PeerSpot user
Commercial Business Analyst at Asilia Africa
Real User
Consolidates all the sales systems together onto one platform and enables ease of access throughout the whole company
Pros and Cons
  • "Our Qlikview applications help us to get a good idea of our Client Base Performance and assist us in the decision making for Seasonal Specials. On the other hand QlikView helps us to get a grasp on our Suppliers and helps us to negotiate pricing with them."
  • "It would be nice if QlikView could be plugged in into the company's website or an online portal such as QlikSense is capable of. There are ways around but it takes enormous time to develop."

What is our primary use case?

We are active in the Hospitality Industry in Africa and we use QlikView primarily, for the time being, in our sales and marketing environment. We are situated in multiple countries and in multiple locations within those countries running on multiple sales systems. Each sales system has got its own features and capabilities. 

QlikView permits us to consolidate all the sales systems together onto one platform and enables ease of access throughout the whole company anywhere in the world. Moreover, QlikView makes our complex data infrastructure understandable for everyone.

How has it helped my organization?

QlikView allowed us to determine the sales date which was missing in the biggest sales system. QlikView helps us with detecting shortcomings in data capturing and safeguard our margin. It also enables us to forecast our sales, our revenue, and our cash-flow. 

Our Qlikview applications help us to get a good idea of our Client Base Performance and assist us in the decision making for Seasonal Specials. On the other hand, QlikView helps us to get a grasp on our Suppliers and helps us to negotiate pricing with them.

What is most valuable?

It enables quick and easy access anywhere in the world in real-time. We have satellite offices on different continents with a different time zone which makes it quite a challenge to show real-time values.

QlikView is for the end-user easy to use; a few clicks suffice to answer the question at hand. 

QlikView has got a very intuitive approach of visualizations, both from a developer's point of view as well as the end-users. It makes complex data easy to understand with little prior knowledge of how reading graphs is required. 

What needs improvement?

QlikView lacks the development aspects that its sister product QlikSense has got. It would be nice to also get the new graphs that are available in QlikSense in QlikView. 

It would be nice if QlikView could be plugged in into the company's website or an online portal such as QlikSense is capable of. There are ways around but it takes enormous time to develop.

Certain features such as a cumulative result, as is possible in QlikSense, would be nice to have since it takes quite some time to get this right from a developer's point of view.

Buyer's Guide
QlikView
April 2024
Learn what your peers think about QlikView. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
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For how long have I used the solution?

I have been using QlikView for five years.

What do I think about the stability of the solution?

It is very robust.

What do I think about the scalability of the solution?

The scalability is quite good, QlikView is fairly versatile yet robust at the same time and can be applied on multiple levels

How are customer service and support?

Did not need any of this yet.

How was the initial setup?

Setup itself was fairly complex since our company battled with a legacy of dirty data and a lack of data literacy.

What about the implementation team?

Implementation happened through a vendor, and their expertise was/is top-notch.

What was our ROI?

No idea, I haven't made the calculations yet since there have been multiple system changes simultaneously and therefore difficult to determine what is the result of which improvement.

What's my experience with pricing, setup cost, and licensing?

The setup costs for QlikView are fair as are the yearly maintenance fees. The licensing becomes a bit more expensive and requires some planning for onboarding.

Which other solutions did I evaluate?

I don't know, I was not part of that process and not active within the company.

What other advice do I have?

Since Qlik is focussing more on QlikSense, it is recommendable to look into that direction than into QlikView.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user72435 - PeerSpot reviewer
Solution Architect at a healthcare company with 1,001-5,000 employees
Real User
It is excellent for number crunching with basic visualizations and known questions.

What is most valuable?

The associative/relationship engine and fast performance are the most valuable features of the product for me. It is excellent for number crunching with basic visualizations and known questions.

How has it helped my organization?

QlikView is used internally for financially-focused groups. It has moved folks out of Excel land into interactive/shared analytics.

What needs improvement?

