System and Network Administrator at a pharma/biotech company with 501-1,000 employees
Real User
Manageable from the cloud, very stable, and easy to set up
Pros and Cons
  • "The centralized console manageable from the cloud is one of the advantages."
  • "There should be a few more options for security parameters. It is currently not very customizable. It should be a little bit more customizable."

What is most valuable?

The centralized console manageable from the cloud is one of the advantages.

What needs improvement?

There should be a few more options for security parameters. It is currently not very customizable. It should be a little bit more customizable. 

For how long have I used the solution?

I have been using this solution for around four years. I am currently using its latest version.

What do I think about the stability of the solution?

It is very stable.

Buyer's Guide
Meraki SD-WAN
April 2024
Learn what your peers think about Meraki SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,236 professionals have used our research since 2012.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and support?

Their support is good.

How was the initial setup?

It is very simple.

What other advice do I have?

I would rate it a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Samuel-Emesoronye - PeerSpot reviewer
Team Lead at a tech services company with 51-200 employees
Real User
Easy to manage, helps to optimize and prioritize network traffic
Pros and Cons
  • "The most valuable feature is application performance monitoring and being able to browse packets dynamically based on priorities."
  • "The port density should be improved because this solution is limited to two."

What is our primary use case?

We are a tech services company and the Meraki SD-WAN is one of the solutions that I provide to my customers and have experience with.

How has it helped my organization?

One of my clients was able to optimize their traffic by having the Meraki device direct all of their branch traffic through the DIA (direct internet access), rather than through the WAN. The WAN was corporate-wide, meaning that prior to using this solution, all of the branch traffic had to be routed through there.

What is most valuable?

The most valuable feature is application performance monitoring and being able to browse packets dynamically based on priorities. For instance, I have a customer that has multiple connectivities across five different sites and they wanted to leverage SD-WAN for business and application intelligent routing. They wanted to be able to assign higher priority to packets that originate from mission-critical applications.

What needs improvement?

The port density should be improved because this solution is limited to two. We are getting more and more use cases where clients have more than two internet connections and require more than two ports. There should be three or four ports. It is possible to work around this limitation by using a layer two switch, but it does not provide the same flexibility as the statically assigned port.

The price of this solution is too high for smaller companies in Africa, where it is the enterprises that can afford it.

What do I think about the stability of the solution?

Meraki SD-WAN provides a very stable environment.

For example, when I travel out of my city, I still have remote access to my Meraki device. I can access things like my camera feed, I can see my dashboards, and I can manage users. The connection is almost always on, 24/7, with no downtime. In cases where there is downtime, it is almost always a problem with the provider and not the Meraki device.

How are customer service and technical support?

The technical support from Meraki is fantastic. I do, however, see a bit of resentment when it comes to trying to integrate Meraki with other products such as Cisco ASA or Fortinet. I can understand it because they probably don't have much experience with the products from other vendors. When it comes to supporting their own product, they do a fantastic job.

How was the initial setup?

This is a very straightforward deployment, especially compared to some of the other solutions that I have worked with.

The length of time required for deployment depends on the level of complexity and the environment. I've had some locations where it has taken three weeks, although two or three days is usually enough, once the design phase is concluded.

What's my experience with pricing, setup cost, and licensing?

Meraki solutions come with a choice of several different subscription options including one year, three years, five years, seven years, and ten years.

What other advice do I have?

Overall, this is a very good solution. I like products where you can deploy them and then go to sleep because they are watertight. It isn't going to give you headaches from support calls at 3:00 AM from a customer saying that the site is down. I definitely recommend that people look at the advantages of Meraki, and in particular, the Meraki SD-WAN because of the access to the cloud management interface.

If you ever had a problem with SD-WAN then you do not have to drive to the corporate head office or use a VPN. You can always access the dashboard from anywhere, as long as you have the required privileges on the portal.

The only complaints I have are about the port density and the pricing. They are doing a fantastic job, although there is always room for improvement.

I would rate this solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Meraki SD-WAN
April 2024
Learn what your peers think about Meraki SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,236 professionals have used our research since 2012.
Solution Architect at a comms service provider with 1,001-5,000 employees
Real User
Simple to use, has a good outer VPN, and the dashboards are user-friendly
Pros and Cons
  • "The dashboard is user-friendly. It's very simple to use."
  • "The solution could be improved if it added more features, especially monitoring and reporting features."

What is our primary use case?

We primarily use the solution for two purposes. One is to connect the different locations, and the other is for security.

What is most valuable?

The outer VPN is the solution's most valuable feature.

The dashboard is user-friendly. It's very simple to use.

What needs improvement?

The solution could be improved if it added more features, especially monitoring and reporting features.

