Crm/Business Intelligence administrator at Kc firiakis LTD
Real User
User-friendly, easy to set up, and reliable
Pros and Cons
  • "We can scale it if we need to."
  • "They could improve the speed."

What is our primary use case?

I was using the solution for data exporting for the organization I was working for. I use it just for the data most of the time.

What is most valuable?

The product is very user-friendly and easy to operate. 

The initial setup was very easy.

It's pretty stable.

We can scale it if we need to. 

What needs improvement?

It works properly most of the time. I can't speak of any areas that need improvement in terms of features. 

It would be ideal if it was a little bit faster. They could improve the speed. It's not slow per se, however, sometimes it just takes some time to give you the results you want. 

For how long have I used the solution?

I've used the solution over the last 12 months at least.

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What do I think about the stability of the solution?

The solution is stable and we haven't had any downtime. There are no bugs or glitches. it doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution can scale as needed.

We have at least ten people on the solution currently.

How are customer service and support?

I've never directly dealt with technical support.

How was the initial setup?

The initial setup was pretty simple and straightforward.

What about the implementation team?

We had an IT person that installed the program. We mostly dealt with it, however, he helped explain the features to us. 

What's my experience with pricing, setup cost, and licensing?

I don't handle the licensing aspect and therefore can't speak to the exact costs. 

What other advice do I have?

I am just a customer and an end-user.

I'm not sure which version of the solution I'm using. 

I'd recommend the solution as it is pretty user-friendly in general. 

Overall, I'd rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Prashant Baste - PeerSpot reviewer
Prashant BasteSr. Solution Architect at Team Computers
Top 5Real User

Performance of an application depends on Solution Design + Architecture design. In past 12 Years I have seen, whenever Performance issue is reported there are data-model redesign is required & after applying best practices performance issue has resolved, in few cases Architectural  improvements have resulted into better performances.


Prashant P Baste | Sr. Solution Architect

Head of Qlikview IT at a financial services firm with 10,001+ employees
Real User
The business is delighted with its self-service capabilities, without the usual restrictions working through traditional IT channels.

What is most valuable?

QlikView’s Associative Data Model allow business users to easily create data models.

QlikView’s in-memory technology offers lightning-fast drill-down and drill-through capabilities.

The ability to apply row-based security provides the flexibility to deploy a single application and restrict access to sensitive data according to role.

How has it helped my organization?

We are busy rolling out QlikView as a self-service BI tool. The business is delighted with the capabilities they have without the usual restrictions they encountered working through the traditional IT channels.

What needs improvement?

  • Robust Version Control integration, limited in current versions
  • Automated deployment between DEV/UAT/PROD environments, currently these are manual file-based operations
  • More descriptive system metrics and lower-level diagnostic and performance metrics at the application level

What was my experience with deployment of the solution?

Deployment is easy and straightforward, even for non-technical resources.

What do I think about the stability of the solution?

Stability is largely linked to the infrastructure and requirements. QlikView SA has provided extensive guidance on deploying suitable hardware to support our environment.

What do I think about the scalability of the solution?

Scalability depends on the environment and requirements. If you have large data sets, due to the in-memory nature of QlikView, the hardware needs to support your requirements.

How are customer service and technical support?

I rate technical support 10/10, excellent. Qlik as well as our local QlikView Partner, QlikView SA, provides extremely good service and support.

There is also an extremely large and active online community.

Which solution did I use previously and why did I switch?

We evaluated IBM Cognos and SAP BusinessObjects. We chose QlikView because of its online community, extensibility and support, and large demand from business.

How was the initial setup?

Initial setup was straightforward, but consideration needs to be taken when procuring the hardware.

What about the implementation team?

Implementation was a combination of in-house and vendor. Take the time to understand the underlying architecture and deployment setup to later be able to troubleshoot the environments.

What was our ROI?

We realised instant value through data discovery not previously possible with traditional BI.

Consolidating six disparate instances into a single group instance has improved our ROI immensely.