I would like to see improved performance/scalability at high data volumes + high user concurrency. Having only in-memory capability for hosting source data is a constraint.

For how long have I used the solution?

I have been using QlikView for 2.5 years.

What was my experience with deployment of the solution?

No issues with deployments/stability. Departmental-scope in use has it well-positioned here.

How are customer service and technical support?

Technical support is very good.

Which solution did I use previously and why did I switch?

Nothing else was reviewed, given the business area lead had previous experience with QlikView and wanted that for his department.

How was the initial setup?

Initial setup is straightforward. It is not a complex system to install.

What about the implementation team?

We used a regional vendor that had experts in the platform to help us install/configure/jumpstart our use, working directly with the business department in need.

What was our ROI?

ROI is unknown. However, licensing costs continue to increase in QlikView and in Tableau, which we also use, forcing us at some point to consider consolidating to one and/or turning some existing/owned MicroStrategy licensing inward to replace if the the upward pricing trend continues.

What other advice do I have?

Pick the right tool for the job/consumers of the products. There is not a single product that can cover all personas/use cases well or there would be only one product out there commanding the world – and there’s simply not just one. QlikView is great for numbers-focused users who live in Excel today and want a better way to create common metadata and analytics that can be easily distributed/consumed by target users.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
QlikView
April 2024
Learn what your peers think about QlikView. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
770,141 professionals have used our research since 2012.
it_user342081 - PeerSpot reviewer
Information Systems Development Manager(Senior) – Divisional Manager at a financial services firm with 1,001-5,000 employees
Vendor
With its associative data capability, one click causes a whole ripple effect though the whole dashboard.

What is most valuable?

QlikView’s associative ability. The AQL that QlikView uses to associate and ‘bring together’ similar data types (based on name) is extremely powerful and useful. One click causes a whole ripple effect though the whole dashboard, because everything is associated to one another.

How has it helped my organization?

We have used code to create a calendar effect. We then loop through that calendar, executing SQL at the end of each month. This is not easy to mimic in normal SQL, and would require an SQL package to perform such a thing.

QlikView allows us to perform these feats with ease.

What needs improvement?

QlikView does not work very well with very large data sets. I would like to see that improved.

For how long have I used the solution?

I have used this product since Jan 2013.

What do I think about the stability of the solution?

Besides the stability issue with large data sets, I have not encountered any other deployment, stability or scalability issues.

How are customer service and technical support?

Technical support is 3/10.

Which solution did I use previously and why did I switch?

I have not evaluated any solution similar to QlikView (e.g. Tableau).

We did not previously use a similar solution.

How was the initial setup?

Initial setup was straightforward.

What about the implementation team?

A vendor team implemented it. They knew the tool best and we could get it up & running a lot quicker. Part of the implementation included training.

What was our ROI?

Not easy to answer. What we use it for, internal to the company, is to track internal costs as we manage quite a number of cost centers. We've successfully managed our budgets and have recovered quite a substantial amount of money for our CC as QV has allowed us to track incorrect CC billing.

What other advice do I have?

QlikView really works well. We have had no complaints from users about its functionality. There has never (or hardly) been a time where a user makes a comment like “Oh, pity that QlikView can't do this…”

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Data Manager at a wellness & fitness company with 10,001+ employees
Vendor
Transformative. Lightning fast, flexible and a breath of fresh air
Pros and Cons
  • "A well designed app brings freedom of inquiry to meetings, allowing me to answer questions in real time and this has transformed progress and outputs of our monthly group meeting."
  • "Syntax editor needs some work, it's frustrating to have valid syntax being flagged as incorrect."

What is most valuable?

Ability to connect and transform data from a variety of sources into the same application. From an analytical development perspective, there is a wide scope to create complex calculations within chart expressions, (including recursive expressions), which, combined with the trellis functionality, means more output with less setup effort.

