Nexthink Room for Improvement

Senior Specialist – EUC Tools at HCL Technologies

I would like it if they could put in some patch deployments and compliances. I think it is there with Act, but I am not sure how deep it works.

They released a new module that would be monitoring the performance of applications specifically. That was missing, but I recently got to know that this is already in progress and they are doing it, which is good.

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LH
Second Level Support Team Leader at a consultancy with 10,001+ employees

We have provided them feedback on a few changes we would like to see with how alerting can work. Rather than have somebody looking at the network, if network utilization goes above a certain point, it would be helpful if the solution issued an alert to the right people.

There are a few other types of technical improvements that we've requested. There is really good learning material in the Nexthink Academy. However, turning that into real action is something that needs to be worked on.

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