Vice president for IT at a performing arts with 51-200 employees
Real User
Top 10
Simple, manageable, scalable, stable, and straightforward to set up
Pros and Cons
  • "What I found most valuable in Meraki SD-WAN is its simplicity. I also like its manageability."
  • "The only area for improvement in Meraki SD-WAN is its licensing model, as well as its cost structure."

What is our primary use case?

We used Meraki SD-WAN for connectivity between our stores, primary data center, and service locations.

How has it helped my organization?

Meraki SD-WAN improved the way my company functions because it allowed quicker time to market for connectivity, efficacy, and security. It also contributed to better expense management in terms of not using dedicated services, instead utilizing more public cloud services to establish connectivity.

What is most valuable?

What I found most valuable in Meraki SD-WAN is its simplicity. I also like its manageability.

What needs improvement?

The only area for improvement in Meraki SD-WAN is its licensing model, as well as its cost structure.

Buyer's Guide
Meraki SD-WAN
April 2024
Learn what your peers think about Meraki SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,740 professionals have used our research since 2012.

For how long have I used the solution?

I have three to four years of experience with Meraki SD-WAN, and I used it in the past year.

What do I think about the stability of the solution?

Meraki SD-WAN is a stable solution. It had well-managed updates that created a pretty stable and manageable environment overall.

What do I think about the scalability of the solution?

Considering the number of locations where Meraki SD-WAN was used, I found it scalable.

How are customer service and support?

I would rate Meraki SD-WAN technical support as four out of five.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We didn't use other solutions apart from Meraki SD-WAN.

How was the initial setup?

Meraki SD-WAN had a straightforward setup.

What was our ROI?

I've seen ROI from Meraki SD-WAN.

What's my experience with pricing, setup cost, and licensing?

I don't have information on the exact cost of Meraki SD-WAN, but I'd rate it a three out of five, just because the licensing model is very much associated with the Meraki solution. Meraki has its own pricing model.

Which other solutions did I evaluate?

Other solutions were evaluated, but I can't recall which ones off the top of my head.

What other advice do I have?

Thousands of people used Meraki SD-WAN within the company. Meraki SD-WAN had a substantial deployment because the company I was in had quite a few locations. Hence, about fifteen to twenty people took care of the deployment, but to maintain and monitor Meraki SD-WAN, a minimum of two people would suffice.

There's no plan to increase Meraki SD-WAN usage because of the current economic conditions.

I'd recommend Meraki SD-WAN to others because it's easy to deploy and manage, but my advice is to be aware of the licensing and cost structure of Meraki SD-WAN.

My rating for Meraki SD-WAN is eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Production Operator at Al Ghurair Investments
Real User
Top 10
Easy to manage with zero-touch configuration and good security features
Pros and Cons
  • "I can manage it very well and in a very easy way."
  • "We'd like features that provide more transparency when there are issues. Right now, it's hard to get clarity on problems. We need more visibility."

How has it helped my organization?

There is no comparison with a normal broadband connection versus one that is the dedicated connection that we have. We have saved a lot of money after deploying Cisco Meraki.

What is most valuable?

We have many businesses in geographical locations, and due to this, we need it in many different locations. It has become very easy for us to deploy these products. They claim that it is zero-touch configuration. That is true. Suppose if I want to deploy this product in Manila, I don't have to have this product in my hand in the wire and I don't need to go to Manila. It's not like that.

It can be delivered to them and as soon as they plug it we can push the configuration. That is the beauty of this SD-WAN technology that we have.

The solution is helping me, not only for side-to-side connectivity but also for defining different VLANs, different networks, between the firewalls. I can do firewalling between these networks.

I can manage it very well and in a very easy way. This is from the technical perspective.

After deploying Meraki, we have a drastic fitting on connectivity because before Cisco Meraki, we used to have a physical broadband internet connection and it is very, very expensive in Dubai.

The security firewall features that are embedded in the product is very good. The security, including the internal threat protection, the IPS, or the advanced threat admin, are very good. 

The hardware is okay as compared to any other product.

What needs improvement?

