G Suite Enterprise Room for Improvement

Principal Owner at a tech services company with 1-10 employees
If I were to think about what could be improved for G Suite for business, if you're talking about automated processes or that kind of functionality, that would be great. If there were pre-programmable items, I think that would be very helpful for me. For instance, there's a lot of steps that I take to line up an agreement. I get a signed agreement, I scan it, it goes onto my computer (which is OneDrive), and then I need to open my email and email my administrator. That's a pretty repetitive task. If it is easier to create automated-type items or templated forms, that would be fantastic. The solution is not user-friendly and it doesn't integrate that well with Microsoft Office, which is one of the bigger business apps on the market, compared to Google Sheets and applications of that sort. There needs to be more intuitive support on offer. I want to integrate more features into my business to get more use out of the solution without having to take hours and hours of time that I just don't have. How to integrate what and where requires research. I don't want to research how to work the solution. I want it to be clear about what it is I can build out and how to do it quickly. If there was a better way to integrate the solution into all of my other devices, like my phone, I'd be happier with it. I'm using a Microsoft Surface Pro 3 device. If there was a way for all of this to be vertically integrated with Chat, Hangouts, and all the different items associated with the solution, where it would be in one place rather than all over, that would probably make it easier, and make it feel more integrated. I also do not like how Google tracks every email I send. With Google, I used to have to log in and pull it up and do everything on a webpage. I just find it much easier to work right off the desktop rather than on a web page, which is why I prefer the Microsoft Office suite. View full review »
Manager at Zeste Informatique
Compared to Office 365, you lose many functionalities. For Example, G Suites cannot share contacts between users. With Office, particularly with Outlook, people are not using labels but folders. They tend to create folders in folders, and this fails the mailbox migration. When migrating, we were using iMac migration and people were using special characters in their subfolders. If you use a name with a special character like a slash in the folder, it will crash the migration, with no warning. There is no pre-warning or anything to tell you that if you use characters in a file name that it will crash the migration. There should be some kind of warning, notification, or awareness regarding bad practices. There should be a check of the account that you have to migrate that tells you if the Unicode Encoding of the subfolders is valid, and that bad names won't work. To find the webpage information regarding the migration with email servers, you have to search the website documentation to locate it. This information should be on the front page. When you migrate with Gmail, there is a lot of information with different functions of what we lost and what we will get. Office or iMaps and several other service line products are displayed as part of it. This section is large and should be in the frontline of the documentation. In the search, whenever you type migration with Gmail or G Suite, it should be on the first page. In the next release, personal contact sharing should be included. With Google, you can share documentation, presentation links, almost everything, but not contacts. View full review »
Steven Wilson
Founder CEO at Stacqdale
Better integration without visual misrepresentation with the Microsoft suite is required. Right now, I'm paying for everything from my website and everything else under Google suite. I really like it. However, on occasion, when I have to interact, especially back and forth, and particularly on legal terms documents, there's always some formatting or structural issues between G Suite documents and Microsoft Word, for example. When you're copying files from one location to another and they say, "Oh, there are already files there. Would you like to just overwrite them? Or would you like to choose them one by one?" I would like, when I'm looking to integrate with a Microsoft user, to be able to make my selections on a selection by selection basis, and then be able to save that as a configuration for that communication between myself on G Suite and them on Microsoft Office. That would be an amazing feature. View full review »
Learn what your peers think about G Suite Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: June 2020.
431,081 professionals have used our research since 2012.
Vinay Mistry
Founder & MD at Coequal Associates Private Limited
There are quite a few things missing in G Suite. It can create a barrier to some features so that for a particular presentation we might have to move to Microsoft PowerPoint for a presentation. Also, some years ago, the Google Sites were very customizable but now they've become a bit compact, and we don't have the same number of plugins and customizations available. Those are two issues we face. For additional features, we currently face a problem with the lack of a remote desktop option. It means that if we're collaborating, I cannot access your desktop the way it can be done with Skype or Microsoft Teams. It's a feature that's used regularly and that's important to all of us and should be something they include in the next release. View full review »
Director Of Information Technology at a tech services company with 201-500 employees
Their tool called Sheets is the counterpart to Excel but it doesn't have the same functionality that Excel would have. So usually if somebody needs to go back to Excel or Office, it's because of Excel. They should incorporate some of the formulas, the ability to pivot tables. For our finance team, anything that requires higher cap calculation or data analytics isn't as good in Sheets as it is in their counterpart tools. View full review »
Jacky Hood
CEO at FieldDay Solutions, Inc.
The problem with the presentation is that if you upload a Microsoft PowerPoint presentation and you convert it to Google presentation, the slides or pictures, their images are not editable. You can't edit the slides that you brought in. They're just images. That's a big defect in this. That's why we almost never use it because it converts Microsoft slides into pictures. Another thing that would be nice is to have more storage because each person has 15 gigabytes and I just hit 90% again. Then I have to go in and delete a bunch of emails and I hate losing my old emails, but I don't have any choice. That's the limitation. View full review »
IT Manager at a tech services company with 1,001-5,000 employees
I would ideally like to see a common space in the product where all the tools are shared within the same facility, something similar to Microsoft Teams, where all solutions are provided in one site. That would be a major improvement and an additional feature that would improve the product. View full review »
Sagar Tondlekar
IT Manager at KEF Holdings Limited
I have had issues with my Google Address Book. I have an address book and it is available to everyone but I cannot add additional users. In Microsoft Outlook, I could easily share certain contacts with other members of my team but I cannot do so on G Suite. Also, 90% of the world is still using MS Outlook, so more users need to convert to the G Suite side. View full review »
Ethan Thompson
Despite being an excellent platform, I would very much like Google Docs to be more compatible with Microsoft Word. View full review »
It takes a long time to import the data from G Suite into another platform. Also, the overall price per user is too high. View full review »
Lead Consultant at a computer software company with 1,001-5,000 employees
The Google Slides should be able to be available in a "read-only" format, even if they are downloaded. Currently, when you share a slide, it can be edited or even downloaded and edited. We'd prefer it if there was a way to protect them from being tampered with. The user interface, especially on Google Drive, could be better. View full review »
IT Director at a analyst firm with 201-500 employees
The price could be reduced. View full review »
Learn what your peers think about G Suite Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: June 2020.
431,081 professionals have used our research since 2012.