SonicWall TZ Reviews

Our primary use case for this solution is to protect our network.

This product has a really good algorithm to find and deal with any kind of malware that comes into our network. We have had no incidents at all of any kind of piracy, corruption, etc.

In terms of features, I find that this product has good configurability. It also does its job really well.

I find that the user interface for the product configuration needs improvement. It is not intuitive when you are trying to figure out how to get something done.

An additional feature that I would like to see is reporting that includes metrics to give me more information about the number of viruses that it has actually detected and interrupted.

I have found the stability of this product to be excellent. It is very stable, and nothing goes wrong. It just works.

I imagine that the product is very scalable, but what we are using is probably one-tenth of its capacity. We have around fifty users.

Their technical support is excellent.

We did not use a different solution prior to this one.

The initial setup was straightforward. It took us under ten minutes to deploy, from taking it out of the box, plugging it in, and having it up and running.

Beyond this initial setup, everything is automatic and it does not require maintenance.

I handled the installation myself, with some help from their technical support.

I imagine that we have seen a return on our investment, but it is invisible. It is a firewall and we haven't suffered any loss. Had we, then it would have been a lot more than the cost of the device and the license. As far as I'm concerned it pays for itself instantly.

The pricing was a factor for us, and we felt that the price was good.

The licensing cost is on an annual basis, and there are no additional costs.

I did some research on other solutions, and I found that they were all pretty much similar. I was having a very hard time choosing an alternative, so I went with what we already had in place.

My advice to others who are implementing this solution is to take advantage of their technical support.

I would rate this solution a nine out of ten.

This was for a small business with roughly twelve 5x8 employee users. This is not a healthcare client but they do value their security.

We bought a T115 which was working fine, but when we went to renew the contract, it jumped to twice the amount. I asked why and was told the two-year-old model was being discontinued. My option was to upgrade to a SOHO or TZ. Not only was this a waste of money, but it also made me look bad.

SonicWall does have the best ease of use I've encountered in my limited experience. It's easy to set up.

The hardware is outdated and very slow. They are far behind Sophos and even FortiGate when it comes to hardware.

It is used as firewalls are normally used and performance has been outstanding. We've been very happy with it. 

It has provided the necessary security, that's what it's there for.

I really don't know. I'm not really an IT person, per se, but I would say number one is the protection available, and then ease of use and flexibility. Those would be the top three.

I'm not an IT guy. What I will say is that the market seems to be going to a cloud-supported, new generation of firewall products. I think that's probably going to be important to us, the next time around.

It has been, to the best of my knowledge, trouble-free.

We haven't used tech support, at least, not that I'm aware of. We outsourced all of our IT stuff. They may have used it, but I'm not aware of anything.

We've used nothing but SonicWall, up until now.

I would say the most important criterion, when selecting a vendor, is probably the technology utilized.

The one we've got now is five years old. The next generation with the cloud-based signature and operation... I know SonicWall has what they call Capture, which is advanced threat protection type stuff. I think that is probably what we're going to be looking at next.

There are certainly a lot of options out there, and there are a lot of good options. I would say, stick with a name brand, whether it's SonicWall, or Check Point, or Palo Alto, or Cisco - any of those. You need to stick with a big name brand that is at the forefront of things.

Most of the features are valuable. They give good protection to my network and support it. It has a good facility with side to side VPN and everything. I use it in all my offices.

I currently have two issues from SonicWall. One issue is that the IP is not the public IP. Sometimes it moves to an alternate source and I have to refresh the new IP then we can proceed.

The solution is stable. I like it. The TZ600 is good. I've had no issues or problems. We have about 100 users at the moment.

It's scalable.

Technical support is not good. If we send complaints to the SonicWall support they don't provide good support for us. You can't call them by phone.

It's easy to install. I don't remember exactly how long the deployment took.

My advice would be if you're buying this product, you will have to look up the security design. There are not a lot of firewalls up on the market, but I've found SonicWall to be reliant.