The advanced license is expensive. Part of the cost involved is high. If you are only a small or medium business, it may not be the best option. For branch divisions, yes. This is a very useful product and I don't have any problem with the CAPEX however, I have a problem with the OPEX as the OPEX part of the advanced license is quite expensive. 

We'd like features that provide more transparency when there are issues. Right now, it's hard to get clarity on problems. We need more visibility.

For how long have I used the solution?

I've been using the solution for three years at this point.

What do I think about the stability of the solution?

The solution is quite stable. There aren't bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

It's scalable.

We might have a plan to extend to maybe a hundred percent more sites within 2021. Hopefully, within this year, we will add almost double the size that we have right now. Currently, we have a total of 1200 employees that will double to 2400 and they each have their own devices. There are other guest users as well. There might be 4000 unique devices that need coverage.

How are customer service and technical support?

The technical support isn't always ideal. Occasionally, we are unable to understand what is happening. When we escalate the matter, the response that we get from Cisco is not satisfactory as sometimes they are depending on the log, and sometimes they are depending on what is connected to a device, for example, and any cascaded device connected to it. They will say that maybe it is because of the device that it's connected on. They seem to have difficulty pinpointing the issue at hand.

Which solution did I use previously and why did I switch?

Before using Meraki, we had the 1900 series of Cisco, and before we were using it with a DMVPN. This was the technology that was there before. We've always used Cisco.

How was the initial setup?

The initial setup is straightforward. However, it depends on how you are setting it up. There are companies that do a very basic setup, and with a basic setup, anyone can do it. Even if you are not a technical person you can do this. It's very, very easy with zero-touch configuration. 

That said, when it comes to full functionality, in our case, we are completely using all of the features. We're doing integrations and using authentication and group policies and the advanced treatment events, and firewall rules, as well as traffic shipping rules. All of these are different. It's a bit more of a complex process.

We're working with a DNS Umbrella. When it comes to that much functionality, it is not easy, actually. It's not a basic thing. You need some experts to do the installation configuration.

While they've made it pretty user-friendly, they've also made it in such a way that handicaps IT staff. YOu always have to escalate issues to Cisco to get it sorted.

Once you get over the first implementation and move to configuration, it's pretty easy.

YOu only need one person to handle the deployment process.

What about the implementation team?

I tend to handle the implementation and configuration. I'm well-versed in Cisco. I don't need a consultant or integrator to assist me.

What other advice do I have?

We are a customer and end-user.

We have an SD-WAN technology that works on Cisco Meraki with MX appliances. Then we have a core appliance, from Core/Distribution and edge. These are all HP routers.

We are using the latest version of the solution. We get automatic updates to the latest versions.

While the solution is on-premises, it can be managed on the cloud.

I would recommend the solution. I'd rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Meraki SD-WAN
April 2024
Learn what your peers think about Meraki SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,740 professionals have used our research since 2012.
Rahul Jadhav - PeerSpot reviewer
IT Infra-Principal Engineer-Network at Shipco IT Pvt Ltd
Real User
Top 20
The traffic shaping feature is valuable and we can enable per-client bandwidth, but it needs to support more internet lines
Pros and Cons
  • "The best feature we're using is the packet shaping."
  • "The product should be able to support more than three internet lines."

What is most valuable?

The best feature we're using is the packet shaping. We can feed the traffic shaping rules according to our requirements, so if we need application-based packet shaping, we can configure it. If we want URL-based traffic shaping, we can do that too.

Also, we can enable per-client bandwidth according to our requirements. 

What needs improvement?

The solution can only support two up-links, so if you have three internet lines, there is not a provision to connect the third internet line. There is a provision to use the cellular data like a dongle, and you can use that dongle to connect the third line. We need that feature because we need to have three internet lines. The product should be able to support more than three internet lines.

For how long have I used the solution?

I've been working with Meraki for the last four and a half years. 

What do I think about the stability of the solution?

It is stable for my business requirements. Some of our locations are assembly branches, so we use MX60 at those locations. We use that effective product for user compatibility, and we haven't had any issues.

What do I think about the scalability of the solution?

The solution is scalable. We have 100 locations using this solution. 

How are customer service and support?

We had a licensing issue, so we contacted the support team and got a response. I would rate their help as a four out of five. 

