monitoring

    Zscaler Internet Access Benefits

    There are several benefits to implementing Zscaler Internet Access. Some of the biggest advantages the solution offers include:

    • Fast access with zero infrastructure: Zscaler Internet Access creates a fast, seamless user experience because of its direct-to-cloud architecture. With no infrastructure, Zscaler Internet Access helps you eliminate backhauling, which improves performance and simplifies network administration.
    • Threat intelligence: By using threat intelligence, Zscaler Internet Access can stop ransomware, zero-day malware, and advanced attacks via Inline inspection of all internet traffic, including SSL decryption, and a suite of AI-powered cloud security services. 
    • Consistent security: With Zscaler Internet Access, your security policy goes everywhere your users go. When you move security to the cloud, all users, applications, devices, and locations remain protected and secure based on identity and context.
    • Hybrid workforce: Zscaler Internet Access enables secure access to all external and internal apps from anywhere, so remote work is not an issue. You can also enforce business policies that follow the user, making security identical regardless of location.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Zscaler Internet Access users.

    A Service Manager at a construction company says, "There are a bunch of different capabilities that are valuable within the platform. We use quite a lot of them, but not everything. The ones that are most important to us are the URL Filtering and the application control. For our needs, the cloud-native proxy architecture is a very good solution. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."

    Owen N., Security Architect at Claro Enterprise Solutions, explains that the solution’s most valuable features include “The integration of the gateway that inspects all ports and protocols. So, there is threat prevention; The cloud sandbox; VNS security; Access control that will protect URL filtering and the cloud firewall; Data protection that will protect your gateway, like your CASB or your cloud DLP; The capabilities of this will point your traffic to Zscaler Cloud.”

    An Architecture Senior Manager at an insurance company mentions, "The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go." He also adds, “The solution provides quick access to cloud services, securing our data and allowing us to inspect all our traffic.”

    Sample Customers
    1. Amazon Web Services 2. Microsoft 3. IBM 4. Cisco 5. Dell 6. HP 7. Oracle 8. Verizon 9. AT&T 10. T-Mobile 11. Sprint 12. Vodafone 13. Orange 14. BT Group 15. Telstra 16. Deutsche Telekom 17. Comcast 18. Time Warner Cable 19. CenturyLink 20. NTT Communications 21. Tata Communications 22. SoftBank 23. China Mobile 24. Singtel 25. Telus 26. Rogers Communications 27. Bell Canada 28. Telkom Indonesia 29. Telkom South Africa 30. Telmex 31. Telia Company 32. Telkom Kenya
    AVG, Cyren, Kaspersky Lab, Lastline, NCP engineering, Trend Micro, Websense
    Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
    Top Industries
    REVIEWERS
    Comms Service Provider16%
    Computer Software Company9%
    Financial Services Firm8%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Educational Organization20%
    Computer Software Company15%
    Comms Service Provider8%
    Manufacturing Company6%
    REVIEWERS
    Financial Services Firm38%
    Logistics Company15%
    Import And Exporter8%
    Healthcare Company8%
    REVIEWERS
    Comms Service Provider30%
    Financial Services Firm15%
    Computer Software Company11%
    Manufacturing Company11%
    VISITORS READING REVIEWS
    Educational Organization20%
    Computer Software Company14%
    Financial Services Firm8%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business48%
    Midsize Enterprise23%
    Large Enterprise30%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise32%
    Large Enterprise41%
    REVIEWERS
    Small Business70%
    Midsize Enterprise21%
    Large Enterprise9%
    REVIEWERS
    Small Business29%
    Midsize Enterprise16%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise28%
    Large Enterprise54%
    Buyer's Guide
    Firewalls
    April 2024
    Find out what your peers are saying about Netgate, Fortinet, OPNsense and others in Firewalls. Updated: April 2024.
    769,976 professionals have used our research since 2012.

    WatchGuard XTM [EOL] doesn't meet the minimum requirements to be ranked in Firewalls while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. WatchGuard XTM [EOL] is rated 8.0, while Zscaler Internet Access is rated 8.2. The top reviewer of WatchGuard XTM [EOL] writes "The multi-layer security of the products are the primary reason we use these appliances, however, the gateway wireless functionality for managing access points leaves much to be desired". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". WatchGuard XTM [EOL] is most compared with , whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and Appgate SDP.

    We monitor all Firewalls reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.