WCOIL/IT Department at Lima Central Catholic
Real User
Real-time bandwidth monitoring, website blacklisting, and IE Intrusion prevention
Pros and Cons
  • "It lets me monitor in live time if someone is 'hogging' bandwidth."
  • "I would like to see lower antivirus pricing."

What is our primary use case?

The primary use case for this solution is as a Network Firewall.

How has it helped my organization?

This solution protects the network. It lets me monitor in live time if someone is 'hogging' bandwidth. It lets me block websites, and the list goes on.

It is a very nice tool to have on the school network.

What is most valuable?

The most valuable features are for the protection of data, and IE Intrusion on the network.

What needs improvement?

I would like to see lower antivirus pricing.  So far I haven't found any situation that I needed anything else added/included.

Buyer's Guide
SonicWall TZ
March 2024
Learn what your peers think about SonicWall TZ. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,857 professionals have used our research since 2012.

For how long have I used the solution?

I have been using this solution for five years.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

The scalability is good.

How are customer service and support?

The customer service is always very good!

Which solution did I use previously and why did I switch?

I did not use any other solutions. I only ever used SonicWall.

How was the initial setup?

The setup was straightforward.  We had an existing SonicWall.

What about the implementation team?

We implemented the solution in house.

What's my experience with pricing, setup cost, and licensing?

This solution has an easy setup, good support, and reasonable pricing.

Which other solutions did I evaluate?

I did not evaluate any other options.

What other advice do I have?

I am very satisfied with the solution.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
CONSULTOR at COMOL S.R.L.
Reseller
A stable and scalable next-generation firewall solution with a useful content filter
Pros and Cons
  • "I like the firewall product, the security server, and the content filter."
  • "The price could be better for us in Bolivia."

What is our primary use case?

We use SonicWall TZ for firewall and security services.

What is most valuable?

I like the firewall product, the security server, and the content filter.

What needs improvement?

The price could be better for us in Bolivia.

What do I think about the stability of the solution?

SonicWall TZ is very stable.

What do I think about the scalability of the solution?

SonicWall TZ is scalable. 

How are customer service and support?

Technical support is very good. 

How was the initial setup?

The initial setup is very easy. Enterprises just need one person to maintain this solution. But for reseller support, we have two engineers and two specialists to help the engineers.

What's my experience with pricing, setup cost, and licensing?

The price could be better for us in Bolivia. 

What other advice do I have?

I will tell potential users that I think it's a great product. With the new version, you also have more facilities and more features to protect your infrastructure. 

On a scale from one to ten, I would give SonicWall TZ a ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
SonicWall TZ
March 2024
Learn what your peers think about SonicWall TZ. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,857 professionals have used our research since 2012.
PeerSpot user
Co Owner and Managing Director at R3INVENTATE GROUP sprl at R3 CyberSecurity
Consultant
The devices are not as good as others, but the price and business model are attractive.

What is most valuable?

The MSSP partnership program is valuable, but is still too expensive. The devices are not as good as others, but the price and business model are attractive.

How has it helped my organization?

We were focused on traditional service provider model, so if one customer ask us to implement an NGFW, we look for the best solution for the client within the market. After getting in contact with Dell Spain, they proposed us to become MSP partner, so we consider to improve our business model to MSSP model.

What needs improvement?

Support is not as good as should be. An NGFW is supposed to use all the functions, so they must be considered as a must. If you switch on all of them, the system is working under the spected figures...

For how long have I used the solution?

I have done a benchmark for around two months. The 500 is still working after benchmarking. We were looking for a solution for a law firm to be able to communicate in a safer mode.

What was my experience with deployment of the solution?

The figures are not valid when you active all the functionalities. So, an office with only 15 workstations is not able to work with a TZ500, which is supposed to be for up to 40 workstations.

What do I think about the stability of the solution?

They are stable if you are not very demanding, if so, they become unstable.

What do I think about the scalability of the solution?

I don't think they are designed to scale, but I haven't tested it.

How are customer service and technical support?

Customer Service:

6/10 - they are not providing the same support level as before.

Technical Support:

I haven't used it, but they have contacted me several times to offer their help.

Which solution did I use previously and why did I switch?

I was looking for the best solution for my customer and I found a better one after implementing SonicWALL. I have been a user, administrator and certified architect of Cisco, Checkpoint, StoneSoft, Fortinet, Sophos, Juniper, and most of them are focused for massive environments, not for SMEs.

How was the initial setup?

It was straightforward, but I had to make a few changes to adapt it. However, every installation is different so, you need to adapt.

What about the implementation team?

It was an in-house implementation.

Which other solutions did I evaluate?