Which solution did I use previously and why did I switch?

Previously, we were using the MPLS network. We then removed the MPLS network and installed Meraki products, which are compatible with this technology, so that's why we're using this product now. 

How was the initial setup?

The initial setup is very easy, you just need to configure the IP addresses, gateway, subnet mask, and DNS. Once it's connected to the internet, you have to claim the device on the dashboard, and then the dashboard will automatically show if it's online or not. Once it is online, you can configure the policies, as per your requirements, through the dashboard. The remaining part of the setup can be performed and configured on the dashboard.

It takes around 15 to 20 minutes to configure it. 

What's my experience with pricing, setup cost, and licensing?

We have a yearly license. 

What other advice do I have?

You can use this solution for SMB branches according to your requirements. At this time, you cannot use Meraki on a single device, so suppose you have a core suite, distribution suite, and access suite. If you're a data center, you cannot use the solution at this point.

I would rate this solution as an eight out of ten. It is very user-friendly, and it doesn't take much time to configure the simple dashboard.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Field service manager at reduno.com
Real User
User-friendly with affordable pricing and good stability
Pros and Cons
  • "We have found the scalability to be good."
  • "We have a lot of problems with distribution. The late deliveries likely have to do with the time it takes for the fabrication of components. It is a principal problem at this moment."

What is our primary use case?

The solution is used principally to have high availability services, high-quality services, and communication with two or more service providers in the same place.

What is most valuable?

The administration in the cloud that Merakioffers is great.

The solution is user-friendly.

Its integrations are good.

We haven't had any issues with customization.

Overall, it's a good product.

The product is easy to deploy.

We have found the scalability to be good.

The solution is stable. 

Pricing is very affordable. 

What needs improvement?

I do need to explore the solution a bit more before really finding fault in anything.

The distribution could be improved. We have a lot of problems with distribution. The late deliveries likely have to do with the time it takes for the fabrication of components. It is a principal problem at this moment.

It would be helpful if there was reporting. I'd like to be able to hand reports related to performance right over to clients. 

For how long have I used the solution?

I've used the solution for maybe a year or a year and a half at this point. 

What do I think about the stability of the solution?

Overall, the solution has been stable. It doesn't crash or freeze. There are no bugs or glitches. It's pretty reliable. 

What do I think about the scalability of the solution?

Our company has many projects that employ Meraki's SD-WAN.

The scalability of the product is quite nice. 

How are customer service and support?

I haven't dealt with technical support. However, MEWraki is pretty simple to use, and therefore, we haven't really needed support from Cisco. 

How was the initial setup?

The initial setup is fairly straightforward. It's not overly complex. 

Deployment would take a week or two at a maximum. It depends on the customer's requirements. 

What about the implementation team?

As a service provider, we install SD-WAN services in the sites of our customers.

What's my experience with pricing, setup cost, and licensing?

The pricing is pretty reasonable. 

What other advice do I have?

I'm a Cisco distributor in Mexico. We are a service provider. We install SD-WAN services in the sites of customers.

We have multiple deployments, both on cloud and on-premises. 

I'd recommend the solution. the management is easy and the solution is pretty reasonably priced.

I would rate the solution at a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
IT Manager at Farmacias Benavides SAB de CV
Real User
Scalable, reliable, and simple setup
Pros and Cons
  • "Meraki SD-WAN is scalable."
  • "The security could improve in Meraki SD-WAN."

What is our primary use case?

We use Meraki SD-WAN for SD-WAN and WiFi.

What needs improvement?

The security could improve in Meraki SD-WAN.

For how long have I used the solution?

I have been using Meraki SD-WAN for approximately three years.

What do I think about the stability of the solution?

The stability of Meraki SD-WAN is good.

What do I think about the scalability of the solution?

Meraki SD-WAN is scalable.

We have approximately 5,000 people using this solution in my company.

How are customer service and support?

The support that is provided by Meraki SD-WAN could be improved by providing help with security.

How was the initial setup?

Meraki SD-WAN has an easy installation.

What other advice do I have?

I would recommend this solution to others, it is very good.

