Silk Central Review

We've seen improvements to our organization in terms of the configurability and the stability of our product. With this solution, for example, configurability is no longer a risk factor for SCTM bugs.


What is most valuable?

Of all of the features of this solution, I use execution planning the most. It helps with the automation of our tests and deployment to servers.

I also enjoy the solid integration flow starting from the requirements phase through design, validation, and report generation.

How has it helped my organization?

We've seen improvements to our organization in terms of the configurability and the stability of our product. With this solution, for example, configurability is no longer a risk factor for SCTM bugs.

For how long have I used the solution?

I first used it more than two years ago, and to this day I still rely on its quality and stability.

What was my experience with deployment of the solution?

We had no issues with deploying the solution itself, and any issues we had were mostly related to our machines.

What do I think about the stability of the solution?

We had no issues with the stability of the solution itself, and any issues we had were mostly related to our machines.

What do I think about the scalability of the solution?

We had no issues with the scalability of the solution itself, and any issues we had were mostly related to our machines.

How are customer service and technical support?

I enjoy the quick response of costumer service for our technical issues.

Which solution did I use previously and why did I switch?

I didn't use anything previously to this.

How was the initial setup?

I wasn't involved in the installation, so I can't comment on whether it was straightforward or complex.

Which other solutions did I evaluate?

We didn't look at other options.

What other advice do I have?

Every Waterfall and Agile project should be using Silk Central. Automated and manual tests are easy to deploy and to update. Writing and reading test specifications are clearer and faster.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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