What's my experience with pricing, setup cost, and licensing?

Care should be taken to purchase the right type of licensing blend for the environment.

Take time to understand the different license types, the requirements from users, usage model, etc., before deciding on licenses.

Potentially get some demo licenses before purchasing.

What other advice do I have?

Happy Qlikking!

Take the time to understand the data, and develop solid data models. This will ensure good performance and a great user experience.

Just because QlikView can do it, doesn’t mean it should. (There is still a place for traditional BI, databases and ETL/ELT.)

Develop fit-for-purpose applications.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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QlikView
April 2024
Learn what your peers think about QlikView. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
770,141 professionals have used our research since 2012.
Operations Officer Team Leader at a consultancy with 51-200 employees
Real User
Top 10
Easy to use, simple to navigate, and reliable
Pros and Cons
  • "Once you open it up, you see everything that you can do."
  • "Sometimes the filters are disappearing, and I'm not sure why this is happening."

What is our primary use case?

I'm using the product for traffic purposes, leads, and some users. It's about the approval ratio. I'm using data to see what I want to see and based on this, I'm creating some reports for myself and management. Whatever I want to see, whenever I want to look something up, I can do so with this product.  

What is most valuable?

If we have an FTD, we can see when this FTD came in. This is very, very important for me and for our team to see how the actual FTD came in and when, as, for our department, we are building campaigns for traffic. If we have an FTD that registers today and deposits today, this is different than another scenario where we have when leads from last year that are deposited today. The faster I can see this, the more helpful it is. This is a key feature for me.

It's easy to use in terms of navigation. Once you open it up, you see everything that you can do. You can see what filters you have to choose from right at the beginning, on the first page.

What needs improvement?

Sometimes the filters are disappearing, and I'm not sure why this is happening. It might be when it's refreshing or updating. I'm not sure. For example, maybe when I'm doing a report and it's refreshing, I can see that all my filters are gone and I need to start again from the beginning. This is the main issue for me.

For how long have I used the solution?

I've used the solution for one year and six months. 

What do I think about the stability of the solution?

For the past year and six months, it has been very stable. The numbers are correct as far as I can see. Based on this, reports are created. We haven't had an issue. It's reliable. 

What do I think about the scalability of the solution?

We have 30 or 40 people using the solution currently.

I'm not sure of total scalability, however, based on the scalability of the data, of course, it has a lot of scalability available since we have thousands of FTD leads. We need scalability. So far, we haven't had a problem achieving it. 

That said, if the solution can scale according to the number of users, I'm unsure.

As of now, project coordinators and the business intelligence team are using it. 

How are customer service and support?

I don't have any communication with technical support.

Which solution did I use previously and why did I switch?

I'm using Qlik Sense as well. It's something very similar. It's just some different places that you're going to have. You're going to find some different filters, however, at the end of the day, it's very similar.

How was the initial setup?

I didn't handle the initial setup and I'm just the one user. 

What other advice do I have?

I'm an end-user of the product.

I'm not sure which version of the solution we're using at this time. 

My advice to everyone that is using QlikView that's a beginner is to check every page that it has. When I started using it, after one or two months, I found a lot of pages that were very important for the company. If I knew they were there from the beginning, I would have checked those pages instead of using only one or two things. Every page has very important info.

I'd rate the solution at an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Project Coordinator Manager at a manufacturing company with 11-50 employees
Real User
User-friendly, informative, and customizable
Pros and Cons
  • "You can switch views easily."
  • "The only thing I would improve about it is the fact that it refreshes all the time, and when it does that, it just deletes all the options you had, all the filters that you had selected, so you need to select them from the beginning."

What is our primary use case?

The product is mostly for reports and analyzing the data of the company, basically. We aren't using it as a CRM right now. 

What is most valuable?

It's helpful. It's informative. It's good. Since we're doing analysis all the time and it has to do with numbers, it's pretty good.

