Nice Actimize Fraud & Authentication Management Room for Improvement

reviewer1454322
AVP, Surveillance at a financial services firm with 10,001+ employees
We use a separate system for level-two escalations — those are deeper investigations. If I was designing a tool, I guess it would be able to track a case from level-one to level-two to the conclusion, so that we wouldn't have to use multiple instances of different software. A more holistic surveillance approach would be a step in the right direction. In my experience, I've never seen any facility on Actimize to facilitate level two and conclusions. If they did go in that direction, it would allow firms like mine to drop yet another piece of software that we use to track level two and level three escalations. View full review »
reviewer1454307
Team Lead at a computer software company with 10,001+ employees
I have experience using Actimize with two different organizations, Citibank and UOB. Both are slightly different in terms of the user interfaces, but when it comes to what rules we set and the threshold in scoring, that actually depends on the bank itself, on the compliance- side. In UOB in particular, the response time was a bit slower than Citibank. View full review »
Jayanth Sarathi
Associate Manager - Sanctions, Regulatory Affairs and AML Projects at UAE Exchange
As business user, we do not encounter challenges working on the solution. Minor customizations will help to improve the processes. View full review »
Learn what your peers think about Nice Actimize Fraud & Authentication Management. Get advice and tips from experienced pros sharing their opinions. Updated: November 2020.
447,228 professionals have used our research since 2012.
reviewer1450857
AML Consultant at a tech services company with 51-200 employees
One of the issues with the product is that when the front end is down, the processes don't work. I think they could improve that. The front end doesn't have to be connected to the different processes because the processes go to the database. Sometimes the processes fail because of the front end and it creates a lot of problems. The interface is a little old, and sometimes slow depending on the client server and the RAM, for example, because Actimize requires a lot of hardware. They should solve that although I know that in the new version the interface has been improved. View full review »
Prakash Mourya
Senior Quality Assurance Engineer at a tech services company with 11-50 employees
I would like for it to proactively give suggestions or hints before initiating the transaction. It could make use of the data that has already occurred, like machine learning. It should learn patterns from specific countries. View full review »
Learn what your peers think about Nice Actimize Fraud & Authentication Management. Get advice and tips from experienced pros sharing their opinions. Updated: November 2020.
447,228 professionals have used our research since 2012.