I didn't choose this product.

What other advice do I have?

Consider Sophos solution or maybe Fortinet if you don't need the Sophos extra features.

Disclosure: My company has a business relationship with this vendor other than being a customer: R3CyberSecurity.com is a Dell partner, but we have several partnership agreements with different vendors, so we are independent Managed Security Service Providers.
PeerSpot user
Diretor Comercial at a retailer with 1-10 employees
Real User
Very stable, good support, easy to configure, and useful for content filtering and defining application rules
Pros and Cons
  • "Content filtering and application rules are the most valuable features. It is also easy to configure."
  • "Its pricing can be better. It is very expensive."

What is our primary use case?

Our clients use it for VPN, firewall, antivirus, and content filtering purposes. We have its latest version.

What is most valuable?

Content filtering and application rules are the most valuable features. It is also easy to configure.

What needs improvement?

Its pricing can be better. It is very expensive.

For how long have I used the solution?

I have been using this solution for around ten years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is scalable. I didn't have any issues with scalability. Our clients are small organizations with 20 to 40 users.

How are customer service and technical support?

Their technical support is very good. I also like its documentation, which is easy to access.

Which solution did I use previously and why did I switch?

Our clients have been using different solutions, such as pfSense, and they migrate to SonicWall TZ because it has more security.

How was the initial setup?

Its initial setup is simple. The duration depends on the number of users and configuration, but it usually takes around 12 hours. We have three or four people for its deployment.

What's my experience with pricing, setup cost, and licensing?

Its price is very high, which makes it difficult to convince the clients to buy this solution.

What other advice do I have?

I would recommend this solution for implementing security. I am satisfied with this solution. It meets our expectations.

I would rate SonicWall TZ a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Partner at 0ve1
Real User
Easy to use solution that enables us to write rules for our network firewall
Pros and Cons
  • "The feature we found most valuable in SonicWall TZ is that it is user-friendly for an administrator."
  • "We would like to improve the rules configuration in SonicWall TZ. Sometimes the rules don't work."

What is our primary use case?

We use SonicWall TZ to write rules for our network firewall. You can use the matrix. It's easy to use.

How has it helped my organization?

We like the graphic user interface on SonicWall TZ. We use matrix principles to improve our organization.

What is most valuable?

The feature we found most valuable in SonicWall TZ is that it is user-friendly for an administrator.

What needs improvement?

We would like to improve the rules configuration in SonicWall TZ. Sometimes the rules don't work. We cannot prove that the rules don't work. Maybe they can improve that. 

Sometimes you write a rule in SonicWall and users are not able to use YouTube, Facebook, or Instagram. Users can see YouTube or Instagram for a while, but five minutes later, they cannot visit the sites.

The additional feature I would like to see included in the next release of this solution are analyzers. They can put it in the software, i.e which users are in which sites.

We need to see which users are on which sites simultaneously. In this edition, it's hard to see. You can just see the IP address. FortiGate has 40 analyzers. Maybe SonicWall can put it in the license for at least three.

For how long have I used the solution?

We have been using SonicWall TZ for five years.

What do I think about the stability of the solution?

We have shifted to SonicWall on our customers' sites and sometimes they're not reliable or stable. I don't see SonicWall TZ as stable. It happened after the Dell company bought SonicWall. I see this stability problem rarely, not often.

What do I think about the scalability of the solution?

SonicWall TZ is scalable. The scalability is very good.

How are customer service and technical support?

We don't need any technical support. We don't have any tickets. We don't have any calls. Customer support is not a problem.

How was the initial setup?

The initial setup is not complex. It's easy. It's about the scale of the company. If we have just 15 employees, the setup takes almost one hour. If the company has 100 employees, it is three hours.

It's the user management that the company wants. They just want to let people go to the internet. If there are no rules or no constraints, it does not take time. It's easy to deploy.

What other advice do I have?

On a scale from one to ten, I would rate this product a nine. You can always improve some things.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
PeerSpot user
President with 11-50 employees
Real User
Provides the cost-effective level of sophistication we need in firewall protection
Pros and Cons
    • "I would like them to make the interface a little bit easier to use so you can find out where in the heck you're going instead of having to go to 15 different places to get something installed."

    What is our primary use case?

    Firewall protection from the internet.

    How has it helped my organization?

    It allows us to be a little bit less worried about what's coming in and it does the same for our clients too.

    What is most valuable?

    It's sophisticated enough without breaking the bank.

    What needs improvement?

    I would like them to make the interface a little bit easier to use so you can find out where in the heck you're going instead of having to go to 15 different places to get something installed.

    For how long have I used the solution?