It's user-friendly. The fact that you have everything accumulated in one place. You can switch views easily. You can also incorporate things if you want to. It's customizable and personalizable. 

What needs improvement?

The only thing I would improve about it is the fact that it refreshes all the time, and when it does that, it just deletes all the options you had, all the filters that you had selected, so you need to select them from the beginning. If it could refresh without it taking away all your filters, it would be amazing. It doesn't take a long time to refresh. It's every 20 minutes or so. Still, if it kept your options where you wanted them, it would have been much better.

For how long have I used the solution?

I've been using the solution for two years. 

What do I think about the stability of the solution?

It is pretty stable. There are no bugs or glitches. It is reliable. 

What do I think about the scalability of the solution?

While we do add users every now and then, I can't speak to the real scalability. I haven't attempted to scale. 

We have around 50 people using the solution. 

How are customer service and support?

I haven't spoken to technical support directly. I've spoken with our tech team that was taking care of any issues, however, when dealing with them, everything was resolved pretty fast, pretty easily.

How was the initial setup?

I'm not sure about how the setup is, as I'm not the one that does that part. We do request it from our tech people, and it's done fairly quickly, however, I don't know if it's easy or hard. That's their part to know.

What about the implementation team?

We have a tech team that handles the setup.

What's my experience with pricing, setup cost, and licensing?

I don't deal with the licensing aspect. I don't handle that part of the solution. 

What other advice do I have?

I'm not sure which version of the solution we're using. I'm not sure which deployment version we're using. 

I'd advise new users that it's a pretty straightforward product. It's easy. They should be a bit patient once it refreshes and takes away all your filters.

I'd rate the solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Software Developer at a construction company with 10,001+ employees
Real User
We implemented applications that combine CRM data and sales data from two completely different data sources. It's the first step towards big data.

What is most valuable?

Extraction from almost all data sources provides a lot of value to me. Ease of operation, data modelling and creating dashboards with simple objects and the abundance of visualizations are also valuable.

We extract our data from SAP BW as well as Update 7 data source. Extracting and associating these data to form Main Data Model is quite simple. The objects that QlikView provides can be used to make complex KPIs for visualization. Apart from these for visualization, we also implemented many extension objects of Maps with our QlikView applications.

How has it helped my organization?

We managed to implement applications combining CRM (Customer Relationship Management) data and sales data from two completely different data sources. It's the first (small) step towards big data. CRM data comes from Update 7 and sales data comes from SAP BW, which made it tricky to combine them and make common navigation possible.

What needs improvement?

I would like to see JavaScript or jQuery features added to it.

Dynamic changes with respect to page scrolling, responsiveness and actions related to it are what I am expecting in the next version.

Other than these, while adding named CALs in QMC, it would be really great if we could load all of the names from a single file (for example, an Excel sheet) together all at once.

The iPad application lacks some features. For example, container box object functionality does not work properly in iPads.

For how long have I used the solution?

I have been using this solution for more than 13 onths.

What was my experience with deployment of the solution?

We had issues. After deployment, while extracting data from SAP BW, a timeout error occurred many times. We haven’t found any solution for it. So, we have to keep reloading the job on QMC until it gets successfully reloaded for the day.

How are customer service and technical support?

Franky speaking, I have never contacted technical support.

Which solution did I use previously and why did I switch?

I did not use a different solution before Tableau. This is the first tool I have used for BI.

How was the initial setup?

I was not involved in the complete setup. However, its installation using multiple transports and connectors is quite straightforward.

What about the implementation team?

We implemented it with the help of a vendor team. (QlikTech)

What other advice do I have?

Deployment and configuration of this tool is very simple. The tutorials that come with the installation of the product are very helpful with creating dashboards and learning about the product in short time.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Shabaz Shaikh - PeerSpot reviewer
Shabaz ShaikhSoftware Developer at a construction company with 10,001+ employees
Real User

It is unbelievable to see such a comment... Before forwarding my review, I checked the content multiple times...
I firmly believe the comment has been edited by moderator and mistake has been made by him...
As far as I remember, I forwarded just the 2nd sentence which is visible in that section...

