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Metallic Valuable Features

Systems Team Supervisor at State of Nevada

The ease of use is the most valuable feature, which keeps the training down. Pretty much anybody in my group right now can do a whole bunch with Metallic compared to what we could do with our previous solution, on-prem Commvault. The ease of use is probably my number one priority. With the amount of systems that our systems team deals with, the ease of use is the most important thing. We were bouncing around all of the time from this system to that system to this system, trying to remember how things work. Whereas, Metallic keeps it simple.

It is just about as flexible as you can get; simple. You can put it anywhere you want. You can put it on-prem or in your cloud. I could see where a team that's looking for more of a follow the bouncy ball type of solution might get a little confused. "Oh, no. What do you mean I might have to do it this way or I can't do it that way?" Sometimes, people just want to be told what to do. For an enterprise environment, like we are at NDOT, everything we do is not standard. It is not industry standard; it is not normal. We have all kinds of one-offs. We do need flexibility in the solutions that we get. I will say that Metallic has been extremely flexible in that sense, where we are able to follow the bouncy ball if we wanted to. Obviously, we didn't. We did it our way and Metallic, as a whole solution, provided that to us with no issues.

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System Administrator at a transportation company with 51-200 employees

The most valuable part of the solution is that it is fire-and-forget. Everything we've programmed into this Metallic SaaS offering is what they claim it to be. It's been just a treat to use it. From starting the trial, to the 15 minutes it took to run my first backup, to the 30-minutes for my first restore of the users' email, it has just been fantastic. It works as advertised.

Since it's built off the regular Commvault product, and I use that Commvault product, the user interface has been very easy for me to get into. It's easy to use and navigate through. I've had no questions on how to find the relevant information, and their documentation has been on-point for helping me find all the hidden features inside their menus.

The Command Center, as far as providing a complete view of data goes, is 100 percent accurate. I found stuff that I didn't know about. I was able to find out that a couple of things are flowing in an odd way and I was able to get those remedied and treated in a way that ended up improving my boss' daily life.

It also provides me with a single platform to move, manage, and recover data across on-premises, hybrid, and cloud locations. It's a single window to see everything I needed to see regarding this level of backup. I really dislike like it when the company purchases multiple products that do similar things and I have to go to different windows to get full insight. This solution gives me the full insight without having to use other products, metrics, or reporting tools.

Since it plugs into my Office 365 tenant, it was literally three clicks. So it supports cloud well. And it's all documented well. They even provided training and onboarding help for that 15-minute process. It was just fantastic.

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Manager, Technical Services & Support at Linamar

My impressions of the backup and granular recovery of features are that they're constantly evolving and we've had such great contact with the engineering and development teams at Commvault while they were building out this product. We've seen the evolution of the product, and it has gone from being a platform as a service to a complete service option. The number of upgrades, updates, and ease-of-use features that they continue to build into it, has dramatically reduced the amount of time we spend looking for objects in the backup repositories.

In terms of the speed of both backup and recovery of Office 365 data, for backup, we have a very large Office 365 footprint. We have over almost 15,000 unique mailboxes, according to their metrics. The backup is at least thrice daily. I find it to be very fast compared to other options in the market right now. Especially that it can back up 15,000 users with no problem.

In terms of the ease of use, the original learning curve was a bit steep, but now I would say the overall ease of use, now that they've started with the latest releases of it is fairly intuitive. If I need to go look at my Exchange, so I go click on Exchange. If I need to look at my One Drive backups, I click on One Drive. It's fairly intuitive and it does a great job of guiding me when I'm not sure of where to go.

I haven't gone down the security road too much. However, I've never had a security concern with the product. The scalability and availability of it are outstanding. It's scaled with us. But as far as security goes, I've never had an issue or a concern, or if I did have a concern they were able to address it immediately.

We also haven't really gone too much into the flexibility in terms of where the data is stored but it's a great feature. We're only using a head-end and we're a complete SaaS offering, but we did explore the local active copies, et cetera. We decided that there was no need for us to keep the data on-premise if they're going to maintain it in Azure or AWS. So for us, it was a very easy decision to keep it in the cloud and not on-premise.

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Learn what your peers think about Metallic. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
552,305 professionals have used our research since 2012.
VP Technologies at MindU

Quick backups and restores of data are the most valuable features. It is important that it is an easy solution to integrate with the SAML authentication of the tenant, so we can have the users log into the systems and do their own restores, if needed.

Metallic's backup & granular recovery of data for Office 365 works great. We have tested it many times for production reasons. We have done some tests and have always managed to do the recovery as we wanted and without any issues.

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Backup and Recovery Specialist at Parsons

We're only using the endpoint backup solution part of it. It works very well. There's no impact on the endpoint. It runs in the background and it's something that you install and then forget about.

It's very easy to use. You don't really need to change anything or do anything different. For non-technical people it can be a little challenging trying to understand the GUI options because it can go a little bit deeper, but for basic use it's very simple to use.

It's definitely appropriate for an enterprise-level environment. Its performance for both backup and recovery is amazing. It runs very well. I don't even know when it's running and that's true during the backups as well. It completes successfully and there's zero impact on the endpoints.

The compression and deduplication are great for optimizing bandwidth and speed. I don't have to worry about it or think about it, and, because it's a SaaS solution, I don't have to worry about the storage size.

It's also very flexible in terms of where data is stored. You can choose what you would like. We're going to Azure cloud and the issue for us was more whether the security protocols were in place, and they are. As long as they met the security requirements, we were okay.

It has the AES-256 encryption. It meets that requirement and there is no issue with the amount of time it takes. The backups are very quick. There's no delay.

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Aviation Attorney at Gagliano Law Offices

The most valuable feature is the one that I'm using, which is the backup of my OneDrive. Thankfully I haven't had to use a backup yet, but the solution itself seems to be working very well.

In terms of the speed of backup, it operates seamlessly, so I'd rate it as excellent. The first backup took a while because I already had quite a bit of information residing on my OneDrive, but now, with my daily use and workload, quite honestly I don't even notice when it backs up. It's completely seamless.

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Network Engineer at Rosnet
  • The SaaS offering is the most valuable feature because it provides endpoint, Office 365, and core server backup.
  • The overall ease of use is good. The user experience is very in-tune and they are constantly making improvements as a result of feedback from customers.
  • Its performance for both backup and recovery, and security, as an enterprise solution, is good. Integration with Active Directory and the Azure platform make it a complete solution.
  • It's very easy to set up the storage across all platforms. This allows us to be dynamic and change on-the-fly.
  • Metallic is also very nice because you're not connecting to a VPN to use the endpoint recovery.
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Learn what your peers think about Metallic. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
552,305 professionals have used our research since 2012.