I rate Meraki SD-WAN a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Dan Brunnquell - PeerSpot reviewer
Director Of Information Technology at a financial services firm with 11-50 employees
Real User
Top 5
Allows you to control and direct traffic flawlessly
Pros and Cons
  • "The advantage you have with Cisco Meraki is that they take a lot of that complexity out of the backend."
  • "There are literally things you cannot do at this point in a graphical user interface that can be done from a command line."

How has it helped my organization?

The advantage of Cisco Meraki is that they take the complexity out of the backend, they do it for you. One of the reasons that we switched to Meraki SD-WAN, was because they have a feature called Auto VPN.

What is most valuable?

I have to keep the operating systems on my switches and routers current and to do that with any other piece of equipment, would literally require me to download the newer operating system. I'd have to get a TFTP server setup to transfer that image over to the appliance. By the time I'd finish, even on the five sites that I have, that's five routers and seven switches.  A combined or aggregated downtime across the sites, potentially of six hours. Whereas now I can schedule the update for the middle of the night or anytime, and it happens on its own.

The portal updates and reboots the device and off it goes. I don't even have to be connected to do it, it just happens. That is of value to me that nobody else is promoting. Between the Auto VPN and the update of the operating systems to keep current, those are the key features.

The network insight and reporting are great.

What needs improvement?

There are literally things you cannot do in a graphical user interface that can be done from a command line. Certain commands that you can issue to any device from a command line are basically explicit; the same as a server or any other IP or any computer-related piece of hardware. If you can get to the command line, you can give it explicit instructions that basically tell it to do something that's hard to describe in a graphical environment. Periodically, there are some issues that you have to figure out how to work around.  That's a very technical thing, most people won't run into it. 

For how long have I used the solution?

Six years.

How are customer service and technical support?

Excellent.

How was the initial setup?


The wide-area network side of the setup was pretty straightforward. I picked up some little details here and there that I wasn't aware of. I had been playing with their equipment for probably a year and a half to two years before I implemented it here. But not for wide-area networking.  With some assistance from Cisco Meraki, as soon as I added appliances, literally within 15 minutes, the site is meshed into the WAN.

Now, since rebuilding the WAN with Cisco Meraki, I keep a cold standby in the closet. All I have to literally do is go to the portal, assign the license to it, and tell it that this is going to replace a defective unit at another site.  I plug that device in, within 15 minutes it will take over. So I'm no longer dependent on an outside resource to get our network up and running again.

That's what's important to me. Is there better equipment out there that can handle more bandwidth and maybe do more things? Yes, but I do not have the bandwidth and may be losing other benefits.

What about the implementation team?

The portal is hosted by Cisco Meraki, it's in their servers someplace. The way routers and firewalls typically are managed, is the way it's been done forever. The way the purists want to do it is via direct access to the unit. Going from unit to unit, configuring and troubleshooting, and doing all the magic. With Meraki, you cannot do an internal configuration from the unit directly. The advantage of this is that the configuration on the device is encrypted. Nobody can walk up to it and reconfigure it. Nobody can gain remote access into it and reconfigure it. So in my mind, the security profile on the unit is actually more secure.

But then, once the unit is installed and assigned to your organization, it's registered in the portal. From there you look at each device and define what it can do, which is the essence of software-defined networking. The portal allows you to configure security, connectivity and filters.  Changes in the portal are communicated to affected devices in a matter of minutes.

What's my experience with pricing, setup cost, and licensing?

I don't know that it's cheaper, but for the Auto VPN and automated updating, it's a time saver for a smaller IT team.

What other advice do I have?

On a scale from one to ten, I would give Meraki SD-WAN a rating of ten — it's been working flawlessly for us.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
DharmeshPatel - PeerSpot reviewer
Founder & CEO at 7Array Solutions private limited
Real User
Top 5
Can integrate multiple stacks and have single-pane-of-glass accessibility
Pros and Cons
  • "The features of SD-WAN are very appealing because you have a centralized dashboard and multiple options to terminate. You have an internet leased line, which means that you can connect your broadband and 3G and 4G cellular networks on the same router. This makes it easy for us to manage everything on a single dashboard. That is, you can integrate multiple stacks in such a way that you do not have to maintain any other dashboard. You get single-pane-of-glass accessibility with Meraki."
  • "Meraki is lagging behind in using a single pipe from service providers. That is, it would be good if they could use both the internet leased line and broadband connectivity."