I would rate this solution 9 out of 10. It's good.

The main features are support and security.

We have several locations, each with a VPN to a central office. SonicWall provides each location with its own security and provides our company with the ability to centralize our servers so they can provide applications to all the locations and users.

The SonicWall is somewhat misunderstood due to its being a lot more complicated to use and set up. A simpler interface would help this issue.

We have been using this solution for four years.

There were no stability issues.

I would give technical support and rating of 8/10. Most of the time support is with foreign staff and can be hard to understand.

We have not used a different solution since I have been with the company.

The initial setup was somewhat complex. The interface can be a little hard to get used to and understand.

It is not cheap, but it is probably one of the best secure firewalls. You get what you pay for!

Shop around and make sure you need this level of security. Have lots of time to get to know this device because the rewards are plenty.

We use the solution as a next-generation firewall, protecting our websites, our studio, protecting our network from attacks and also content filtering for our youth, our users on the network, and also a gateway anti-virus.

The technical support for the end user was reduced because the wipe action was already controlled. Also, the gateway antivirus prevented any virus from getting onto PCs or laptops. The administration of our network is very efficient.

I've found content censoring to be the most useful.

There can be an improvement in analysis and reporting. We need enhancement on the reporting side.

The stability is very nice. We have around fifty people using the solution.

The technical support is very good.

The initial setup was straightforward.

We used administrative documents from the website of SonicWall. There was no need for anything else. Deployment took one or two hours, but we had a planning session first. Without that, implementation would take a long time.

Licensing costs have been around $2,000. There are no other costs above the standard licensing fees.

I would recommend this solution, it's a good solution. I would rate it 8 out of 10.

• All feautures related to deep packet inspection (IPS, application control, anti-malware, anti-spyware)
• Single Sign On
• Web content filter
• VPN

We sell the product, and we have a lot of business for it, and our customers are happy with the solution.

• Advance malware analysis (sandbox)
• Reporting

I've been using the NSA, E-Class and Supermassive models over the last 12 years.

If it's planned correctly, there will be no problems.

Sometimes there are issues.

No issues encountered.

It's good.

It's medium.

We previously used CheckPoint and switched because it was expensive.

It was straightforward.

We are a vendor team.

It normally comes within eight months for us.

Our company provides consultancy services. We are resellers and integrators, and we implement this solution for our customers. I'm a systems engineer.

The solution is important for the main security program of our client companies. 

I like the site categorization and application controls, and I also like the anti-spam feature.

The user interface could be improved. Another issue is that part of the company strategy is that once the license expires, the company blocks features and things slow down. It would be nice if they would provide a free version for small companies. Most companies here in Brazil either don't have the money or their culture is cost-oriented so they don't make large investments in security. They prefer products which are less expensive such as open, source-based firewalls. Having access to a free version would mean that we could create an awareness within the company about the importance of these solutions. Because of the dollar rate, the product is quite expensive for us, whereas in the States it's affordable to spend a few thousand dollars on a solution. 

I've been using this product for six years. 

The solution is not very scalable. We often have to change the appliances. That's the downside on these kinds of projects because it then requires the company to make an additional purchase. Our clients usually have up to 400 users each. 

We don't like the technical support much. There is a long wait time to get a response. 

We also use Fortinet for our clients and we prefer that solution. Fortinet has a better user interface that's easier to use with no hardware charges. It's a more expensive solution but you get what you pay for. The graphical user interface is not so easy with SonicWall. Sophos also has a better user interface.

The initial setup is complex and takes a few hours. It really requires specialized technicians. If the user interface was easier it would be a little less complex to deploy. It means they need to contact companies like ours, but maybe they need to improve their in-house support. 

We think SonicWall is a good product. Sometimes the technicians don't have the expertise to deploy and there can be issues with appliances that are not sized correctly and the appliances get overloaded and it slows down the network. It's not because of the solution, it's the lack of experience.

I would rate this solution a six out of 10.