Managing Director at a tech services company with 1-10 employees
Real User
Provides good service and has good technical support
Pros and Cons
  • "The technical support is good."
  • "The deployment model could be better."

What needs improvement?

I think they should lower the price of this solution. They are losing customers because the price is too high. 

The deployment model could be better.

WildFire is quite unknown in my country. They should develop a better system for teaching their customers how to use this solution and its features.

How are customer service and support?

The technical support is good; they provide good service.

What other advice do I have?

On a scale from one to ten, I would give this solution a rating of nine. I would like to give it a ten, but nobody's perfect.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
PeerSpot user
Data and Storage Systems Manager at a media company with 1,001-5,000 employees
Vendor
Palo Alto is an easy to manage firewall.

Palo Alto is an easy to manage firewall. It connects successfully in AD and LADP for user based policy. It has rich application info for app.based policies and it gives enough IDS performance. New policy compile is speedy.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Palo Alto Networks WildFire Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Palo Alto Networks WildFire Report and get advice and tips from experienced pros sharing their opinions.