Silk Central Review

Several features could use improvement although Defect Management is useful


What is most valuable?

Issues and Defect Management.

What needs improvement?

  • Reporting
  • Execution planning
  • Requirement
  • Dashboard

For how long have I used the solution?

12 months.

What do I think about the stability of the solution?

None.

What do I think about the scalability of the solution?

None.

How are customer service and technical support?

Good.

Which solution did I use previously and why did I switch?

I have used HPE Quality Center, HPE ALM, JIRA, and Rally. They are much better tools than Silk. When I move clients, I have to use the tool they currently use, so I just learn them all.

How was the initial setup?

I am not sure, I didn’t set it up. It was set up in 1999 and I was not a part of my current organization.

What's my experience with pricing, setup cost, and licensing?

I have heard it is not an expensive tool. However, I am not the one who bought it.

Which other solutions did I evaluate?

Not applicable to me.

What other advice do I have?

Check for other tools in market. There are other better options available in market.

Which version of this solution are you currently using?

17.0
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
More Silk Central reviews from users
Find out what your peers are saying about Micro Focus, SmartBear, Microsoft and others in Test Management Tools. Updated: July 2021.
524,194 professionals have used our research since 2012.
Add a Comment
ITCS user
Guest