Clearing your confusion, this review is for QlikView tool... And yeah, I haven't used Tableau till date...

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Business Information Expert Performance Measurement at a manufacturing company with 10,001+ employees
Real User
It combines ETL with powerful scripting options and a fast, flexible front end.

What is most valuable?

  • Combination of ETL with powerful scripting options and a fast, flexible front end makes it like a Swiss army knife
  • Powerful front end, which allows us to make very user-friendly interfaces
  • The associative model, which allows for truly integral reporting

How has it helped my organization?

The combination of quick, agile delivery combined with a front end that allows you to easily drill through from high-level dashboards to low level details means that we can deliver according to the business case. Compared to our other tools (e.g. SAP BO), business users are using this tool a lot more.

What needs improvement?

  • Chart types; some look a bit outdated, would love to see Qlik Sense- or Tableau-like visuals
  • Central formula/measure repository, can now only be done with variables

For how long have I used the solution?

I have used this solution for eight years.

What was my experience with deployment of the solution?

Deployment is very easy and quite stable. Only drawback is that the server can stop functioning if not enough memory is available, so that needs active monitoring once you are close to the limit.

How are customer service and technical support?

Good, quick responses and mostly the support team is very knowledgeable. You don't have to go through multiple layers that delay the resolution, like with some other products we have experience with.

Which solution did I use previously and why did I switch?

We have everything, but the combination of functions in one tool as well as the good support and quick implementation times make QuickView our preferred tool for most use cases.

How was the initial setup?

Straightforward, easy installation (next-->next-->next). Single sign on was a bit more complex, but way easier than with SAP BO, for example.

What about the implementation team?

We have implemented it with vendor teams and in-house ones (multiple installations). For a simple scenario with one server, just do the training and you can do it yourself. For a more complex scenario (we have a cluster of six servers in the cloud), it is better to let the vendor do it; they have the best connections for the complexities of clustering.

What's my experience with pricing, setup cost, and licensing?

License prices are quite high; it makes the roll-out slow as you first have to convince people of the benefits. When growing, session licenses are the best; we achieve a ratio of 1:30 for the average user.

What other advice do I have?

Perhaps if you start from scratch, it is better to start with Qlik Sense, as it seems that most development effort goes into that product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user3768 - PeerSpot reviewer
Consultant at a financial services firm with 10,001+ employees
Vendor
QlikView vs Tableau

As promised in my last “first look” review, I’m taking Qlikview 10 for a spin. For those of you not familiar with Qlikview it’s a data visualization tool that’s designed to make the creation of ad-hoc reports and dashboards, from existing data, quick and simple.

Installation

Getting hold of Qlikview is a matter of registering on their web site and downloading the “personal” edition. The personal edition has the limitation of not being able to share your Qlikview files with any other users, but doesn’t appear to have any other time or functionality restrictions.

You will probably want to download the tutorial. This is made up of some sample files and a PDF tutorial. Whilst a PDF feels a bit “old school” however it is clearly written and progressive, making it pretty easy to follow.

Interface

The interface is very “Office 2003”. Not a bad thing, in that most of the icons are pretty easy to figure out, but it does feel quite dated (Qlikview 11 is being trumpeted on their blog – so this may be remedied soon). The workspace is also pretty bare until you start adding some data. There’s not too much clutter though and most Windows follow sensible conventions (right click on an object for properties etc.)

Properties window. Lots there, but fairly accessible

Applying the “man test”

Being a vain middle aged man I prefer not to read tutorials and instructions. The “man test” is very subjective, and in this case I did resort to reading the tutorial (whereas with Tableau I was compelled by child-like curiosity to cobble something together without instructions). This isn’t to say that Qlikview isn’t intuitive – it’s really very good, but it’s not quite as visual and inviting as apps such as Tableau.