A well designed app brings freedom of inquiry to meetings, allowing me to answer questions in real time and this has transformed progress and outputs of our monthly group meeting.

Finally, it really is a case of data instantly updating upon selection. No more watching an egg timer as a server churns away.




How has it helped my organization?

Meetings are now proactive rather than reactive with analysis conducted straight away. We're making better informed decisions - and more of them!

I have automate a complex set of analysis within a matter of days (as a relatively novice user), that had taken weeks, with less useful outputs, in other software.

What needs improvement?

Syntax editor needs some work, it's frustrating to have valid syntax being flagged as incorrect. It would save time troubleshooting errors that don't exist when the script runs or charts render.

For how long have I used the solution?

1 year, but not a heavy user - though this will change!

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Solutions Manager Business Intelligence at a marketing services firm with 51-200 employees
Vendor
With in-memory calculations at the UI, it is possible to build charts, tables, etc. directly on the user interface.

Valuable Features

  • The in-memory engine is really powerful, making it possible to deal with huge data records on the fly (more than 400 million in a table). I have built data models with over 1 billion records and the performance is good.
  • With in-memory calculations at the UI (on the fly), it is possible to build charts, tables, etc. directly on the user interface (UI).
  • Cubes are built on the UI. No need to pre-aggregate data, but it is of course possible to do that in the script (which I would not recommend) or better deliver data as SQL-View.
  • Scripting possibilities to build complex applications and functionality.
  • Web integration capabilities, for ex. you can include JScript Objects or R for better visualization.

Improvements to My Organization

We are service providers and built applications for our customers, not for us. Our customers are able to evaluate their marketing campaigns at the aggregated and customer levels. They can use micro-segmentation to select the leads.

Room for Improvement

We actually use QlikView, which does not allow easy-to-use framework management. There is a deployment framework, which I do not find easy to use and somehow not stable. I hope QlikView can improve this.

Use of Solution

I have been using this solution for 3.5 years now.

Deployment Issues

There is no general rule, but we use the deployment framework, which allows us to produce a QV application user with four different levels of deployment:

  • One level for the extraction of the data (1 to 1)
  • In the second level, we get the original tables and based on the user requirements, build the data model and make the necessary transformations.
  • In the third level, we get an intermediary state of the data model to be loaded in the end-user application.
  • The fourth level contains the end-user application. We do a “binary” load, which is a command line in the QlikView script that allows us to copy 1-1 to the application we are copying from, in this case, from the third level. We have separate development from production and testing in a highly reachable environment (cluster environment).

Stability Issues

It is stable, but of course stability depends on your IT infrastructure and deployment chosen.

Scalability Issues

Data model, data size, RAM size, hardware CPUs and UI expressions / charts, are strongly related. It is possible to scale QV without problems, but the issue is more complex than not having enough RAM. Complex expressions at the UI level, single threaded object calculations, complex data models, huge data size, etc., can alter the performance of the QV application and thus we might think we need to scale. There are many tools to measure QV performance and to try keep them at an optimal level. Otherwise, if everything else is fine, we need to increase RAM. Actually, we have 1 TB RAM on our production server.

Customer Service and Technical Support

Technical support is good, but could be improved.

Initial Setup

Initial setup was straightforward. You need a server, install QlikView with its web server option and then you can start doing applications.

For more complex architectures (clustered, with two or more servers), you will probably need Qlik Tech support.

Implementation Team

We contacted Qlik Tech directly for a cluster implementation (at my current company).

Pricing, Setup Cost and Licensing

Pricing/licensing depends on your company size, the uses of QV, # of users, among others. Named CALs, at approx. 1.200 EUR (see the Qlik website), would be required if you have permanent users with write access to different applications, while Document CALs are good if you have users that will only see a document to perform their jobs. There is good and simple documentation explaining your best pricing / licensing model.