For how long have I used the solution?

I've been using the solution for two to three years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The scalability is okay, but the solution is much more suited to small and medium-sized companies and isn't really suited for large ones. If you have 500 to 1000 or 2000 people it's okay. For a large international company, it's not the right product. At the moment, we have about 2-3,000 users on the solution.

How are customer service and technical support?

The technical support has been very good. We're satisfied with the level of service they offer.

How was the initial setup?

The solution is straightforward. As long as you can get all of the required information from the client, it's very easy. 

How long it takes to deploy depends on the requirements. It can vary. To configure it is easy, but in most cases, we don't get all the information from the customer which can hold things up a bit.

We have about 20 people for deployment and maintenance.

What about the implementation team?

We handle the deployment ourselves.

What's my experience with pricing, setup cost, and licensing?

Licensing is on a monthly basis. There are also fees for technical support.

What other advice do I have?

We're a Cisco partner.

I'd rate the solution eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Senior Network Engineer at a tech services company with 1,001-5,000 employees
Real User
Top 5
Good performance, great for smaller business, with excellent user interface
Pros and Cons
  • "The most valuable feature is the single management plane dashboard. Our organization has a global site, we have separated the area, and we have more than five hundred small sites around the world."
  • "I would like to see more flexibility in our choices of customization for our needs."

What is our primary use case?

Our primary use case is to break out the traffic at the local location and for the center line management. We want to have these two main objectives, breakout traffic, local traffic, and single management.

What is most valuable?

The most valuable feature is the single management plane dashboard. Our organization has a global site, we have separated the area, and we have more than five hundred small sites around the world.

What needs improvement?

I would like to see more flexibility in our choices of customization for our needs.

For how long have I used the solution?

I have been using Meraki SD-WAN for several years.

What do I think about the stability of the solution?

There is definite stability with good performance.

What do I think about the scalability of the solution?

There is good scalability. We have a variety of users. Generally from five to two hundred.

How are customer service and support?

When we consider technical support I would rank them an eight out of ten.

How was the initial setup?

The initial setup is straightforward and easy.  The deployment could take anywhere from one day or longer depending on the integration that was necessary.

What about the implementation team?

We did the implementation through the in-house or internal team.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable and we can choose the software or the feature.

What other advice do I have?

I think Meraki SD-WAN is good for five hundred end users or smaller. If they are larger than this I would recommend other solutions for enterprise scenarios. I would rate Meraki SD-WAN an eight on a scale of one to ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Solutions Architect at a tech services company with 501-1,000 employees
Reseller
Simple and clear to use, and the technical support provides quick assistance
Pros and Cons
  • "In my experience, Meraki is very easy, simple, and clear to set up and use."
  • "There is a point in a very large organization where you hit the VPN limit, or tunnel limit."

What is our primary use case?

We are a reseller and Meraki SD-WAN is one of the products that I design and offer to my customers.

Meraki SD-WAN is used to connect office branches.

How has it helped my organization?

When I design solutions for my customers, I prefer to offer them a Meraki product to use in their environment.

What is most valuable?

In my experience, Meraki is very easy, simple, and clear to set up and use.

From my clients, I've heard that the most valuable feature is the simplicity.

What needs improvement?

There is a point in a very large organization where you hit the VPN limit, or tunnel limit.

For how long have I used the solution?

I have been working with Meraki SD-WAN over the course of approximately five years.

What do I think about the stability of the solution?

The feedback that I have received is that it's a pretty stable solution.

How are customer service and support?

When you log a support case with Cisco, they provide quick assistance.

I have not dealt with technical support myself but from the technical staff that we have, it sounds like the support is good.

How was the initial setup?

The feedback that I have received is that it's pretty easy to deploy.

The orchestrator is hosted by Cisco and the platform is hosted by Meraki.

What about the implementation team?

We have an in-house team that is responsible for deployment.

What's my experience with pricing, setup cost, and licensing?

The licensing model is a fair one, although having the hardware means nothing without the license. You need to continue to pay licensing fees.

What other advice do I have?

My advice for anybody who is considering this product would vary depending on the environment. I would make sure that if the customer is using a more mature firewall capability, to verify that Meraki can address some of those features. I would want to see what the customer is accustomed to in terms of functionality and that they don't downgrade.

I would rate Meraki SD-WAN and eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Network and Cyber Security Presales Engineer at a tech services company with 11-50 employees
Reseller
Offers good optimization, load balancing, and auto VPN features
Pros and Cons
  • "The Meraki SD-WAN solution is simple to deploy."
  • "They stopped doing WAN optimization as a feature set, which is lacking. They need to relook at that and consider WAN optimization as an option."

What is our primary use case?

