The installation and setup is not easy. You need to identify how the tool can be best used for your needs, and to share the best practices with all of the users. We hired the vendor, Micro Focus, to help us with the setup and configuration.

Silk Central is ready to use in less than two hours for basic operation, from initial installation on server to first test run by tester.

In less than 30 minutes you can create a new project, create or import a test list from Excel, set up user permissions, create integration to internal or external defect management, setup email notifications for defect status change, create an execution plan, run a manual set, and produce standard reporting.

I was not here at that time.

I am not sure, I didn’t set it up. It was set up in 1999 and I was not a part of my current organization.

I wasn't involved in the installation, so I can't comment on whether it was straightforward or complex.

I didn't setup it, but according to my colleague, it should be straightforward.

I believe it was complex, but I wasn't involved.

Set-up is straightforward.

It was implemented through a vendor.