Other Solutions Considered

For my previous company I compared Tibco, QlikView, Tablaeu, and other tools, as indicated in the Gartner Quadrant. We did workshops with them, and were happy with QV because you can build something immediately. In the case of Tablaeu, you need a really well-established ETL and / or views. Otherwise, it is complicated for a normal user to build correct charts. Users have normally very little understanding of the data structure. Other tools need pre-aggregation and a long development process. With QV, it is possible to use views, pre-aggregated or raw data and you can still manipulate the data in the script, i.e. do ETL (see Deployment Framework).

Other Advice

  1. Check your user and business requirements first and check if QV can help you solve your user / business needs.
  2. If yes, check what are the potential uses of QV and describe the environment, company or unit size, # of users, # of applications, # of KPIs, and data volume. After this first check, you may be able to determine how big would your applications be, and thus estimate current and future RAM, necessary IT Infrastructure, # of servers, etc. I would talk to IT to see how to integrate QV into your IT environment. Many people start with an isolated QV implementation in their unit, which is fast, but then you have no single point of truth (this may discourage adoption because the user does not trust the data). But it depends on your goals.
  3. Start working and promote user adoption, showing good functionality, fast implementation, and reliable data. QV can then become the main BI tool in the company.
  4. Looking forward, QV can be extended in the use of mash-ups, Jscript extensions and analytics with R, so that you can build up in the future. Qlik Sense is a new Qlik Tech product, which offers many new possibilities.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Product Manager - Healthcare Analytics at a healthcare company with 51-200 employees
Vendor
It's helped us aggregate our client-based data, but it is a very heavy RAM utilizer.

Valuable Features

  • KPI's
  • Dashboard creation

Improvements to My Organization

Powerful, scalable, and a bit addictive, allowing you to "see" your data in ways never thought possible. We can now take medical stats presented in an academic journal and applying them to community-based medicine. This literally changes physician behavior like no other tool.

We were struggling with running application reports, and were spending substantial time, and high-end resources to deliver the basics. Implementing QlikView for our clients also allowed us to aggregate our client-based data and see "What type of reports are they running" "What time of day" "Which users". This data alone allowed us to immediately focus on the points of user experience which would impact the users the most.

Room for Improvement

Online education, but they are revamping.

Use of Solution

I've used it for two years.

Deployment Issues

No issues encountered.

Stability Issues

No issues encountered.

Scalability Issues

QlikView is a very heavy RAM utilizer (all strong BI tools are). When we hit around 20 concurrent users, the user experience began to suffer. We contacted Qlik Support and they assisted us with a review of our infrastructure. We followed their suggestions to the tee, and were back with great speed!

Customer Service and Technical Support

Customer Service:

It's excellent, and very responsive.

Technical Support:

It's excellent.

Initial Setup

Simple, low level learning curve.

Implementation Team

We did it in-house.

ROI

Currently $1 spent = $3 recouped (including labor/support/Infrastructure).

Pricing, Setup Cost and Licensing

Push for more services in your installation (consulting, IT, Development, Design). Sales can be very creative.

Other Solutions Considered

We also looked at Tableau.

Other Advice

Review your end-goals, internally and externally. This can be a powerful tool for your clients but also for internal decision making.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
BI Expert at a tech services company with 51-200 employees
Consultant
Advanced information applications can be built, not only simple ones.

What is most valuable?

As a BI professional sometimes you have to tackle projects with poor or no documentation at all, just the datasources and some vague requirements. In QlikView it is quite easy build up a first data model (dimensional or not) and use the first stage to understand the entities and relations between it and the business. From there you can explore the business, understand the users real requirements and needs and improve the model with a few changes, without much effort. This is because Qlikview has a very flexible and short cycle of development in each iteration.

For the user QlikView is a wonderful tool of data discovery, providing powerful tools to navigate easily between a sea of data in an intuitive, easy, and clear way, allowing them to go from facts to KPI and vice versa.

How has it helped my organization?