The primary use case of this solution is for optimization, load balancing, and the different end links. We have a variety of customer enterprises that consist of small, medium, and large-size enterprise customers. More of our clients are moving to direct internet access, so we are getting rid of the current MPLS solutions.

What is most valuable?

The most valuable features are the traffic shaping, the security that is built into the routers on MX, they have a lot of customer performance classes, the visibility, and the auto VPN features.

What needs improvement?

They stopped doing WAN optimization as a feature set, which is now lacking. They need to relook at that and consider WAN optimization as an option. 

I know that they have improved the security and have taken that off and that to me is critical on the MX. That's where they lack.

The reporting needs to be looked at. It needs to be more granular. The reporting on the actual solution isn't what the customers are wanting to get.

Scalability could improve to accommodate a larger enterprise.

In the next release, I would like to see the WAN optimization.

For how long have I used the solution?

I have been using this solution for twelve years.

What do I think about the stability of the solution?

This solution is stable and I have not found any issues in particular.

What do I think about the scalability of the solution?

This solution is scalable. It is not complex. On the Mx side, it could be a room for a high-end device and the highest you get is MX 450. It is scalable but it could improve for a larger enterprise.

How was the initial setup?

The initial setup of this solution is easy. It is very intuitive when it comes to setups.

The deployment is very quick. We managed to roll out one hundred and sixty branches in a matter of a couple of months.

What was our ROI?

I don't deal with technical support directly, as I am on the design and retail side of things. As far as I understand, the technical support has been fairly competent. There haven't been any issues.

What other advice do I have?

The Meraki SD-WAN solution is simple to deploy.

You have to plan well and look at creating policies and create your templates prior to the installation.

What we found, was that while we were doing the implementation we were doing a lot of work. If we had planned before the actual implementation, then the entire rollout would have been much simpler.

The setup is simple but it terms of deployment, it is better to create your policies and the planning needs to be done prior to the actual deployment.

I would rate this solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
PeerSpot user
TEDDY LLANO - PeerSpot reviewer
Technical Lead at Yssy
Reseller
Top 10
User-friendly interface and available in the cloud or on-premise
Pros and Cons
  • "The most valuable feature of Meraki SD-WAN is its user-friendly interface."
  • "Some of the on-premise security features of Meraki SD-WAN are on the cloud and some of my customers do not want to use the cloud. They should have on-premise security features for those that do not want to use the cloud."

What is our primary use case?

Meraki SD-WAN can be deployed on-premise or in the cloud.

I am using Meraki SD-WAN for small to medium-sized customers.

What is most valuable?

The most valuable feature of Meraki SD-WAN is its user-friendly interface.

What needs improvement?

Some of the on-premise security features of Meraki SD-WAN are on the cloud and some of my customers do not want to use the cloud. They should have on-premise security features for those that do not want to use the cloud.

In a future release,  Meraki SD-WAN should improve the integration with other solutions.

For how long have I used the solution?

I have been using Meraki SD-WAN for approximately six months.

What other advice do I have?

I rate Meraki SD-WAN a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Vice President Of Services at a tech services company with 51-200 employees
Real User
Simple and stable but only offers basic connectivity
Pros and Cons
  • "We have found the product to be quite scalable."
  • "With Meraki, it's more of a basic connectivity. It doesn't have all the feature sets that a Cisco SD-WAN solution has. It's limited."

What is our primary use case?

We primarily use the solution for basic connectivity. That's about it at this time. 

What is most valuable?

The simplicity of getting connected is the solution's most valuable aspect.

The solution has been stable so far. It's reliable and the performance is good. 

We have found the product to be quite scalable. 

What needs improvement?

With Meraki, it's more of a basic connectivity. It doesn't have all the feature sets that a Cisco SD-WAN solution has. It's limited. 

The product needs to offer connectivity in the major clouds due to the fact that everybody has at least part of their workloads in the cloud.

What do I think about the stability of the solution?

We have found the solution to be stable. There are no bugs or glitches. The performance is good. We don't worry about it crashing or freezing. It's reliable. 

What do I think about the scalability of the solution?

The solution has been scalable so far. A company needing to scale should have no problems expanding it.

How are customer service and technical support?

Meraki support is very similar to Cisco support. It's fine. I don't have any issues with them.

Which solution did I use previously and why did I switch?

We are also familiar with other Cisco solutions.

What other advice do I have?

I'd advise those considering the solution to first understand what they are buying before making the purchase.

I'd rate the solution at a seven out of ten.

As far as connectivity goes, Meraki does what it promises. However, it's basic connectivity.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Meraki SD-WAN Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Meraki SD-WAN Report and get advice and tips from experienced pros sharing their opinions.