    More than five years.

    What do I think about the stability of the solution?

    It's very stable.

    What do I think about the scalability of the solution?

    For the small clients that we're using it for it has quite a bit of capability. We don't need anything more.

    How is customer service and technical support?

    Technical support is very good. Sometimes it takes a little bit of time to get to them, but once you get to them they're pretty good.

    What other advice do I have?

    Important criteria, when selecting a vendor, are that the product has

    • to be one that my small clients can afford
    • the capability of doing what needs to be done
    • good quality and good technical support
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Creative Head/Director at a marketing services firm with 1-10 employees
    Real User
    A stable and scalable solution which boasts knowledgeable tech support, good performance and ease of use
    Pros and Cons
    • "The solution boasts good performance and is easy to use."
    • "The solution should provide some additional ports."

    What is our primary use case?

    We use only the latest version. 

    We use the solution for CFS, app control and in respect of integrated IAD users. 

    What is most valuable?

    The solution boasts good performance and is easy to use. 

    What needs improvement?

    The solution should provide some additional ports. Currently, we have only four to five of these.

    For how long have I used the solution?

    We have been using SonicWall TZ for around five to six years.

    What do I think about the stability of the solution?

    The solution is stable. 

    What do I think about the scalability of the solution?

    The solution is scalable. 

    How are customer service and technical support?

    Tech support is knowledgeable when it comes to clarifying a technical issue. 

    How was the initial setup?

    Installation takes a maximum of 30 minutes. There is a default template. 

    One only need register the firewall, upgrade the latest firmware and select that template. It will automatically configure the template.

    What about the implementation team?

    We have two teams that are responsible for the deployment and maintenance.

    What other advice do I have?

    We have around 20 clients making use of the solution. 

    We purchase the firewalls, distribute and implement them for our clients. We are implementers. 

    I would definitely recommend the solution to others.

    I rate SonicWall TZ as a ten out of ten. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
    PeerSpot user
    Professioan Services Engineer at a tech vendor with 501-1,000 employees
    Real User
    You will be easily impressed with the performance and features available but they doesn't offer virtual UTM models.

    What is most valuable?

    • The management GUI is easy to configure, friendly to use, manage, and troubleshoot
    • IPSec/SSL VPN is easy to configure
    • It offers granular level of control for IPS and firewalls with advanced application control features
    • You have one console to manage different aspect of the product
    • It provides a high level of security
    • It is easy to integrate into an existing network
    • It provides a high level of throughput

    What needs improvement?

    • The DPI SSL Inspection needs a lot of improvements
    • Dell SonicWALL doesn’t offer virtual UTM models which is a very fast growing area in the world

    For how long have I used the solution?

    I've used it for three years.

    What was my experience with deployment of the solution?

    No issues encountered.

    What do I think about the stability of the solution?

    The firewall does crash and/or unexpectedly reboots.

    What do I think about the scalability of the solution?

    Generally speaking no, but sizing correctly is main challenge, and that is why you need to make sure you select the right model.

    How are customer service and technical support?

    Customer Service:

    The hold time is very long, and they need to hire more people to handle the huge number of incoming calls.

    Technical Support:

    Dell SonicWALL tech support is excellent, and they meet the evolving needs of their clients.

    Which solution did I use previously and why did I switch?

    I had a chance to work with Fortinet and Netasq. and am also currently exploring CheckPoint. It was a part of my job when I joined different companies, and each with had partnership with these products.

    How was the initial setup?

    Most of the deployments were straightforward, whether as a standalone unit or as part of an HA setup.

    What about the implementation team?

    It was an in-house team who consulted with the vendor for complex installations.

    What was our ROI?

    It delivers an immediate ROI with a low cost of managing and maintaining multiple security solutions, it increases productivity, and improves security.

    Which other solutions did I evaluate?

    No other options were evaluated.

    What other advice do I have?

    Dell SonicWALL UTM is strong in the UTM space with great support. They continue to innovate and deliver a solid UTM product with high throughput speed. Added to this, Dell partners are pleased with their SonicWALL partnership as well as the products features and excellent support.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Hamza_Farhan - PeerSpot reviewer
    Hamza_FarhanProfessioan Services Engineer at a tech vendor with 501-1,000 employees
    Real User

    I know Dell SonicWall very well since I used to work there for 3 yrs. Many customers now implementing multi-layer approach where they have SonicWall in Route / NAT mode and and IPS/IDS from another vendor such as Fortinet in Transparent mode for better security and visibility. Keep in mind that the IPS/IDS/AV in SonicWall in only signature-based with no Heuristic scanning and no sandboxing .

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    Updated: March 2024
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