Mojo Networks Room for Improvement

David Landers
Founder & Chief Architect at a tech services company with 1-10 employees
Both further expanding the API and access to even more diagnostics, as I have found a few limitations when I am dealing with them right now. I have a ticket open with them because we can't access a few things. As a managed service provider, we would be much better if we had access to them. We find it sort of restricting, as we do not see certain statistics, which are not available via the API yet. Therefore, an expansion of these is a big deal for us. Also, the other one would be they still have multiple platforms. They have what they call their Mojo Wireless Manager, which is their older, WiFi administrative management, monitoring platform dashboard. They have not transitioned all of their functionality into their Mojo Aware dashboard. They state that they will do it, but it has not been completed yet, so we still have two dashboards. They need to finish it, and get them consolidated into one dashboard. They need to speed up that process. We do not rely on that for doing day-to-day monitoring. It just feels like there are these two worlds right now, where they need to consolidate and get it done. They just have to get it done. They could use more additional application security and network security features. They could add on to the WiFi as a selling point. It would be nice to be able to say to the WiFi users, "We will protect you against viruses and malware, so you don't have to purchase that." This would be very useful. Mojo is going in this direction gradually, but they do not have these features yet. I like that they are more conservative in how quickly they make changes. It has probably been to their benefit for stability. View full review »
Director Of Technology
We're working with engineers on a new feature set that we would like. I'm not sure what I can say about it in public. It's just that nobody else has this. There's nothing negative. But they're working on a feature set that are going to blow things out of the water: pretty powerful, pretty amazing. What I would say is, on the positive side, their engineers want make to make the product even better. Even though, it's great right now, they want to know how it can do better. So we're working with them to be able to make their product even better. They are on the front end of the bell curve, to be able to be innovative, and thinking five years, 10 years out. We've been on calls with the president, with the vice-president of Mojo Networks. They're just involved. It's not: Buy our product and then we don't hear from them ever again. They want to know what's going on. They want to connect. They want to know how their product can be better. It's just fantastic. I know it's tough to hear that there are no problems, but really, there aren't any. I don't understand how anybody can not go with their solution. View full review »
John Case
Senior Collaborator at a non-tech company with 51-200 employees
The user interface could use some improvement, and Mojo is working on it. They are transitioning from their older Wireless Manager into their new Aware product, which is much nicer. Right now, the features and functions are in two different places which makes some items more difficult to find, but they are in the process of moving them all into one place. View full review »
Find out what your peers are saying about Arista, Cisco, Ruckus and others in Wireless LAN. Updated: February 2020.
398,567 professionals have used our research since 2012.
Director of Technical Services at CTM
The user interface needs improvement to make navigation even more simplistic. The security features of the inbuilt firewall could have more explanation for the beginners. It could be a little bit more user-friendly. In the next release, I would like it integrated into the switching cloudvision app as well, for my campus switching so I can have full visibility of wifi and hardwire in one. View full review »
Project Manager at BT Global Services AMEA
I'm not a technical person, so I can't speak to areas of improvement. We're also in the initial phase of deployment and therefore haven't used the solution for too long. View full review »
VP, Managed Services at a tech services company with 11-50 employees
Needs greater simplicity in the management portal. Currently, the Mojo portal presents different “apps” to configure the devices, create splash pages, configure security settings, and monitor the network. This can be confusing, although Mojo has made great strides in combining these into “Aware”. View full review »
Wireless Program Manager at a comms service provider with 11-50 employees
The RF signalling and data analytics parts should be improved. View full review »
Find out what your peers are saying about Arista, Cisco, Ruckus and others in Wireless LAN. Updated: February 2020.
398,567 professionals have used our research since 2012.