Qlikview can be used both as an advanced reporting tool as well as an BI KPI tool, becoming the base for continuous process improvements. In general the benefits of the tool become clear at the early development stage when the user is challenged to input clearly his ideas, problems and needs and that will affect the process in which he participates. Typically in a second iteration the key user will ask for a new release more oriented to advanced KPIs rather than just reports. This is a direct consequence of the process making things clearer and evolving. So the main value supplied by Qlikview is to reduce uncertainty, make the participants question, discover, interact with each other, and eventually improve the process. Properly used should function as an improvement catalyst for the processes involved.

What needs improvement?

It is well know that the ETL is quite far away from leading products like Data Stagem Informatica and others. Currently Qliktech is working on this problem with Expressor, a powerful graphic dataflow tool. Another area is the licensing scheme, which leaves out many SMO. To remedy this and try to stop the eruption of third parties (e.g: Tableau), QlikTech launched Qlik Sense, although the future is unclear and there may be a possible merge of the two branches (Qlik Sense + QlikView). Finally QlikTech, since release 10/11, leaves the development of new graphic charts to the community with mixed results.

For how long have I used the solution?

I have using it for the last five years, since 2010 at least.

What was my experience with deployment of the solution?

The deployment of the dashbords, in the simplest scenario, is so easy you just drop a unique file (qvw extension) in the published folder and the solution appears into the main web page that works like an index of all solutions: the access point.

What do I think about the stability of the solution?

The product has great stability although in some circumstances, especially if it is low in resources or the reload process encounters some kind of dead lock while extracting the data from the DB, it could/will result in the shutdown of the service. The good news is the automatic behavior: I never saw corrupted data or unstable behavior, just restart the service / reload and all works well again.

What do I think about the scalability of the solution?

The product is designed to scale both horizontally and vertically. Some organizatations which have servers and dashboards that handle until 30 Tb of data have had some issues that finally have been addressed by the support service of QlikTech.

How are customer service and technical support?

Customer Service:

The customer service is provided by the local reseller and is fine. We have mainly used it to get the new releases and some support during the installation.

Technical Support:

The technical support in my country is provided by the master reseller and it looks good even when they have to pass the case to Qliktech to figure-out the problem and find a solution. In this last case it can be somewhat delayed because these cases needed to reach the top levels of the service.

Which solution did I use previously and why did I switch?

I have used (and still use) Microsoft BI: SSISm SSAS and SSRS. The productivity level of QlikView is quite superior, whilst Microsoft licensing scheme is really better, specially when there are large number of users and a lot of SQL licences deployed making it (MS) much cheaper.

How was the initial setup?

The initial setup was absolutely seamless and the only requirement for a successful deploy is a little training to the users, not only about how to use QlikView, but what can be done with QlikView, giving them the initial spark.

What about the implementation team?

In general the vendors which I have worked with were very well qualified, although not very inclined to share information easily.

What was our ROI?

This question is hard to answer because except for a few cases its impossible to measure how the project (not the tool) improves the results of the organization. Such measures are available at the organizational level, but it is difficult to quantify the proportion of the contribution from one tool to a whole process.

What's my experience with pricing, setup cost, and licensing?

The start cost is around of US $25.000 and the annual royalties are around 20% that includes customer and technical support and upgrades.

Which other solutions did I evaluate?

I have evaluated Tableau and Microstrategy. The first one is too basic (wonderful if you are a final user). The second one: extremely complex, just for very large organizations and large IT teams.

What other advice do I have?

Think seriously about the possible population of users, how it will grow-up, and check the licensing cost and its limitations.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user208209 - PeerSpot reviewer
it_user208209Advisory Architect/Sr. IT Specialist at a tech vendor
Vendor

Qliksense is replacing Qlikview and ease of use and increased functionality is available with Qliksense. The company and support engineers are very helpful and the development community is strong for both products - Qlikview and Qliksense. For heavy Excel and .net developers and users, this is the better tool. We tried tableau also and Tableau was more complex.

