Silk Central Review

With the ease of use it provides, our teams have a smooth learning curve in test automation

What is most valuable?

  • GUI: HTML-based and no installation is required.
  • Keyword driven testing: It lets our testers with no technical background easily create and maintain automated tests.
  • Issue management: It lets us forward product defects with logs, screenshots and videos easily.
  • Lab management: It is easy to configure automated test execution servers

How has it helped my organization?

We are in the process of wide spreading test automation skills to the teams of our organization. With the ease of use that Silk Central provides, our teams have a smooth learning curve in test automation.

What needs improvement?

From a test automation perspective, the main feature missing is the ability to schedule executions with only failed tests.

For how long have I used the solution?

I have used it for two years.

What do I think about the stability of the solution?

Latest version (18) once had a problem with automated test execution. Our issue is still open, but it has not recurred.

What do I think about the scalability of the solution?

Yes, but it has been solved with the latest version. The user management page was extremely slow, but this has been fixed now.

How is customer service and technical support?

They respond very quickly and are very good in terms of product, technical info, and communication skills.

Which solutions did we use previously?

Yes, but in my previous companies.

How was the initial setup?

I was not here at that time.

Which other solutions did I evaluate?

I was not here at that time.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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