Features that really stood out

Qlikview seems to bring the data to the fore. Your start point is very much the fields that make up the database and you then add charts onto this. One of Qlikview's specialities – they call it the Associative Engine – seems to be the ability to filter all linked fields in other tables when selecting any field in any table. It grays out not applicable data and highlights linked data in white – so you understand the associative relationship (or not) between datasets.

I think I’d need to use this tool in anger on my own data set to really understand the benefits of this approach, but it seems logical and intuitive – all good.

Dashboards are quick and easy to create, at least as simple as Tableau – they are both drag-and-drop efforts. Qlikview makes it fractionally easier to tweak the look and feel of objects.

Tables are easy to create and to drop into dashboards. Interactivity on tables and charts is excellent, allowing you to reselect data and ranges on the fly.

Things I didn’t like

This type of tool is all about delivering insight from your data. This inevitably includes charts. Working through the tutorial I was very disappointed by the standard of charts shown. Now it may well be possible to tweak these graphs to follow better practice, but frankly we shouldn’t have to. Having charts like this:

…is unacceptable. It shows a real lack of understanding of how to present information and you wonder how much of this attitude spills into the design of other templates and software features. The 3d pie chart…

.. had me biting lumps out of the carpet – but perhaps it’s just me (see this rant about pie charts for the background of my loathing). By the time I got to mock-gauges…

…I was inconsolable. Tableau can do “proper” charts, with minimal clutter, careful use of colour and good layout – Qlikview, you can do better.

One of Qlikview's selling points is that it’s “in-memory”, so it should be able to execute analysis very swiftly. However, the Gartner report from 2011 on BI tools indicates that customers are not particularly stunned by the overall speed of Qlikview and I have concerns over server memory usage – a query I still have open with Qlikview sales (i.e. what happens when you exceed the available memory with your requirements).

Sharing

There are lots of ways to share your output:

  • Over the intra/internet
  • To a dedicated client app on your PC
  • To mobile phones/tablets (iOS, Blackberry and Android supported)
  • Export to Excel
  • PDF

Pretty much every method you could hope for, save carrier pigeon.

Verdict

I like the ease of use of Qlikview. I was very under-whelmed by it’s charting ability- it feels like the defaults and the tutorial regard graphic representation as an afterthought – this was backed up by their sales person commenting on the “pretty graphs” of their rival – Qlikview – you just don’t seem to get it!  The company are making great play of the way it handles data, and specifically the relationship between that data, so I think it merits some further investigation. Watch this space for some longer-term road testing and a more in-depth review.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ed Dallal - PeerSpot reviewer
Ed DallalFounder, CEO, & President at Krystal Sekurity
Consultant

Hello,
I believe QlickSense has addressed most of the charting challenges listed above and most recently just announced the capabilities to be able to export to PDF or PowerPoint and print the story/charts. Very intriguing product in deed.

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ONUR ÇALISKAN - PeerSpot reviewer
Managing Partner at INFOLOJIK
Real User
Top 5
A stable memory-based BI tool that works faster than other tools and can be deployed quickly
Pros and Cons
  • "The solution is fast."
  • "The tool is expensive in Turkey."

What is our primary use case?

We are a consulting company. Some of my employees use the solution. It is a memory-based BI tool. It works faster than other tools.

What is most valuable?

The solution is fast.

What needs improvement?

The tool is expensive in Turkey.

For how long have I used the solution?

I have been using the solution for two years.

What do I think about the stability of the solution?

I rate the tool’s stability a ten out of ten.

What do I think about the scalability of the solution?

The tool is scalable. We are working with two big corporations in Turkey.

How was the initial setup?

The deployment took less than one day.

What's my experience with pricing, setup cost, and licensing?

The prices were normal five years ago, but they are expensive now. My customers pay a yearly license fee.

Which other solutions did I evaluate?

Qlik Sense is easier to use than other tools. It is easy to install.

What other advice do I have?

I recommend the product to others. It is expensive only in Turkey. We suggest to our customers, though. Overall, I rate the solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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