See all 3 comments
it_user140223 - PeerSpot reviewer
Marketing Intelligence Analyst at a financial services firm with 501-1,000 employees
Vendor
Their proprietary SET analysis allows calculations to be based on calculated dimensions, aggregations, and other logic against real-time selection of data. Licensing is cumbersome and expensive.

What is most valuable?

The in-memory technology allows you to easily manipulate and analyze vast amounts of data with simple clicks. It allows for real-time analysis of data via visual representations, as well as data tables. It supports using variables in calculations, as well as their proprietary SET analysis, which allows for calculations based on calculated dimensions, aggregations, and other logic against real-time selection of data.

It is very flexible in terms of calculations and presentation of values and data. It makes very quick reporting and data analysis possible.

How has it helped my organization?

This product has allowed us to create several applications and dashboards for use by management and different business units to conduct self-service analysis, as well as built-in intelligence. This accelerates business decision-making. It avoids the lengthy delays involved in requesting the information from IT or having to deal with the disconnect between technology and the business side, both from an objective point of view, but also from the customer view.

It also enables management and the end user to change the criteria of the reports and data without having to go back to IT with changes. In other words, dynamic reporting.

What needs improvement?

There definitely needs to be an update in the number of chart types available and the options within each chart. There are various charts that could use more customizable options, as well as certain charts that are missing such as waterfall charts, histograms, etc.

One glaring omission is the lack of mapping technology in QlikView. Although they do offer solutions through third-party add-ons, other similar providers have this as a default feature in the app. I think currently, mapping technology should be standard with these applications given the competition and the capabilities it brings. It seems that because of their third-party developer relationships, they are holding back on adding features to the application, which would put those developers out of business.

The licensing scheme leaves a lot of room for improvement. I believe it is cumbersome and expensive to maintain. In order for a user to view a published application, they need to have a viewer license (approx. $350 the last I remember). However, if they need to view multiple applications, they need a viewer license per application. $350 X # of applications they need to view per user. This will get very expensive if a lot of users need to view the application. There are application licenses, there are named user licenses, there are session licenses, and developer licenses. There are way too many licenses of varying costs, none of which are very economical in my opinion. If you need to view more than three applications, the best alternative is to purchase a developer license, which allows for unlimited applications. However, that will set you back about $1400, even if the user is not a developer.

For how long have I used the solution?

I have been using it for four years.

What was my experience with deployment of the solution?

Licensing costs are a big one, see aforementioned point. Second would be the hardware requirements from a developer point of view. Because of the in-memory allocation of the application, really big data sets take a really, really long time to load, often times making the user wait quite a while for the loads to finish. If you are making changes to one dataset on an application that has multiple load statements, there isn’t an option to only reload the changed statement. Instead, the entire load has to be redone and thus the cycle begins again, as does the waiting.

How are customer service and technical support?

I have not dealt with technical support or customer service. We have an implementation area that deals with technical support for server related matters, however, we got the installation and support through a reseller. In our case, internally for all technical support related matters we have to go through our internal channels and processes and in turn if it is something that they cannot handle, they go through the reseller for resolution.

Which solution did I use previously and why did I switch?

The choice to use this product was an organizational decision.

How was the initial setup?

Initial setup was straightforward.

What about the implementation team?

We had a recommended vendor do the install on site. My only advice is to have users that are somewhat knowledgeable of the application to test. (It can be installed individually for testing.) Also, I recommend thorough testing of all aspects of loading data.

What's my experience with pricing, setup cost, and licensing?

Try to speak with the vendor in terms of the best possible licensing scheme, keeping in mind scalability and future deployments. In the end, if this is not properly calculated, it could be very costly.

What other advice do I have?

It is a great tool for analysis and dashboards. It is better complemented by bringing in data as complete as possible in terms of calculated fields, case statements, etc. QlikView syntax can take some time to learn and might not be as flexible as SQL or other similar languages, in terms of capability in manipulating data.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Updated: April 2024
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