What is our primary use case?

We use it to provide our customers with a single dashboard for visibility, monitoring, and control across the networks. It makes it easy for us to integrate particular services with the customer's overall requirements.

What is most valuable?

The features of SD-WAN are very appealing because you have a centralized dashboard and multiple options to terminate. You have an internet leased line, which means that you can connect your broadband and 3G and 4G cellular networks on the same router. This makes it easy for us to manage everything on a single dashboard. That is, you can integrate multiple stacks in such a way that you do not have to maintain any other dashboard. You get single-pane-of-glass accessibility with Meraki.

What needs improvement?

Meraki is lagging behind in using a single pipe from service providers. That is, it would be good if they could use both the internet leased line and broadband connectivity.

In a future release, I would like to see integration with a security solution like Cisco Umbrella. This will give complete visibility on a single dashboard.

For how long have I used the solution?

We started using this solution six months ago.

The data plane is installed on-premises, and the management plane is in the cloud.

What do I think about the stability of the solution?

It's very stable, and the overall cloud availability or management plan availability is almost 99.5%. It is absolutely awesome.

What do I think about the scalability of the solution?

You can scale it at any level; there is no limit to the scalability. The best part is that it can be managed remotely. You do not have to send in an engineer. You just have to send the box to the customer, and they just have to plug it into the network. You can configure Meraki devices right from the workplace.

How are customer service and support?

The technical support for this solution is absolutely superb. It's available 24/7. If our engineers are facing any issues, technical support is always available.

The replacement cycle is absolutely superb. Cisco support is globally number one, and I would give them a ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is very simple.

What's my experience with pricing, setup cost, and licensing?

The price can vary depending on the challenges that you need to address. When you look at the stability and reliability against the price, you absolutely get the value for the price.

What other advice do I have?

I would recommend Meraki SD-WAN to those who have multiple sites across several different geographical locations and to those who really want to connect their branch offices, their depos, their factories, etc.

On a scale from one to ten, I would rate Meraki SD-WAN at nine.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Associate Senior Researcher at a comms service provider with 10,001+ employees
Reseller
Responsive Support, robust, and easy to deploy, but the security is minimal and needs to be enhanced
Pros and Cons
  • "I like the entire set of features and the analytics."
  • "Meraki offers the client basic security, it is not the same as what FortiGate is offering."

What is our primary use case?

We are resellers. We provide solutions including Meraki SD-WAN to our clients.

What is most valuable?

I like the entire set of features and the analytics.

What needs improvement?

If you compare Meraki with other solutions, the level of security is minimal.

The security needs to be improved, which is why we also use FortiGate. Meraki offers the client basic security, it is not the same as what FortiGate is offering. The customers question the security as they see that they have some loopholes. They feel that a hacker can easily enter your data. When you operate the network to the family, on the outside a hacker can see the IP address inside the network.

Customers will request a firewall to protect the network.

I would like to see Meraki include firewall security. Also, they should have encryption inside the router to make the data secure.

For how long have I used the solution?

I have been working with Meraki SD-WAN for more than three years.

We are using models MX64 and MX100.

What do I think about the stability of the solution?

So far it has been stable. We have no issues with stability.

What do I think about the scalability of the solution?

Currently, we have 10 customers who each have 30 to 50 clients using Meraki SD-WAN.

How are customer service and technical support?

Technical support is good.

When we have encountered problems, technical support has been quick to respond.

Which solution did I use previously and why did I switch?

We are also working with Fortinet.

How was the initial setup?

It is easier to deploy Meraki when you compare it with FortiGate.

What other advice do I have?

Meraki SD-WAN is better suited for customers who have small branches, who don't have secure data to be transferred.

Meraki is not suitable for companies that require high security.

I would rate Meraki SD-WAN a six out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
PeerSpot user
Buyer's Guide
Download our free Meraki SD-WAN Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Meraki SD-WAN Report and get advice and tips from experienced pros sharing their opinions.